tesco.net modem software and Win98(1st Ed)

Discussion in 'Broadband' started by Chris Cheney, Oct 20, 2004.

  1. Chris Cheney

    Chris Cheney Guest

    My first foray into the broadband world:

    1. Win98(1st Ed) PC hangs when booted with the ADSL modem plugged into the
    USB port - but carries on ok when modem unplugged - this is a b. nuisance
    (apart from wearing out the USB connectors)! When Windows has started, plug
    the modem back in and all is ok until the next time.

    2. The Dr.SpeedTouch software causes the PC to hang on closedown, so I
    uninstalled that software.

    Any known software upgrades to fix these? (apart from upgrading to a more
    modern OS)

    Does tesco have a support newsgroup?
    Chris Cheney, Oct 20, 2004
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  2. Chris Cheney

    Colin Wilson Guest

    My first foray into the broadband world:
    You might have hit the nail on the head here...

    Speedtouch modems are known to draw a lot of power from the USB ports -
    over and above the actual specification for which they were designed.

    While many motherboards will still work and power these devices, others
    are not as stable and may show similar problems to what you`re seeing -
    these were more common with VIA chipsets, although i`ve personally had a
    problem with a SiS chipset as well.

    A powered USB hub seems to work for some people, but a router/modem combo
    is generally the best way around it (and will remove the need to use a
    "dialler" app for the connection) although it will mean you`d need a bog-
    standard network card installing (they`re not usually more than £6-£8
    unless you shop at all the wrong places :p )
    Colin Wilson, Oct 20, 2004
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  3. Win98 first edition doesn't support USB properly. Some mobos also have
    a problem with USB support - uses too much power or something,
    especially at startup.
    Good, presumably you don't need it!
    Upgrade to XP Home.
    Ah. Oh well !
    Mark McIntyre, Oct 20, 2004
  4. Chris Cheney

    Graham Guest


    What chipset is on your Mobo.

    Alcatel USB modems tend to pull excessive current from the USB port and can
    cause some VIA & SIS based machines to hang.

    One solution is to use a POWERED USB Hub (not a cheap passive one)

    A better solution would be to dispose of the modem and purchase a PCI ADSL
    modem instead.

    And an even better solution would be to get a router, especially if you have
    more than one PC.


    Graham, Oct 20, 2004
  5. Chris Cheney

    Tim Downie Guest

    Seconded. Get yourself a copy of 98se if you want to use USB.

    Tim Downie, Oct 20, 2004
  6. Chris Cheney

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    Get rid of your 'orrible USB modem and buy an ADSL Modem/Router. This will
    work perfectly well with a W98 PC - as long as you've got an ethernet card
    in it, and its provides greater protection - and expandability.
    Tiscali Tim, Oct 20, 2004
  7. Chris Cheney

    Chris Cheney Guest

    Many thanks for the helpful responses.

    The mobo is a Gigabyte GA-6BXE Rev.1.9 (whose AGP power problems I already
    knew about) which has a 440BX chipset.

    My decision to get an ADSL router (for other reasons) has been reinforced
    by what has been said here.

    A (apparently) Tesco guy has written in another forum not to dispose of the
    SpeedTouch as it is the only means of connection that is supported by
    Tesco, though they know that, for example, ADSL routers will function on
    their service perfectly well.

    Chris Cheney, Oct 21, 2004
  8. Chris Cheney

    Tim Clark Guest

    A very useful principle at the bargain basement end of the market is to
    always do what the supplier doesn't support. That way one is never tempted
    to waste large amounts of time attempting to phone the help desk.
    Tim Clark, Oct 22, 2004
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