Lost Broadband Networking

Discussion in 'Broadband Hardware' started by Carol, Nov 24, 2008.

  1. Carol

    Carol Guest

    I had to replace the hd in my Dell xpa/m140. I reinstalled Windows xp home
    edition and installed sp3 update. Now I am getting an error box "Microsoft
    Braodband Networking has known compatibility issue with this version of
    Windows. For an update that is compatible with this version of Windows,
    contact Microsoft Broadband Networking." Ok so now what? My wizard has
    "found new hardware" but when I use the cd that came with my pc it can't find
    the info it needs. I can't connect to the internet without it so I am using
    my other computer. Where do I find the files I need?
     
    Carol, Nov 24, 2008
    #1
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  2. Carol

    Barb Bowman Guest

    start here http://support.microsoft.com/kb/814445/

    also, what exact equipment do you have? (model numbers)



    --

    Barb Bowman
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    Barb Bowman, Nov 24, 2008
    #2
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  3. Carol

    Carol Guest

    Barb
    I went to the support (kb814445) site I can't connect to the internet with
    the problem laptop via wireless - of course - do I understand correctly that
    it wants me to attach directly to the router? Is that what they call the
    base station?
    What equip info are you asking about? Router? pc hardware?
     
    Carol, Nov 24, 2008
    #3
  4. Carol

    Barb Bowman Guest

    connect to the router with a wired connection
    I assume you have the MN700 (but there was an earlier MN500).
    which wireless NIC?

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com
     
    Barb Bowman, Nov 24, 2008
    #4
  5. Carol

    Carol Guest

    where do I find which mn# i have? and wireless nic?
     
    Carol, Nov 24, 2008
    #5
  6. Carol

    Barb Bowman Guest

    isn't there a label on the router?
    you can log into it through a web browser with a wired computer

    192.168.2.1

    if you did not change the password (which you should have done), the
    default password is

    admin

    wireless NIC = wireless network card. are you using a Microsoft
    network card or the one that came with the computer.

    You do NOT need the Microsoft software to manage either the router
    or the card.

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com
     
    Barb Bowman, Nov 25, 2008
    #6
  7. Carol

    M Guest

    I have the MN-500 and have this same problem.
    Can I download an update to the Network Utility somewhere?
    My PC died and would like to use my laptop to manage the base station.
    I have lost my password and need to reset the router.
    Does it need to be connected directly to my computer to manage the device?

    Thanks for the info.
     
    M, Aug 12, 2009
    #7
  8. Carol

    Barb Bowman Guest

    you don't need the utility to manage it.
    use a web browser and log into it
    http://192.168.2.0 as I recall, and you should manage it over a
    wired connection.

    Barb Bowman
    MS-MVP
    http://www.digitalmediaphile.com
    http://digitalmediaphile.wordpress.com
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
     
    Barb Bowman, Aug 12, 2009
    #8
  9. Carol

    Wesley Guest

    Hi Barb, I have the same message that Carol does, "Microsoft Broadband
    Networking has a known compatibility issue with this version of Windows. For
    an update that is compatible with this version of Windows, contact Microsoft
    Broadband Networking." So I have tried to no avail, even talked to Chingboi
    in the Phillipines!
    My Microsoft MN510 is on a Compaq Presario 705US, USB. The base PC is a
    DELL. The modem is a Seimens SpeedStream 4100, the router Seimens
    SpeedStream 2624 Wireless DSL/Cable Router. Printer and DELL(XP
    professional) work fine on router. The Compaq cable connection seems dead,
    but the Network Connections shows the wireless network USB adapter okay.
    Kind of hard to download anything to the Compaq if I could find it, "Not
    connected"!
    Can I download something (what?) to the DELL on a flash card to carry to
    the Compaq? How do I direct the download destination?
    Thanks for your interest so far. The closest I have come to someone
    recognizing the problem.
    Wesley
     
    Wesley, Aug 16, 2009
    #9
  10. Carol

    Barb Bowman Guest

    Your issue is different - there is a work around for the MN500 base
    station but not for your issue.

    The USB wireless MN510 adapter uses the PRISM chipset and those
    folks are out of business. Driver development does not exist. You
    need to replace the MN510. Besides there being no driver, it only
    supported WEP which is not secure and dangerous to use.

    As for the wired connection in the Presario, that is a different
    issue. Unplug the USB NIC and reboot make sure the wired NIC is
    enabled. If it was previously working, try a system restore. For
    more help with the wired connection, try the
    microsoft.public.windows.vista.networking_sharing newsgroup or
    Compaq support.



    Barb Bowman
    MS-MVP
    http://www.digitalmediaphile.com
    http://digitalmediaphile.wordpress.com
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
     
    Barb Bowman, Aug 16, 2009
    #10
  11. Carol

    Wesley Guest

    Hi again
    part of your message to me:
    try the microsoft.public.windows.vista.networking_sharing newsgroup
    I did note that the DELL base pc is XP professional, but failed to note that
    the recalcitrant Compaq is on XP Home 5.1 (Build 2600.xpsp_sp2_gdr.070227-
    2254(service pack 2)
    Any chance the MN510 driver exists? or is the WEP still, as they say,
    problematical?
    As for the wired connection, no luck, the LAN 2 lights remain un-lit.
    Thanks again, Wes
     
    Wesley, Aug 21, 2009
    #11
  12. Carol

    Barb Bowman Guest

    if the LAN port is dead, you can try another port on the router.
    sounds like you are describing dead ports on the router.

    it really sounds like you need to replace the router and the
    wireless adapters. WEP is not safe. For that reason alone, it is
    time to upgrade.

    Barb Bowman
    MS-MVP
    http://www.digitalmediaphile.com
    http://digitalmediaphile.wordpress.com
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
     
    Barb Bowman, Aug 21, 2009
    #12
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