VM trouble?

Discussion in 'Broadband' started by Woody, Nov 10, 2015.

  1. Woody

    Woody Guest

    Speedtest shows I am getting 50Mb from several nodes, local and
    distant. Anyone suggest then why I am getting buffering whilst trying
    to watch BBC1 live?
     
    Woody, Nov 10, 2015
    #1
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  2. Woody

    NY Guest

    High CPU usage by other processes than iPlayer or whatever software you are
    using to display the video? Do Ctrl-Alt-Del and see what the CPU usage
    graph is like and also look at the memory and disk usage graphs to see if
    the PC is running short of memory and is thrashing the disc.

    I could be barking up the wrong tree, but it's worth a try.
     
    NY, Nov 10, 2015
    #2
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  3. Woody

    Woody Guest

    Yes done that. The processor usage hits 100% when the playback starts
    but quite quickly drops by about a third. When the buffering cuts in
    the processor is running at 50% or (well) less. Close Chrome and the
    processor is running at 10% peak.

    The page file history sits at 1GB when using iPlayer but drops to
    665MB when Chrome is closed.

    The curious thing is that I have watched TV many times before and it
    has never buffered. I notice it is also doing short buffer breaks on
    iPlayer Radio (6 o'clock news.)

    Methinks it is a VM problem although they don't list any issues for
    this area......
     
    Woody, Nov 10, 2015
    #3
  4. Woody

    Phil W Lee Guest

    The buffering is probably not in the pagefile.
    It is most likely to be in whatever location you have assigned for
    temporary files, and the problem could be disc fragmentation coupled
    with the capability of the disc I/O to both write data to the buffer
    files and read from them at the same time, leading to many fast seeks.
    Which OS, version, etc are you using, and how much space is
    available/used on the hard disc assigned for temporary files?
    Do you have any means of defragmenting?
    And does the network I/O show a steady stream of incoming data, or a
    broken one?
     
    Phil W Lee, Nov 12, 2015
    #4
  5. Woody

    Mr Guest Guest

    Woody wrote (apparently) in uk.telecom.broadband on Tue 10 Nov 2015 19:50:58:
    Being down the road from you, I have noticed GiP has borked, wondering if
    there has been a limit on the port used for iPlayer? One less than 1936. It's
    just happened in the last 20 minutes here. Again, as it did last night.

    I can't watch anything on iPlayer in HD at the moment, it stops working.
     
    Mr Guest, Nov 12, 2015
    #5
  6. Woody

    Woody Guest


    That's a relief, at least it isn't me. Er, GiP?

    I also notice that they are increasing the price by £3.49 in February
    although I cannot see why, but they are suggesting yet another speed
    increase - a speed increase that is available now (50>70) but at an
    undefined cost. Hmmmm......
     
    Woody, Nov 13, 2015
    #6
  7. Woody

    chris Guest

    I wonder if it's iPlayer specifically?

    Last night for the first time in ages we've had buffering when trying to
    watch 'The Hunt' in HD. We're on plusnet ADSL
     
    chris, Nov 13, 2015
    #7
  8. Woody

    Roland Perry Guest

    It may well be - we had some iPlayer buffering at the weekend for the
    first time in ages. Their server farms and interconnects don't have
    infinite bandwidth and perhaps they are getting a bit congested, and
    need an upgrade.
     
    Roland Perry, Nov 13, 2015
    #8
  9. Woody

    chris Guest

    Given they have to find £650m to pay for the free over-75s licence, that
    ain't gonna happen any time soon :(
     
    chris, Nov 13, 2015
    #9
  10. Woody

    7 Guest

    Leave an ssh port open, and you get cut off in seconds.

    What a bunch of tight asps!!

    Most server stuff don't work because they cut out in seconds.

    Like VoiP.

    I just wonder if this technical incompetence that
    has been running for years on end or deliberate policy
    with slow uplinks (10%) instead of something
    more reasonable so that video uploads don't crawl.

    Unlike most other vendors.

    Praises to Bteee which is a better service provider
    than VM when it comes to technical competence.
     
    7, Nov 14, 2015
    #10
  11. Woody

    Woody Guest

    Beg to differ. Have been using VoIP for years on VM with no trouble
    whatsoever - and for the record Skype as well.
     
