Line distance or line quality

Discussion in 'Broadband' started by Beck, Feb 2, 2004.

  1. Beck

    Beck Guest

    After arguing with BT for along time that my line is not too far from the
    exchange, they now tell me its not the distance, but the quality of the
    line. Giving me a figure of 63db of my line quality. With BT only recently
    increasing the specs to 60db its going to be a long while before I get near
    The line checker says may get adsl up to 512. My other line which is isdn,
    the line checker says simply no I am too far from exchange.
    Now here is my problem... 2 lines, one having a distance longer than the
    other, yet BT insist if I have another line installed for BB it will still
    fail the tests. I cant even get them to hear my side of the story.
    Theres not really a question in this post, its merely just a little whine
    about lines/lack of lines/degraded lines or whatever.
    Beck, Feb 2, 2004
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  2. bit confused by this, if you have had a test and failed at 63 dB then
    the line checker should be saying you are too far away on the line
    that was tested. Perhaps if the test was recent it hasn't been

    It has always been the loss that counts, not the length. 60 dB is
    about 6.0 km of reasonable line, so having longer line or lower
    quality can put you over the limit.

    Another line might serve a purpose if all your neighbours could get
    ADSL and you couldn't, as the new line may be more like theirs than
    yours. Worth running their numbers through the checker.

    Phil Thompson, Feb 2, 2004
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  3. Beck

    Beck Guest

    Thats where my confusion is. For years the line checker has been saying too
    far from exchange. Then October just gone they changed it to may be able to
    get 512 adsl but not 1 or 2 mb. I am confused by all of it.
    Beck, Feb 2, 2004
  4. they changed the rules from 55 to 60 dB last October-ish

    If you went from too long to maybe then you are borderline for
    distance. Did you have a test done to give the 63 dB ?

    Phil Thompson, Feb 2, 2004
  5. Beck

    Beck Guest

    Some more light has been thrown on the matter. Line sits on amber but
    possibly faulty phone equipment has confused matters. I have explained all
    in a new thread - advice please re line quality
    Beck, Feb 2, 2004
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