Leaving Plusnet

Discussion in 'Broadband' started by Wearyprince, Nov 23, 2005.

  1. Wearyprince

    Wearyprince Guest

    How do I leave plusnet? They have been my only broadband provider and i
    have been with them a year but they are expensive and now very slow. What
    are the hidden costs etc and what information do i need to leave and join
    someone else.
    TIA
     
    Wearyprince, Nov 23, 2005
    #1
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  2. Wearyprince

    ray Guest

    Phone them and ask/tell them wht you want to do - or is that a bit too
    obvious?
     
    ray, Nov 23, 2005
    #2
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  3. FFSRTFWS!

    Peter Crosland
     
    Peter Crosland, Nov 23, 2005
    #3
  4. My son has them. 14.99 not too pricey is it? And his connection is very
    fast. And he only runs W98 on his Celeron box with the standard USB
    ADSL modem with a 20 ft telephone extension cable to the phone point
    downstairs.

    I call that more than reasonable.

    --
    Patrick (Durham UK)
    PCRRN Internet Services
    Web Design for the Community
    http://www.pcrrn.co.uk
    Do not reply direct, email via website above.
    "There are 10 types of people in the world - those that know binary and
    those that don't."
    _____________________________________________________________________
     
    Patrick Nethercot (ngs), Nov 23, 2005
    #4
  5. Wearyprince

    Peter M Guest

    Yes, that's one option, but someone who may have been taken by the advertising
    of an "up to 8 Mbps" connection back in the spring (wishful thinking / plain
    marketing hype!) might have been paying 39.99 a month, not 14.99... Peter M

    [ I'm using the 14.99 Broadband Plus account, perhaps the same as your son. ]
     
    Peter M, Nov 23, 2005
    #5
  6. Wearyprince

    MinusNet Guest

    Patrick Nethercot wrote
    Your poor child. Must be murder at school having a fuckwit for a
    father.
     
    MinusNet, Nov 23, 2005
    #6
  7. Was there any need for that personal insult? Or am I missing something

    ========

    Patrick Nethercot wrote
    Your poor child. Must be murder at school having a fuckwit for a
    father.
     
    [email protected], Nov 23, 2005
    #7
  8. Interesting to note that no one else cares to answer the actual question, why?

    There are probably exceptions to every rule but basically all you do is to
    make up your mind which ISP you want to join. Then contact Plusnet and get a
    MAC code [valid for about a month] and give that code and other details
    requested to the new ISP.

    You will be provided with a date that your new ISP will take you on as a
    subscriber. On that date reconfigure your Internet connection with details and
    information provided by the new ISP.

    If you are "out of contract" with your previous ISP and have no equipment of
    theirs to return then their is usually nothing to pay in the transfer process.

    The downside is that many ISPs don't seem to be able to resist continually
    collecting subscriptions once you have left them and obtaining refunds due to
    you can take up to a year!

    David Bradley
     
    David Bradley, Nov 23, 2005
    #8
  9. Wearyprince

    Peter M Guest

    "MinusNet" has a deep hatred of Plus.Net for reasons unexplained (just
    thinks they are .... no doubt), and lives in a cesspit, so has no civil
    tongue. The vast majority of posts are simply insults with hardly any
    'signal' in the 'noise' (perhaps 1 in 20 posts has information). Just
    the other day there was a post by "Cherry Picker" which had similar
    traits, so I assume it was "MinusNet" morphing to avoid filters.
     
    Peter M, Nov 23, 2005
    #9
  10. Wearyprince

    Peter M Guest

    First follow-up I saw indicated that a phone call would be in order. Not a
    bad starting point, and one which would get the message across to Plus.Net
    in how disappointed this (soon to be ex-) customer is, and why.

    The OP presumably took some advice when choosing Plus.Net, perhaps found them
    listed on ADSLguide, and has managed to get connected. It seems quite odd,
    IMHO, to find someone has to ask how they can change ISP when the subject
    gets plenty of coverage, whether on this newsgroup (which the OP found,
    but perhaps has not taken any time to search, or sampled, and as they
    use Plus.Net, should be able to get some hundreds of newsgroup posts if
    they simply request all past headers for the group) or via some website, eg
    ADSLguide.org (where I've little doubt migration has cropped up 'a few times')
     
    Peter M, Nov 23, 2005
    #10
  11. Ah, thanks for the background - did not realise the history.

    Cheers.

