Plusnet dialup during waiting for ADSL.

Discussion in 'Broadband' started by Ian Stirling, Nov 5, 2003.

  1. Ian Stirling

    Ian Stirling Guest

    I'm currently trying to dial up plusnet after they've taken my money
    to install ADSL.
    It's failing, and I'm unsure if it should work or not, if it's
    my getting the settings wrong or the fact that I'm not authorised.

    Any ideas?
     
    Ian Stirling, Nov 5, 2003
    #1
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  2. Ian Stirling

    Alex Balfour Guest

    Ian,

    I encountered the same problem last week and one quick call to PlusNet
    technical support fixed it - the guy tweaked something at their end.

    So far I've been very impressed by my experiences of PlusNet. They seem
    an extremely professional bunch.

    Alex Balfour
     
    Alex Balfour, Nov 5, 2003
    #2
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  3. Yep, must say the same. I'm awaiting my go live ADSL date, but so far
    PlusNet have been great. I have even had 3 months of server use, email
    accounts, webspace and dialup, and they haven't taken a penny of money
    off me (waiting for my exchange to become active).
     
    Zapp Brannigan, Nov 5, 2003
    #3
  4. Ian Stirling

    Pete Smith Guest

    Same here too. Our exchange has just gone live!

    I'd ordered a couple of months ago, and they raised a ticket "Can't
    continue", so I phone up, and they set an automated ticket to remind them
    to check at 10am yesterday, and they did, and it's all going through.

    As far as I can tell, there's a BT Engineer coming next Thursday to handle
    the conversion.

    Now all I've got to do is find the cash!

    Pete.
     
    Pete Smith, Nov 6, 2003
    #4
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