Thursday 17 February 2005, 04:11:55 United Kingdom Written by Net 4 Nowt A survey conducted by PC Pro Magazine of over 2,000 readers has revealed that many are unhappy with their current connection speeds, the prices they're paying and the level of customer service they're receiving. This resulted in 17 per cent of PC Pro readers switching to a different supplier during 2004, with a further 16 per cent on the verge. 'That's already a third of the broadband population, but we expect these figures to leap in 2005,' said PC Pro editor, Tim Danton. 'Every month the prices drop, and more and more people are trying to switch.' There was particularly bad news for the biggest supplier of them all: almost three times as many people were trying to leave BT as were trying to join it. PC Pro's survey discovered that many current BT broadband customers were dissuaded from leaving as, when they phoned BT to cancel their subscription, they were offered a lower price.