New Telephone System bypassing ADSL Microfilter

Discussion in 'Broadband' started by studio_two, Sep 23, 2005.

  1. studio_two

    studio_two Guest

    Hello,

    Sometime ago I helped a friend install broadband in his office
    building.

    He has recently been complaining that the ADSL is constantly
    disconnecting. I went over to investigate and discovered that he has
    recently had a new telephone system fitted.

    The problem seems to be that the engineer "hard wired" the phone system
    into the back of the master socket and therefore bypassed the
    microfilter that is plugged into the front of the socket.

    I conducted an experiment to show that each they receive a call, the
    ADSL disconnects as a result.

    It seems there is "no chance" of the "engineer" returning. I didn't
    press him on this issue.

    Is there something I could do to correct the problem. I was thinking of
    removing the hard wiring and fitting a new plug to the end. This would
    then plug into the microfilter and hopefully resolve the problem.

    TIA
    Stephen
     
    studio_two, Sep 23, 2005
    #1
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  2. studio_two

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    Assuming it's an NTE5 master socket, all you need to do is to replace the
    faceplate with a filtered one from Solwise or Clarity. Anything wired into
    the back of *that* will automatically be filtered - solving your problem.

    See http://www.clarity.it/telecoms/adsl_faceplate.htm or
    http://www.solwise.co.uk/adsl_splitters.htm
     
    Tiscali Tim, Sep 23, 2005
    #2
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  3. studio_two

    Phil Guest

    wrote in @g47g2000cwa.googlegroups.com:
    I take it the new system is wired into the back of of the removable part
    of an NTE5 master socket? If so, you could get a filtered faceplate
    such as http://www.clarity.it/telecoms/adsl_faceplate.htm and reqire the
    system to the back of that faceplate - the ADSL signal should be totally
    filtered from the voice side.
     
    Phil, Sep 23, 2005
    #3
  4. studio_two

    studio_two Guest

    Thank you both for the advice.

    I will pop up there this afternoon and check if the faceplate is as you
    describe.
     
    studio_two, Sep 23, 2005
    #4
  5. studio_two

    studio_two Guest

    Well,

    I check out the socket.

    However, it has been hard wired into the "TOP" (rather than the
    replaceable bottom half).

    Does this mean that I am not allowed to try and fix this myself?

    Thanks,
    Stephen
     
    studio_two, Sep 23, 2005
    #5
  6. studio_two

    studio_two Guest

    Well,

    I checked out the socket.

    However, it has been hard wired into the "TOP" (rather than the
    replaceable bottom half).

    Does this mean that I am not allowed to try and fix this myself?

    Thanks,
    Stephen
     
    studio_two, Sep 23, 2005
    #6
  7. studio_two

    Kraftee Guest

    No it means the system engineer made a mistake, disconnect the 2 wires
    from the screw terminals, get a faceplate filter & connect those 2 wires
    to IDC connections 2 & 5 on the facaplate filter.

    One last thing tell your friend not to get cowboys to fit or maintain
    his system it would mean less hassle.
     
    Kraftee, Sep 23, 2005
    #7
  8. studio_two

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    Probably - but the mob that installed the phone system weren't allowed to do
    it like that either - so just undo it, and wire it into the back of a
    filtered faceplace. Take care not to disturb the incoming pair - which
    connect to the BT exchange.
     
    Tiscali Tim, Sep 23, 2005
    #8
  9. studio_two

    Adrian Guest

    Adrian, Sep 23, 2005
    #9
  10. studio_two

    studio_two Guest

    Thank you everyone.
     
    studio_two, Sep 26, 2005
    #10
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