Leaving Plusnet

How do I leave plusnet? They have been my only broadband provider and i
have been with them a year but they are expensive and now very slow. What
are the hidden costs etc and what information do i need to leave and join
someone else.
TIA

 

Phone them and ask/tell them wht you want to do - or is that a bit too
obvious?

 

FFSRTFWS!

Peter Crosland

 

My son has them. 14.99 not too pricey is it? And his connection is very
fast. And he only runs W98 on his Celeron box with the standard USB
ADSL modem with a 20 ft telephone extension cable to the phone point
downstairs.

I call that more than reasonable.

--
Patrick (Durham UK)
PCRRN Internet Services
Web Design for the Community
http://www.pcrrn.co.uk
Do not reply direct, email via website above.
"There are 10 types of people in the world - those that know binary and
those that don't."
_____________________________________________________________________

 

Yes, that's one option, but someone who may have been taken by the advertising
of an "up to 8 Mbps" connection back in the spring (wishful thinking / plain
marketing hype!) might have been paying 39.99 a month, not 14.99... Peter M

[ I'm using the 14.99 Broadband Plus account, perhaps the same as your son. ]

 

Patrick Nethercot wrote

Your poor child. Must be murder at school having a fuckwit for a
father.

 

Was there any need for that personal insult? Or am I missing something

========

Patrick Nethercot wrote

Your poor child. Must be murder at school having a fuckwit for a
father.

 

Interesting to note that no one else cares to answer the actual question, why?

There are probably exceptions to every rule but basically all you do is to
make up your mind which ISP you want to join. Then contact Plusnet and get a
MAC code [valid for about a month] and give that code and other details
requested to the new ISP.

You will be provided with a date that your new ISP will take you on as a
subscriber. On that date reconfigure your Internet connection with details and
information provided by the new ISP.

If you are "out of contract" with your previous ISP and have no equipment of
theirs to return then their is usually nothing to pay in the transfer process.

The downside is that many ISPs don't seem to be able to resist continually
collecting subscriptions once you have left them and obtaining refunds due to
you can take up to a year!

David Bradley

 

"MinusNet" has a deep hatred of Plus.Net for reasons unexplained (just
thinks they are .... no doubt), and lives in a cesspit, so has no civil
tongue. The vast majority of posts are simply insults with hardly any
'signal' in the 'noise' (perhaps 1 in 20 posts has information). Just
the other day there was a post by "Cherry Picker" which had similar
traits, so I assume it was "MinusNet" morphing to avoid filters.

 

First follow-up I saw indicated that a phone call would be in order. Not a
bad starting point, and one which would get the message across to Plus.Net
in how disappointed this (soon to be ex-) customer is, and why.

The OP presumably took some advice when choosing Plus.Net, perhaps found them
listed on ADSLguide, and has managed to get connected. It seems quite odd,
IMHO, to find someone has to ask how they can change ISP when the subject
gets plenty of coverage, whether on this newsgroup (which the OP found,
but perhaps has not taken any time to search, or sampled, and as they
use Plus.Net, should be able to get some hundreds of newsgroup posts if
they simply request all past headers for the group) or via some website, eg
ADSLguide.org (where I've little doubt migration has cropped up 'a few times')

 

Ah, thanks for the background - did not realise the history.

Cheers.

========

"MinusNet" has a deep hatred of Plus.Net for reasons unexplained (just
thinks they are .... no doubt), and lives in a cesspit, so has no civil
tongue. The vast majority of posts are simply insults with hardly any
'signal' in the 'noise' (perhaps 1 in 20 posts has information). Just
the other day there was a post by "Cherry Picker" which had similar
traits, so I assume it was "MinusNet" morphing to avoid filters.

 

Looking at "wearyprince" posts over the last few weeks it is obvious
that the real reason for this posting was to bring the "I hate
plusnet" debate to the fore once again. Unfortunately we all
responded.

KM

 

Plusnet normally collect their subs by direct debit. That's how I pay.
It means that I can cancel the sub at any time.

Some other ISPs use credit card subs, which can't be cancelled by the
cardholder. One reason, among others for my choice of Plus.

 

MinusNet wrote:-

<totally unwarranted abuse aimed at Patrick Nethercot>

You've got a serious problem

 

Hi,

Perhaps you could just add "MinusNet" and all the other similar clueless
ones to your news readers block list.

That way you do non't have to put up with their usless posts or even read
them!

Kind Regards

Simon

 

True, but as so many have k/fed me - if I do that, I won't have anyone left
to talk to ;-)

========

Hi,

Perhaps you could just add "MinusNet" and all the other similar clueless
ones to your news readers block list.

That way you do non't have to put up with their usless posts or even read
them!

Kind Regards

Simon

 

I'm thinking of joining PlusNet - perhaps someone could explain exactly what
is wrong with them without bad language.
As far as I can see, for one who does not want big downloads, they are a
good buy, provide e-mail addresses, have web mail and provide web space.
Some of the other ISPs charge extra for these facilities.

Whilst they are clearly not the best for some aspects, they seem to have an
above average rating in the ADSL guide.
So what is the real problem?

BJE

 

No Name wrote:

My son has had none. He just uses email and looks at websites etc. It
works fine for 14.99.
Others have issues with Plusnet, but they never seem to say what they
are, just hurl abuse.

--
Patrick (Durham UK)
http://www.pcrrn.co.uk
Do not reply direct, email via website above.
"There are 10 types of people in the world - those that know binary and
those that don't."
_____________________________________________________________________

 

I was with them for 5 months on the 'Plus' tariff, that suited my
requirements fine. Three PCs in sometimes simultaneous use, (two by
teenagers ). The only reason I migrated away was that in October
access to my external Usenet (text only) provider (Individual.net)
became severely crippled by their traffic shaping policy. I understand
that that has been improved in recent weeks, but I've now jumped ship
to another ISP.

They are fine IMHO for general use (web surfing, e-mail, listening to
BBC radio etc). Look carefully at their T&Cs if joining from scratch
(there's a five year lock in). If you migrate in, you can migrate out
again for £14:99 or zero if you've been with them less than 45 days I
think.

 

Wearyprince here. I have just read your posts and am slightly bemused.

First: thank you for those people who helped me with some pointers. The
art of making an informed decision is to gather as much information as
possible and try to make the best possible choice from that information. I
have looked up numerous websites and usergroups including Plusnets own.

Second: It was mentioned that I am a Plusnet hater. I am not. I have used
them for a year and they were good to me. However as many people now know
they have introduced restrictions that are affecting the way I use the net.
I am simply lookng for a better alternative from the one I joined a year
ago.

Third: Plusnet were instrumental in the broadband bandwagon. Their
effective consummerism pushed the barriers forward.

Fourth: It is a shame that name calling was resorted to. Somethings never
change.

If anybody has anymore advice for me then I thank you in advance.

Wearyprince