Not heard much about of late?

Discussion in 'Broadband' started by T i m, Dec 12, 2004.

  1. T i m

    T i m Guest

    Hi All,

    Any idea if they have themselves sorted yet?

    I spoke to someone yesterday who mentioned he had signed up and was
    waiting for the kit ..

    Cheers ..

    T i m
    T i m, Dec 12, 2004
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  2. T i m

    Ian Guest

    Ordered on 6 Sept. Told on 11 Oct that the exchange needed updating before I
    could have BB. Email telling me I was to be activated on 25 Oct arrived on
    that day. Modem arrived on 26 Oct. Could not get it to connect, spent hours
    phoning help line. Asked them to get BT to test the line. After a week they
    had no record of the request. Test rearranged and carried out on 22 Nov. BB
    now works OK. It seems to be associated with NTL from what I have been able
    to discover.

    Ian, Dec 12, 2004
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  3. T i m

    §meagol Guest

    So - nearly two months from start to finish - still pretty appalling
    §meagol, Dec 13, 2004
  4. T i m

    T i m Guest

    Deary me .. I was hoping (for my mate) that they had got themselves
    together .. obviously not .. (for some).

    When my in-laws wanted to go up to BB (about 2 months ago) I look at
    Tesco and even called support. Support said they would call be back
    and I'm still waiting.

    I eventually suggested they went to Wanadoo (after reading all the
    feedback generally here) , they placed the order Sat, modem arrived on
    Tues and they were online on Thurs (my 14yr old nephew did it all ..
    couldn't wait for me to get there ..) ;-)

    All the best ..

    T i m
    T i m, Dec 13, 2004
  5. Mine seems to work faultlessly. No dropped connection or anything. I'm
    quite happy.

    Robert Holdford, Dec 13, 2004
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