Tiscali says I cant get Max, but I already have it?

Discussion in 'Broadband' started by Robert Fletcher, Feb 16, 2007.

  1. What is going on at Tiscali? Are they a buch of complete idiots?

    My modem is currently syncing at 4776/448 with Tiscali but according to them
    I cannot get ADSL Max !!

    According to the BT line checker, it estimates that I should get 4.5mbps or

    What the heck is going on with Tiscali?
    Robert Fletcher, Feb 16, 2007
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  2. There are certainly a few merchant bankers involved.
    I wouldn't rely on most ISPs' predictions. At best, they've somehow got
    a good distance-based estimate, but lines still vary.
    BT probably does get better info about BT lines.
    David G. Bell, Feb 16, 2007
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  3. Robert Fletcher

    PhilT Guest


    They and others, may decline to use MaxDSL on lines not rated as
    suitable for 2M fixed speed, or 1M or any other factor they choose to
    regard as important. BT broadband and Pipex also do this AFAIK.

    PhilT, Feb 16, 2007
  4. But this line does support 2M fixed:

    Your exchange is ADSL enabled, and our initial test on your line indicates
    that your line should be able to have an ADSL broadband service that
    provides a line rate up to 2Mbps.

    Our test also indicates that your line should be able to support a potential
    ADSL Max broadband line rate of 4.5Mbps or greater.

    Robert Fletcher, Feb 16, 2007
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