    ========

    "MinusNet" has a deep hatred of Plus.Net for reasons unexplained (just
    thinks they are .... no doubt), and lives in a cesspit, so has no civil
    tongue. The vast majority of posts are simply insults with hardly any
    'signal' in the 'noise' (perhaps 1 in 20 posts has information). Just
    the other day there was a post by "Cherry Picker" which had similar
    traits, so I assume it was "MinusNet" morphing to avoid filters.
     
    [email protected], Nov 24, 2005
    #11
  12. Wearyprince

    km Guest

    Looking at "wearyprince" posts over the last few weeks it is obvious
    that the real reason for this posting was to bring the "I hate
    plusnet" debate to the fore once again. Unfortunately we all
    responded.

    KM
     
    km, Nov 24, 2005
    #12
  13. Wearyprince

    thoss Guest

    Plusnet normally collect their subs by direct debit. That's how I pay.
    It means that I can cancel the sub at any time.

    Some other ISPs use credit card subs, which can't be cancelled by the
    cardholder. One reason, among others for my choice of Plus.
     
    thoss, Nov 24, 2005
    #13
  14. Wearyprince

    Mark Carver Guest

    MinusNet wrote:-

    <totally unwarranted abuse aimed at Patrick Nethercot>

    You've got a serious problem
     
    Mark Carver, Nov 24, 2005
    #14
  15. Wearyprince

    Simon Zerafa Guest

    Hi,

    Perhaps you could just add "MinusNet" and all the other similar clueless
    ones to your news readers block list.

    That way you do non't have to put up with their usless posts or even read
    them! :)

    Kind Regards

    Simon
     
    Simon Zerafa, Nov 24, 2005
    #15
  16. True, but as so many have k/fed me - if I do that, I won't have anyone left
    to talk to ;-)

    ========

    Hi,

    Perhaps you could just add "MinusNet" and all the other similar clueless
    ones to your news readers block list.

    That way you do non't have to put up with their usless posts or even read
    them! :)

    Kind Regards

    Simon
     
    [email protected], Nov 24, 2005
    #16
  17. Wearyprince

    Retired Guest

    I'm thinking of joining PlusNet - perhaps someone could explain exactly what
    is wrong with them without bad language.
    As far as I can see, for one who does not want big downloads, they are a
    good buy, provide e-mail addresses, have web mail and provide web space.
    Some of the other ISPs charge extra for these facilities.

    Whilst they are clearly not the best for some aspects, they seem to have an
    above average rating in the ADSL guide.
    So what is the real problem?

    BJE
     
    Retired, Nov 24, 2005
    #17
  18. No Name wrote:

    My son has had none. He just uses email and looks at websites etc. It
    works fine for 14.99.
    Others have issues with Plusnet, but they never seem to say what they
    are, just hurl abuse.

    --
    Patrick (Durham UK)
    http://www.pcrrn.co.uk
    Do not reply direct, email via website above.
    "There are 10 types of people in the world - those that know binary and
    those that don't."
    _____________________________________________________________________
     
    Patrick Nethercot (ngs), Nov 24, 2005
    #18
  19. Wearyprince

    Mark Carver Guest

    I was with them for 5 months on the 'Plus' tariff, that suited my
    requirements fine. Three PCs in sometimes simultaneous use, (two by
    teenagers :) ). The only reason I migrated away was that in October
    access to my external Usenet (text only) provider (Individual.net)
    became severely crippled by their traffic shaping policy. I understand
    that that has been improved in recent weeks, but I've now jumped ship
    to another ISP.

    They are fine IMHO for general use (web surfing, e-mail, listening to
    BBC radio etc). Look carefully at their T&Cs if joining from scratch
    (there's a five year lock in). If you migrate in, you can migrate out
    again for £14:99 or zero if you've been with them less than 45 days I
    think.
     
    Mark Carver, Nov 24, 2005
    #19
  20. Wearyprince

    Wearyprince Guest

    Wearyprince here. I have just read your posts and am slightly bemused.

    First: thank you for those people who helped me with some pointers. The
    art of making an informed decision is to gather as much information as
    possible and try to make the best possible choice from that information. I
    have looked up numerous websites and usergroups including Plusnets own.

    Second: It was mentioned that I am a Plusnet hater. I am not. I have used
    them for a year and they were good to me. However as many people now know
    they have introduced restrictions that are affecting the way I use the net.
    I am simply lookng for a better alternative from the one I joined a year
    ago.

    Third: Plusnet were instrumental in the broadband bandwagon. Their
    effective consummerism pushed the barriers forward.

    Fourth: It is a shame that name calling was resorted to. Somethings never
    change.

    If anybody has anymore advice for me then I thank you in advance.

    Wearyprince
     
    Wearyprince, Nov 24, 2005
    #20
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