TalkTalk Broadband

TalkTalk have announced their ADSL offering.

It has 2 tariffs:

NO monthly usage limit
FREE modem
FREE connection
FREE evening and weekend calls to all UK landlines - Talk2 (similar to BT
Together Option 2)

The 512K service costs £19.99 (Existing Talk 2 customers will be charged
£15.00 for 1 Mbps Broadband, a combined charge of £19.99) and may only be
£12/month in November
The 1MB service costs £24.99 (Existing Talk 2 customers will be charged
£20.00 for 1 Mbps Broadband, a combined charge of £24.99)

If you choose not to have the CPS/telephone service from TalkTalk, it looks
as if they will be charging you an additional £2/month on each tariff

More at http://www.talktalk.co.uk/talktalk/servlet/gben-broadband-Home

It also seems like TalkTalk's referral scheme will also work for its ADSL
products, which means that:

a) if you are referred to TalkTalk by an existing customer you will get £10
for joining
b) if you also join via http://www.linemypocket.co.uk/ - you will get an
additional £10
(a and b can be combined so you can get £20 for joining)

Regards
Sunil

 

Thus spaketh Sunil Sood:

Looks pretty good!


--
For A Great Discussion: http://www.bextech.org.uk
Current Items For Sale: http://www.bextech.me.uk/forsale
For South East Brum: http://www.south-east-birmingham.tk
For Free £10 credit when you get refered to TalkTalk contact me via above
site.

 

Does the £20 include line rental? or does that still come from BT?

 

You still pay that to BT, on top of ISP fees. There are some lower cost
deals around for ADSL, and some 'payg' such as from www.MetroNet.co.uk

 

It will be supplied by Opal Telecom (who are also owned by CPW) - I don't
yet know who Opal are using in turn

Not as far as I know.

Regards
Sunil

 

Yay.

I'm with talktalk now for my phone service. I've been trying to upgrade to
the BT 1Mbs package, but 4 email requests and one phonecall and they simply
don't respond!

I'm ringing talktalk tomorrow. Thanks for the heads up!

 

Shame about having to be tied to them for 12 months to pay for a crap modem
thats worth abouta tenner on ebay and the setup costs

 

The majority of posters in u.t.b would probably not recommend any USB kit
for ADSL, but around that price per month (15 quid inc VAT for the ADSL,
assuming one uses TT's off-peak calls package for 'included' voice calls)
how many services can you name which have no setup fee and no quota ? TT
plans to put PAYG into place, but this is an unlimited ADSL package.

I know can think only of Virgin.net which has no setup fee, and a one month
contract, so I'm not sure the complaint is really worth making... How many
ISPs can you name which don't have a 12 month contract when they offer free
setup, no cap, a low price, and throw in a modem too ? If it was 10+, I'd
agree about the 12 month contract ! Peter Morgan.

 

The large print giveth and the small print taketh away

https://www.talktalk.co.uk/talktalk/servlet/gben-broadband-PageServer?ARTICLE=FAQS&NODE_ID=6900

or http://tinyurl.com/49byh



9.2 Broadband Unlimited

Online activity Estimated usage (a month)
Browsing web pages - 2 hours each day 300 - 350Mb
Sending 30 JPEG pictures a week via email (e.g. photographs) 25 - 50Mb
Receiving 30JPEG pictures a week via email (e.g. photographs) 25 -
30Mb
Downloading 5 MP3's a week 100 - 150Mb
Downloading 5 two-minute video clips a week 120 - 150Mb
Listening to radio online for two hours a week 100 - 150Mb
Sending 100 emails a week (no attachments) 20 - 30Mb
Receiving 100 emails a week (no attachments) 20 - 30Mb
Total 710Mb - 960Mb

9.1.5 How do I know how much bandwidth I am using?

We will not be checking anybody's usage for the first
few months. Later in the year we will get in touch with
you to let you know when we will start checking people's
usage, and how your usage will be communicated to you.

9.6 Can I carry forward any unused allowance to the next month?

We do not offer this option at present.


9.7 What happens if I use more than I expected and
go over my allowance?

We will not be checking anybody's usage for the first
few months. Later in the year we will get in touch with
you to let you know when we will start checking people's
usage, and how your usage will be communicated to you.
If you exceed your usage allowance then you will have two options:

Do nothing and have a restricted service which only allows
Wanadoo email using programmes like Outlook or Outlook Express.
All other Internet access (including webmail like Hotmail) will
be stopped until we reset your usage to zero at the beginning
of the next month.

Move to another Broadband product which has a larger
usage allowance.

You may do this up to 3 times in a 12-month period.

 

Oh no it doesn't.... Do put it into context, please... The figures
for how many hours streaming, how many MP3s etc, would reach 1 GB are
just examples for a *to be offered* PAYG type service with usage caps
but read the first part of that again :-

9.1 Broadband Pay As You Go

9.1.1 Will TalkTalk Broadband offer Pay As You Go?

Initially TalkTalk will not be offering pay-as-you-go (PAYG). However,
we are planning the release of a PAYG option in the future.

While there may be some 'Fair Usage' rules which need to be clarified,
the current offerings from TalkTalk are definitely not described as in
terms of caps or limits or similar... (as things stand, however, it'll
be a while before I could switch, and would not be immediately useful to
me until I retire, as there's a block on business use for this service).

 

I think they got their numbering in a mess. I suspect 9.6, 9.7 should
really be 9.1.6 and 9.1.7, and a whole lot more text is needed to give
the proper content for section 9.2 Broadband Unlimited.

Looking down under the current 9.7, you will see that there's another
complete section 9 (which I assume will become section 10). The early
set of questions link properly to only 3 of the 4 headings shown below:


#faq8 8. Migrating to TalkTalk Broadband from another provider
9. Broadband Package Options
#faq9 9. Additional Services
#faq10 10. How can I protect my PC online?

 

as quoted elsewhere in this thread, the FAQ mentions what would happen once
capping is available on the service.

"Do nothing and have a restricted service which only allows Wanadoo email"

I don't know if they just cribbed info from the Wanadoo web site/terms/FAQ
or if there is some closer tie-up of the two parties... interesting