Unlike some other providers, we will never slow you down

Received the above titled e-mail from BT this morning offering me Totally
Unlimited Broadband if I sign up with them, have they changed?
I could not get away fast enough years ago from with poor speeds and slowing
down in an evening.
Are they achieving this for new customers and is it a promise for new
customers only and what about the rest of you who complain about BT have
they improved?
Regards
David

 

I couldn't give a flying one whether they've improved or not. They're
still not forgiven for moving me to the heavy user's number during
dial-up days, and will therefore remain on the shit list for ever.

The fact I was using an ISDN router, and therefore making and breaking
connection frequently, seemed to be invisible to them.

 

BT are still very much of the "Sorry, new customers only" mentality.
(Remember that annoying building society advert?)

The new offer looked good, but on investigating I found that not only would the
broadband part cost me 2 pounds a month more that it would a new customer for an
identical connection (why?), BUT also my normal phone landline rental would
actually INCREASE unless I paid a year in advance!

As a perspective new customer I got one set of prices from the BT website, but when
I looked at the prices for an existing customer upgrading, they were greater.

This is ignoring the "6 Months free" part which existing customer don't get, and
the fact that "free" does not mean free. You still have to pay the normal line
connection charges.

As it would also require a new 18 month contract, the perceived benefit of the new
offer very quickly evaporated (especially as my local exchange can only provide "up
to 8 meg" anyway).

Customer loyalty means nothing to BT.

 

i'm sure i read on the reg that bt has abolished throttling.

 

It means nothing to Virgin either. I have been with them since I
was a beta tester in the old ntlworld dial-up days. I currently
have a 10Mb feed which will later this year (allegedly) go up to
20Mb, but if I am a new customer I will get 30Mb. The reason? My
modem will only handle 20Mb and to go to 30Mb I need a Superhub
which will require a 'new' 18 month contract, plus they will
charge me for the hub and for someone to come and fit it. I
wouldn't mind but there is so much contention on VM it can take
an age to change a page let alone download anything later than
about 08:00!

 

David Park wrote:
:: Received the above titled e-mail from BT this morning offering me
:: Totally Unlimited Broadband if I sign up with them, have they
:: changed?
:: I could not get away fast enough years ago from with poor speeds and
:: slowing down in an evening.
:: Are they achieving this for new customers and is it a promise for new
:: customers only and what about the rest of you who complain about BT
:: have they improved?
:: Regards
:: David

It's a shame their domestic service is awful.

 

Do you have BT FTTC available? My Virgin cable used to be congested so I
got FTTC with IDNET as soon as it came out. I kept my Virgin broadband
too, a few months later contention pretty much disappeared from Virgin
and it has outperformed my IDNET FTTC connection in terms of connection
quality checks for over a year. So now I have dropped the FTTC.
Competition seems to work wonders ;o)

 

No, we don't live in the Harrogate town or wealthy Oatlands
exchange. Samknows says FTTC is due this year but swine have been
known to form aerial formations?

 

Meant nothing to my old ISP Demon, who I'd been with for about 15years
or more. Charging me 25 per month 'til I asked for a MAC code then it
suddenly dropped to £10. So I went to BT Infinity on a "new customer"
deal for 18 mths. Been OK so far except it took 9 months and a complaint
to OFCOM to get my free McAfee (maybe that's a plus). Still I got a
couple of months rental rebate so that all comes off the total cost.
When the 18 months is up I shall look for a good deal elsewhere.
Customer loyalty as a concept is long dead in the world of ISPs and
mobile phones.

 

Lethargy is the only thing that keeps customers "loyal" - e.g. "I can't
be arsed to switch, 'cos it might take up some of my valuable time which
I could best be using on Twitter, tellin' the world wot I just had for
breakfast, etc...
;-)

George

 

"George Weston" wrote in message

Be ( part of O2 ) look after me as a long standing customer.
Regards
David

 

I think that is the trap. VM on a Speedtest check will always
show somewhere near 10Mb but when you go surfing there is so much
delay one is lead to suspect that the congestion (perhaps I
wrongly alluded to contention in this instance) is caused by lack
of infrastructure to meet the demand of hosting several ISPs. The
subjective speed increase noticable when surfing at 6am compared
with 6pm would I think tend to support this theory.

 

It's not an ADSL term as far as I know. I suspect all it means is that
somebody working at Draytek has picked up an American colloquialism
and thinks it's universally understood. I've seen it in one other
brand of router, though I can't remember which one it was.

What it reminds me of is the movie "Beetlejuice", though I have no way
of knowing if that's really where they got it from. Who knows?
Stranger things have happened.

Rod.

 

It's probably just a normal BT lie to persuade you to join. I guess
they hope you won't notice that it's not true. I fell for one of
their lies once and it took me a year to get back the money they
overcharged me. They won't be getting any business from me for a very
long time if ever.

 

Or that e.g. virgin has good peering links to 'speedtest' but rubbish
peering links to anywhere else...


--
Ineptocracy

(in-ep-toc’-ra-cy) – a system of government where the least capable to
lead are elected by the least capable of producing, and where the
members of society least likely to sustain themselves or succeed, are
rewarded with goods and services paid for by the confiscated wealth of a
diminishing number of producers.

 

Safecom 401 ?

http://img.hexus.net/v2/networking/draytek/vigor2800vg/safecom_front-big.jpg

Which in the pursuit of finding that photo, reveals it's related to Draytek
anyway !

 

I see it in Billion modem/routers.

 

and D-link. IIRC.

as someone pointed out - somewhere possibly elsewhere - all these
routers use a manufacturers chipset and core drivers that come with it,
and documentation. If the chip manufacturers' coders called it showtime,
it tends to persist..

Indeed. these terms come from someone somewhere and probably reflect
their leisure activities.

the term for hardware peripheral ports that comprehensively fail to
respond to commands - almost any commands - and can neither be closed
nor opened is 'wedged'.





--
Ineptocracy

(in-ep-toc’-ra-cy) – a system of government where the least capable to
lead are elected by the least capable of producing, and where the
members of society least likely to sustain themselves or succeed, are
rewarded with goods and services paid for by the confiscated wealth of a
diminishing number of producers.

 

Cisco too

router#show dsl interface at0
ATU-R (DS) ATU-C (US)
Modem Status: Showtime (DMTDSL_SHOWTIME)

 

maybe there's Virgin traffic shaping on speedtest packets then


--
Ineptocracy

(in-ep-toc’-ra-cy) – a system of government where the least capable to
lead are elected by the least capable of producing, and where the
members of society least likely to sustain themselves or succeed, are
rewarded with goods and services paid for by the confiscated wealth of a
diminishing number of producers.