Virgin broadband - false claims on TV

Discussion in 'Broadband' started by Mal, Feb 9, 2007.

  1. We've done this to death. Aspects of your service _are_ unlimited. You
    can use it any time. You can download whatever you want.

    What you don't have is unlimited bandwidth or d/l capacity. But the
    ISP never said you did. You inferred that all by your self.
    Bollocks. Stuff gets sold every day using identical marketing
    strategies. What, you think you can actually drive your Ferrari at
    200mph? Its actually *useful* that your watch is waterproof to
    100metres? That your floor cleaner fluoresces under UK light?

    (I said)
    No, but (just like you inferred something from the marketing blurb) I
    inferred it from what you /did/ say - an unlimited service has to mean
    you should be able to do all those things surely? Otherwise its

    And while we're at it, an unlimited service should give you infinite
    Mb/s too. Otherwise its limited again. And infinite monthly download
    capacity. And infinite speed.
    Unlimited is an adjective. it has to be attached to something. Thats
    where the marketers are being clever.
    Are you serious? You want me to explain why expecting advertising to
    be truthful is idiotic? If so, can I interest you in some excellent
    land in the Mississippi valley?
    PT Barnum.
    Mark McIntyre, Feb 10, 2007
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  2. Mal

    Ivor Jones Guest

    Irrelevant. The services are marketed as unlimited download. This is
    blatantly incorrect. A "fair usage" policy is fair enough, but the
    existence of it should remove the word unlimited from the service
    Wrong, the services are marketed as unlimited download with a fair usage
    policy. See above.
    Ah, the old foul language argument, that I understand.
    That doesn't make them any more correct either.
    If I had enough money and the inclination to buy one, then yes I would
    expect to be able to drive it at 200mph. But not on a public road.
    I would not buy a watch on that so-called selling point and I doubt many
    UK light..?
    Ah, so you're inferring things. Don't.
    Too clever by half.
    Yes I am serious. If someone is trying to sell me something, I expect them
    to be truthful. If they aren't, they don't make a sale.

    If so, can I interest you in some excellent land in the Mississippi

    No thanks, this is a non-advertising group.
    Who isn't trying to sell me an unlimited service so is irrelevant.

    Ivor Jones, Feb 11, 2007
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  3. Reference please.
    So you admit they /do/ qualify the "unlimited".
    Actually, its not foul, as any student of punk will know.

    Lets be clear: Since time immemorial, people have been expected to
    apply common sense to the worked around them. You can't have unlimited
    amounts of anything at all, because there are always practical,
    physical, moral or legal constraints. Try suing an "all you can eat"
    buffet because they won't let you stay in the restaurant for the rest
    of your life.
    If you've a general moral complaint about marketing, I suggest you
    take it up with your priest. You're not going to solve /that/ problem
    by rabbiting on in usenet.
    I rest my case.
    Apparently you don't know the quote?
    Mark McIntyre, Feb 11, 2007
  4. I just checked the website, and it specifically says "subject to
    Acceptable Usage Policy".
    Its commonplace to say "here's a thing: you can do whatever you want
    with it, subject to these limitations", and frankly I don't think that
    anyone with an ounce of sense would expect otherwise.

    Whatever you do, there are *always* limitations. As long as they're
    spelled out upfront, its caveat emptor.
    Mark McIntyre, Feb 11, 2007
  5. Meaningless unless they quote a time period.
    As they don't you can just ignore it and see what they do when it ends in
    *their* breach of contract.
    [email protected], Feb 11, 2007
  6. No you can't.. you are explicitly forbidden to use it for any illegal use.
    This is the only bit that is unlimited and is the same for many providers.
    [email protected], Feb 11, 2007
  7. Mal

    Tx2 Guest

    of, felt we'd be interested in the

    Pedant. You knew what he meant. You are deliberately distorting the
    Tx2, Feb 11, 2007
  8. Mal

    Ivor Jones Guest

    Any service sold as unlimited. Do you want me to spell it out..?
    They do indeed, which immediately makes it limited and not unlimited.
    Wrong, but I won't labour the point.
    True, but I suspect you'd succeed if they wanted you to leave before they
    closed for that day. Unless they qualified it with a time limitation.
    Nor are you going to get me to accept that a limited service is unlimited.
    Go ahead and laugh, it won't make me any the less determined to be told
    the truth. Telling someone lies when selling them something could well be
    deemed illegal.
    I know it perfectly well, but Mr. Barnum still isn't trying to sell me

    Ivor Jones, Feb 11, 2007
  9. Mal

    Ivor Jones Guest

    Therefore not unlimited. Acceptable maybe, but not unlimited. If there is
    *any* limitation at all applied, for whatever reason, fair or otherwise,
    the service *cannot* by definition be called UNlimited. There are
    limitations, however fair or unfair they may be.
    I don't, but I don't accept a definition of unlimited if there are *any*
    limitations, fair or otherwise. Limitations are exactly that, therefore
    the word unlimited cannot apply.
    Therefore nothing can ever be sold as unlimited. So why are they
    attempting to do so..?

    Ivor Jones, Feb 11, 2007
  10. See my comments elsethread.

    By the way I'm not wasting any more time on this. I consider your
    point of view idiotic and nonsensical. Anyone who believes advertising
    needs their head examined; anyone who expects it to tell the whole
    truth is a sucker or a fool; anyone who insists on all words being
    used with their literal meaning must struggle to understand poetry.
    I repeat again, anyone who expects advertising to be wholly trutful is
    either a sucker or a fool
    Mark McIntyre, Feb 11, 2007
  11. Yes. I'd like a verifiable reference to an advert selling the service
    as unlimited, which doesn't contain any qualifier. If you can provide
    that then you have a case for complaint to the ASA.
    I find my sigmonster most useful in such situations.
    Mark McIntyre, Feb 11, 2007
  12. Mal

    Ivor Jones Guest

    Is that a new word..?
    So do I yours.
    I agree, but when asked if something is true they must not lie.
    I expect anyone wanting my business to be honest.
    So you consider advertising poetry..? How strange.
    If someone is trying to sell something, they should not deliberately
    misinform, which is what they are doing.

    Ivor Jones, Feb 12, 2007
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