still waiting for MAC code

Discussion in 'Broadband' started by SoWeezy, Mar 28, 2006.

  1. SoWeezy

    SoWeezy Guest

    applied for my MAC code and TalkTalk told me 7 to 14 days, well it's
    been 21 days and I still haven't had it !!

    phoned them today, for the 3rd time, and was told it's BT's fault and
    TalkTalk can't do anything until BT give them the MAC code

    is this correct or are they just stringing me along ??

    thanks
     
    SoWeezy, Mar 28, 2006
    #1
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  2. Well as a point of comparison I asked for my MAC code from Pipex and got
    it e-mailed to me within 2 hours.
    Go figure.

    TygerTyger2010.
     
    TygerTyger2010, Mar 28, 2006
    #2
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  3. BT usually issue MACs in a very short period of time - minutes or hours.

    Perhaps they don't deal directly with BT. If they have to go through
    another provider it can cause delays as not every company responds in a
    timely fashion to MAC requests.

    Jason
     
    Jason Clifford, Mar 28, 2006
    #3
  4. SoWeezy

    Sucuba Dude Guest

    : On Tue, 28 Mar 2006, SoWeezy wrote:
    :
    : > applied for my MAC code and TalkTalk told me 7 to 14 days, well
    it's
    : > been 21 days and I still haven't had it !!
    : >
    : > phoned them today, for the 3rd time, and was told it's BT's fault
    and
    : > TalkTalk can't do anything until BT give them the MAC code
    : >
    : > is this correct or are they just stringing me along ??
    :
    : BT usually issue MACs in a very short period of time - minutes or
    hours.
    :
    : Perhaps they don't deal directly with BT. If they have to go through
    : another provider it can cause delays as not every company responds
    in a
    : timely fashion to MAC requests.
    :
    : Jason
    : --
    : UKFSN.ORG Finance Free Software while you surf the 'net
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    £14.98
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    AFAIK the 'MAC' code already exisits when you start the broadband
    service from BT and does not need much 'generation'.
    BT assign a CBUK and BBIP number to the account and one of these is
    basically the MAC code. Spotted it with f9 last year.
    I just can't remember which it was!

    It's not going to be BT here, it is going to be your ISP trying to
    screw you down.
     
    Sucuba Dude, Mar 28, 2006
    #4
  5. SoWeezy

    Ian w Guest

    Speak to the companies. If you want anyone here to take up the case we will
    need the following from you -

    name
    address
    phone number
    account details
    passwords

    People from companies will never resond in newsgroups, they never read them.
    So you're wasting your time.
     
    Ian w, Mar 28, 2006
    #5
  6. It took me 2 or 3 letters to the CEO to get clear of Tiscali.
    Unfortunately trying to communicate with the CEO of Carphone Warehouse/
    Talk Talk/ Fresh seems to get you nowhere.
    Best of luck. I have now got mobile phone and landline contracts
    elsewhere but it's not so easy for you. They really seem to be in one
    huge mess.
     
    The Invisible Man, Mar 28, 2006
    #6
  7. SoWeezy

    SoWeezy Guest

    People from companies will never resond in newsgroups, they never read
    wasting my time... did you read my post ?

    I only wanted to know if what the TalkTalk drone told me was true
     
    SoWeezy, Mar 28, 2006
    #7
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