Moving House BT Partners ? Nildram ?

Discussion in 'Broadband' started by Eddie, Oct 22, 2005.

  1. Eddie

    Eddie Guest

    My mate is getting all sorts of grief over his house move next
    Thursday - he's taking his BT number with him but his Broadband
    Company Nildram reckon it will take them 14 days to provide him with
    service at the new place. He reckons this is because they are not a so
    called "BT Partner" if they were the switch like the line would be on
    the day. Anyone have any experience or advice to offer
     
    Eddie, Oct 22, 2005
    #1
    1. Advertisements

  2. Eddie

    Jono Guest

    Eddie wrote:
    || My mate is getting all sorts of grief over his house move next
    || Thursday - he's taking his BT number with him but his Broadband
    || Company Nildram reckon it will take them 14 days to provide him with
    || service at the new place. He reckons this is because they are not a
    || so called "BT Partner" if they were the switch like the line would
    || be on the day. Anyone have any experience or advice to offer

    It shouldn't take that long.

    Nildram can place the broadband provide order on his line as soon as BT
    close (complete) the orders involved in the move.

    It takes BT around 5 days to then get the BB active (may be be 3 or 4 days
    IME)
     
    Jono, Oct 22, 2005
    #2
    1. Advertisements

  3. Eddie

    Flying Rat Guest

    Eclipse are on the scheme, it basically matches order numbers up for
    broadband and telephone service.

    As it stands you need a working line to order broadband (hence the 14
    days). With the new scheme, rather than a running line and telephone
    number an order can be pushed out by matching up the BT line order
    number to a broadband order number.

    So the line gets switched on and broadband enabled as soon as possible
    afterwards.

    FR
     
    Flying Rat, Oct 22, 2005
    #3
  4. Eddie

    Geoffrey Guest

    I expect Nildram are giving worst estimate time to cover their backs.
    Everything relies on BT - would you trust BT enough to give
    guarantees?
     
    Geoffrey, Oct 22, 2005
    #4
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.