wireless internet stops working at times

Discussion in 'Wireless Internet' started by mussashimits, Jun 14, 2007.

  1. mussashimits

    mussashimits Guest

    Hi,
    I have a Motorolla SB5100 Surfboard Cable modem and a Belkin Wireless G
    Router. Sometimes the wireless internet simply stops working, and to
    get the internet to work, one must connect directly to the cable modem.
    I think the problem lies in the cable modem though because we've had
    two different routers and the same problem occurs.

    The internet seems to stop working either when no one is using it, or,
    so it seems, when there's an overload of information (too much being
    downloaded or transmitted).

    Might anyone know how I can fix this problem? Thanks very much for your
    time.
     
    mussashimits, Jun 14, 2007
    #1
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  2. mussashimits

    John Navas Guest

    The usual problem is DHCP (in)compatibility with the cable Internet
    service. Try updating the Belkin firmware to the latest version. If
    that doesn't help, then consider replacing the router with a different
    brand and model. (I recommend the Buffalo high-power unit.) Or learn
    to live with it.
     
    John Navas, Jun 14, 2007
    #2
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  3. Any particular model number Belkin G router?
    Check if it has the latest firmware.
    If the modem is working, but the wireless is not, then the problem is
    probably in the wireless. It takes 2 to tango. What's on the other
    end of the wireless link? If it's a laptop, are you sure you're not
    shutting down, going idle, running into power save, or otherwise
    timing out the connection? Also, same problem as the Belkin. Do you
    have the latest drivers? How's the signal strength? How's the signal
    quality?
    There are 4 parts to this puzzle.
    1. Cable modem
    2. Belkin Wireless
    3. RF environment (interference)
    4. Unspecified client computer.
    By replacing only one part of the puzzle, you're only proving that
    it's NOT the Belkin. It could easily be your cordless phone,
    microwave oven, or a list of others. See:
    Ummmm.... if nobody is using it, how do you know it's not working?
    Well, that's a possible problem. Are you doing any peer-to-peer file
    sharing? Opening a huge number of IP sockets and streams is a well
    known way of hanging a router. See:
    I usually fix things by substitution. I think it's a fair bet that
    the Motorola modem is fine. Try connecting with a different model
    laptop. Also try borrowing a different model wireless router. If
    possible, do your testing with the client computah fairly close to the
    wireless router. That won't eliminate the effects of interference,
    but will eliminate a weak signal as a possible cause.
     
    Jeff Liebermann, Jun 16, 2007
    #3
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