Shares not accessible

Discussion in 'Windows Networking' started by Stan Cooper, Nov 8, 2004.

  1. Stan Cooper

    Stan Cooper Guest

    I have several Windows 2000 Servers that periodically drop their shares.
    When this happens the server still responds to pings and is responsive. A
    reboot brings all of the shares back, but I havn't any idea what causes them
    to drop. When I do a Net View \\ServerName it just sits there. When I look
    at the open connections and open files in the System Manager there are none.
    The server service is not stopped or hung when this problem happens and
    neither is the Computer Browser service. I attempted to stop the server
    service and received an error stating that it Could Not Stop the Server
    Service - Error 1053 - Service did not respon, but I'm assuming that is
    because I was connect via CA RCO client.

    There are no entries posted in the Eventlog that would indicate the cause of
    this problem.

    Here is the configuration of the servers:

    IBM xSeries 235 running Windows 2000 Server with SP4 and all post hotfixes
    (thru MS04-038).
    IBM Director Agent
    Trend OfficeScan
    CA BrightStore backup
    CA Unicenter RCO
    CA Unicenter USD (software distribution)

    These are all Member Servers on an NT4 domain.

    What tools can I use to troubleshoot this?

    Stan Cooper
    Stan Cooper, Nov 8, 2004
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  2. this may help. quoted from
    Why some mapped network drives show a red x

    SYMPTOMS: You find that the network drive mapping may be disconnected after
    15 minutes of inactivity and Windows Explorer may display a red "X" on the
    icon of the mapped drive. However, if you double-click it reconnects

    RESOLUTION: by default, idle connections will be dropped after 15 minutes.
    To modify idle time, at a command prompt using net config server
    /autodisconnect: minutes. For example, to set the Autodisconnect value to
    30 minutes, you would run the following command line: net config server
    /autodisconnect:30. If you would like to turn Autodisconnect off, do net
    config server /autodisconnect:-1.

    For more and other information, go to

    Don't send e-mail or reply to me except you need consulting services.
    Posting on MS newsgroup will benefit all readers and you may get more help.

    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
    Networking Solutions,
    VPN Solutions,
    VPN Process and Error Analysis, process.htm
    VPN Troubleshooting,
    This posting is provided "AS IS" with no warranties.
    Robert L [MS-MVP], Nov 8, 2004
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