Latest update causes low signal levels

Discussion in 'Broadband Hardware' started by Dave Flagg, Jul 31, 2004.

  1. Dave Flagg

    Dave Flagg Guest

    Come on Microsoft. You screwed up a lot of systems with
    this last update. Either put out a fix or give us an easy
    way to get rid of it without getting prompted all the
    time to update again. I'm not sure if it even causes a
    problem or if it is just a display problem but it gives
    the perception that my system is running on the edge.
    Please at least admit to it and tell us what is up!
     
    Dave Flagg, Jul 31, 2004
    #1
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  2. Dave Flagg

    Guest Guest

    I didn't think that the driver got updated in the latest
    update except for the base station but doing a rollback
    on the machine with the MN-730 in it fixed the problem
    Now we need to know what the update was supposed to be
    for and why it didn't work. base is still running the
    latest.

    ---Original Message-----
     
    Guest, Jul 31, 2004
    #2
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  3. Dave Flagg

    CS Guest

    Not sure I understand your post.....

    If you're having problems with signal strength, just roll back the driver(s)
    to the previous version. The new driver(s) may be optimized for XP SP-2.
    Which can't be confirmed until SP-2 is released to the general public
    sometime in August. I had to roll back the new installed driver for the MN
    720 in order to regain signal strength.

    When I install SP-2, I'll re-install the new driver for my MN 720 and test
    the signal strength to see if it remains normal or again degrades.

    I haven't heard whether the new drivers are causing problems for users of
    Win9X\ME or Win2000.
     
    CS, Jul 31, 2004
    #3
  4. Dave Flagg

    Jay Guest

    My win98 laptop is sitting right beside the router - only the first 2 bars
    in signal strength meter light up since the update. All of them used to
    light up.
     
    Jay, Aug 1, 2004
    #4
  5. Dave Flagg

    CS Guest

    Thanks Jay. I think what we have here is a buggy driver. I might not have
    thought so if you were running XP, thinking it could be a problem awaiting
    resolution with the release of SP-2.

    My advice is anyone who has updated the driver for the MN 720 to the new
    version, if you're not having problems, leave well enough alone. However,
    if you notice a degradation in signal, roll back the driver to the previous
    version.

    Hopefully someone at MS will read the threads and respond.
     
    CS, Aug 1, 2004
    #5
  6. There appear to be three people who have seen a problem with signal strength
    and the new MN-720/MN-730 driver. I made the decision to ship the new
    driver. Based on our testing it is somewhat better than the older driver in
    a few areas and was no worse than it. We have done significant testing on
    the driver here and have been unable to reproduce the problem you are seeing
    with any of the many different types of notebook computers we have. Without
    more detailed information about your configuration it is impossible for us
    to do anything other than tell you to switch back to the old driver.

    If you don't want to get information about available updates, you can change
    the setting: BNU-->Tools-->Options...--><uncheck> Automatically check for
    software updates

    One thing to remember is that wireless is not exact and that it can be
    affected by things that we can not see. Also, it is not a good idea to have
    the wireless adapter too close to the base station.

    --
    Neel Malik
    Program Manager
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Neel Malik [MSFT], Aug 2, 2004
    #6
  7. Dave Flagg

    CS Guest

    Hello Neel:

    I have already posted detailed information regarding my notebook computer
    when I was being assisted with the problem by Ms. Bowman. However, I will
    be happy to post them again for you.

    My MN 720 is installed in a Toshiba Satellite model 1135-S1553. BIOS
    version 1.70A 9/2/2003. XP Home, P-IV 2.40 Ghz, 512 mb system memory. The
    Base Station MN 700, is located about 30 feet away and is wired to my
    desktop computer. The desktop is likewise running XP Home.

    I have tried using the new driver with WEP turned on and turned off. With
    WEP turned on, (64 bit) the signal degrades to about half of what the older
    driver provided. If I increase WEP to 128, the signal is pretty much gone.
    Turning WEP off altogether, the signal quality is almost as good as the
    older driver but less consistent. However, it is useable.

    Also, you state below that three people have seen the problem. It's my
    opinion that there are probably going to be more as the new update is
    downloaded and installed to the MS hardware. Note also - that this does not
    appear to be operating system dependent as one person has reported the same
    problem using Win98.

    If you need any further details or information, please feel free to ask.
    Thanks.

    Regards.
     
    CS, Aug 2, 2004
    #7
  8. Dave Flagg

    abc Guest

    I also got a decrease in signal strength. Do you test with other routers,
    etc.. around. I have many neighbours with wireless around me, and I'm
    thinking maybe there is interference. Anyway, I don't know much about those
    hardware/software, and I may be replying to a too old post here.
     
    abc, Aug 4, 2004
    #8
  9. Dave Flagg

    CS Guest

    Microsoft would not normally test other routers. This group is about MS
    hardware not any other brand.
     
    CS, Aug 4, 2004
    #9
  10. Dave Flagg

    Guest Guest

    I have a MN-700 and MN-720. What I meant is that my neighbours probably have
    other wireless hardware that is not Microsoft. Could it be possible that
    there is inteference between those hardware and my Microsoft ones. At
    Microsoft, maybe they only test with Microsoft hardware. Anyway, it would
    depends if hardware from different manufacturers can interfere with each
    other. Hope I have been able to explain myself this time.
     
    Guest, Aug 4, 2004
    #10
  11. Dave Flagg

    CS Guest

    Hi:

    Have you recently updated the driver to your MN 720? If so, try rolling
    back the driver to the previous version and test for signal strength. As
    for interference from other equipment, be it other wireless equipment or
    something as simple as a cordless phone, yes it's possible.

    Regards.
     
    CS, Aug 4, 2004
    #11
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