    Woody, Nov 14, 2015
    #11
  12. Woody

    grinch Guest

    Maybe the fact that you and another million BBC1 viewers are using the
    same internet feed ?
     
    grinch, Nov 15, 2015
    #12
  13. Woody

    7 Guest

    Woody wrote:

    For the record, they had an active policy against VoIP for years
    and bundled telephone (who uses one of those?) with extortion call
    rates with internet and cable TV. In addition they throttled the upload
    speed preventing VoIP taking a hold. Almost nothing would work for a great
    many years and I bought Bhtee in the end.
     
    7, Nov 15, 2015
    #13
  14. Woody

    Nick Guest

    When was this?
     
    Nick, Nov 15, 2015
    #14
  15. Woody

    Woody Guest

    I think he is confused. I was a beta tester on NTL initially dial-up
    around 2000 and on broadband since about 2002, and I have been using
    VoIP (as I still do) since about a year or so later. You don't need
    much speed for VoIP anyway - 100K is well enough and at 150K it is
    absolutely rock solid: I don't think I have even had an upload speed
    that low on proper broadband!

    He could of course be talking about Telewest?
     
    Woody, Nov 15, 2015
    #15
  16. Woody

    Mr Guest Guest

    Roland Perry wrote (apparently) in uk.telecom.broadband on Fri 13 Nov 2015
    10:42:39:
    There's a chance of that, though I also have an alternative ADSL line that
    dropped during the night several times, I need to have a look at the dropline
    to see if there is a connection that might have been affected by the rain. It
    was a dreadful night for rain and wind here.
     
    Mr Guest, Nov 15, 2015
    #16
  17. Woody

    7 Guest

    Woody wrote:

    Twas Cable London soon after it got taken over.

    And no VoIP NEVER worked correctly since VM took over.

    I had many different items of equipment and many a discussions
    with VM engineers who were old timers from Cable London.
    Any they told me what the problem and politics is.

    I believe I still can't get reliable VoIP today.
    Nor a reliable open ssh connection I can leave
    idle for 10 minutes before its down again.

    But who cares, I have access to Bhtee and will never
    again use a VM phone service again.
     
    7, Nov 17, 2015
    #17
  18. Woody

    Woody Guest

    Except VM did not take over Cable London - that was a Telewest
    acquisition.

    Remember, VM was not and is still probably not a network operator. VM
    is a brand name applied to the amalgamation of NTL and Telewest.
    Interestingly NTL took over Telewest on paper, but most of the
    management of the new company came from Telewest.
     
    Woody, Nov 17, 2015
    #18
  19. Woody

    7 Guest

    Woody wrote:

    Law of diminishing returns apply when dicing with minutia.

    VM owns Telewest.

    Since VM turned up, the whole service has been one long
    sad experience of internet idiocy. Which still carries on to this day.
     
    7, Nov 17, 2015
    #19
  20. Woody

    Woody Guest

    Wrong again - as a quick Google will show you.

    NTL and Telewest merged and acquired Virgin Mobile soon after and were
    allowed by the bearded one to retain the Virgin name in return for him
    holding 10.7% of the company - hardly a controlling stake!

    The outfit today is owned by the Merkin giant Liberty Global and I
    suspect that it is them that have had much of the say over operational
    direction and costs. I have former colleagues who still work for VM
    and they tell me that the senior management is still very much
    Telewest and also from what I here much of that management style is,
    shall we say, not agreeable.

    Read through https://en.wikipedia.org/wiki/Virgin_Media and you will
    see what it is all about.

    From my view from being a NTL beta tester around the turn of the
    century right through to today I have had very little problem save
    with the ever increasing (and IMO now getting uncompetitive) pricing
    structure. Remember that much of NTL and a significant part of
    Telewest came from takeovers of other cable companies and there were
    significant differences in the installation quality standards of those
    companies. Around here Bell Cablemedia and Yorkshire Cable, and Nynex
    in Cheshire had reputations for high standards of installation, where
    such as Dircon (and another the name of which escapes me at this
    moment) in the south were not so good having rushed the job to
    establish a presence in their area.
     
    Woody, Nov 18, 2015
    #20
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