This is a question more out of curiosity than anything. A colleague today\nhad his Plusnet service converted from ADSL to FTTC. Openreach turned up\nand provided a modem, and Plusnet had posted out a router. The upshot is\nthat the modem is in sync, but the router reports an un routable 172.x.x.x\npublic IP address and a single DNS server starting 62.\n\nNaturally no traffic passes to the Internet. A call to Plusnet had me\nchange the PPPoE credentials from something already preprogrammed into the\nrouter to the user's standard username and password, but to no avail. The\ntech support guy gave up at that point and said he would have to report it\nas a fault, and it might take up to 72 hours (!) to resolve. So I'm\npresuming something somewhere has not been set up correctly in either the\ncab or at the exchange. I'm curious to know why the issue might be.\n\nBit of a shame that what ought to be a straightforward conversion did not\ngo to plan.