Is there anyone who's not getting moved over to the pipe of doom?

Discussion in 'Broadband' started by Cheddar, Nov 26, 2004.

  1. Cheddar

    Cheddar Guest

    From all the people I know who got the email, everyone says they have
    reduced their usage but all have got emails stating that they are getting
    moved overa anyway.

    Also what happened to the 14 days monitoring? It seem's what Plusnet meant
    by 14 days was actually 11.

    I just got off the phone to them now, they refused to budge at all, or even
    answer what reduced usage they would consider enough. It looks to me that
    they simply moved everyone across.

    What's REALLY annoyed me is the pack of lies that was told on the web forum.
    All this talk of 140GB a month (4.3GB a day) looks to be complete crap. When
    I brought this up the person I spoke to said that if a PN's representitive
    didnt say this then I shouldnt have paid any attention to it. The fact that
    the PN representitive was posting in the same thread all the time, and never
    told people this wasn't the case is a disgrace.

    Overall I feel like Plusnet have totally screwed me over. I'm shocked and
    livid at how badly they have treated me. I'm writing this and i'm getting
    more and more worked up by the minute.

    If anyone from Plusnet would like to comment on this, don't, just **** off.
     
    Cheddar, Nov 26, 2004
    #1
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  2. Cheddar

    Dr Teeth Guest

    I didn't get moved over. There's a thread at
    http://bbs.adslguide.org.uk/postlist.php?Cat=&Board=plusnet&page=0&view=collapsed&sb=5&o=0
    (watch any wrapping) where some people have reduced their usage a lot
    to a low level and *still* have been moved over.

    PN need to be transparent here and say a)what has gone wrong, if
    anything and b) give *some* idea of what acceptable usage is. I'm not
    on a 2Mb premier account to d/l 3GB a month!
    --
    Cheers,

    Guy

    ** Stress - the condition brought about by having to
    ** resist the temptation to beat the living daylights
    ** out of someone who richly deserves it.
     
    Dr Teeth, Nov 26, 2004
    #2
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  3. Cheddar

    Cheddar Guest

    **** them and **** any PN representive who replies to this. They told me a
    pack of lies over on their own forum and it's as simple as that.
     
    Cheddar, Nov 26, 2004
    #3
  4. Cheddar

    Peter M Guest

    I felt sure Dr Teeth has stated he's not being moved. Check his posts
    from the last few days in this NG. Peter M.
     
    Peter M, Nov 26, 2004
    #4
  5. Cheddar

    Cheddar Guest

    And the guy who only downloaded 1.3GB a day? Is this not a big enough
    reduction?

    And the 14 days?
     
    Cheddar, Nov 26, 2004
    #5
  6. Don't get worked up about it...just take your custom elsewhere like I did. I
    found Plusnet to be useless and was lied to on numerous occasions. I moved
    to AOL after a friend recommended it. Using a router you don't need to use
    the AOL software just any standard web browser and email client + unlimited
    downloading and free customer support. I got a good deal from them...512k
    Unlimited for £19.99 a month...should be £24.99 a month. Not had any
    problems and been with them around 3 months.
     
    Gareth :-\) voom, Nov 26, 2004
    #6
  7. Cheddar

    Brian Guest

    Looks like Pn's little helpers dare not show in here.

    Salty.
     
    Brian, Nov 27, 2004
    #7
  8. Cheddar

    Cheddar Guest

    Overall I feel like Plusnet have totally screwed me over. I'm shocked and
    Crisis over and i've now calmed down. I've also found another ISP.

    In the meantime i've got a 2mb connection to max out over the next two days.
    When I say max out I mean MAX OUT 24/7 :)
     
    Cheddar, Nov 27, 2004
    #8
  9. Cheddar

    Tx2 Guest

    Crisis? There was *never* a crisis. Only child-like grizzling and
    crocodile tears.
    [waves goodbye with looped forefinger and thumb]

    fuckwit.

    *plonk*
     
    Tx2, Nov 27, 2004
    #9
  10. Cheddar

    steve church Guest

    How did you manage to get the £24.99 package for £19.99. I'm looking around
    for something like that.
     
    steve church, Nov 27, 2004
    #10
  11. It was a long process :) A friend told me that if your a AOL
    member...dial-up or BB you can get better deals if you say you want to
    leave. What I did is joined AOL using the MSN 8 price match plan @ £6.99 per
    month. You get access to AOL but you provide your own connection.

    After the first month I told them I wanted to close my account because I was
    moving to another BB company for £19.99 per month. It took them ages on the
    phone but eventually they came back and said Yes we can offer you that
    package sir with a free modem and webcam! :)

    I use a router though which bypasses the AOL software as it's a pain in the
    ass. I was on the Plusnet £14.99 plan and they kept messing the billing up.
    I had one bill that said I had used nearly 4GB in a day when the PC had not
    even been on. They looked into it and after weeks agreed that it was a fault
    but I decided to move to an unlimited ISP without all the fuss.
     
    Gareth :-\) voom, Nov 27, 2004
    #11
  12. Cheddar

    Bob Eager Guest

    The good thing about AOL is the nice reduction in incoming mail. They
    have arbitrary rules about sending IPs which mean that quite a lot of
    people can't contact you any more even if you want them to. Not to
    mention blocking mail from some telecom companies. Crude, but
    effective...
     
    Bob Eager, Nov 27, 2004
    #12
  13. Cheddar

    Dave J Guest

    What lines did you have to feed them to get the discounted offer?
     
    Dave J, Nov 27, 2004
    #13
  14. Cheddar

    Dave J Guest

    Huh?

    What's he done to deserve that response?
     
    Dave J, Nov 27, 2004
    #14
  15. Cheddar

    Dave J Guest

    Ooh, I hadn't thought about that in my consideration of AOL, do they
    block incoming or outgoing port 25 connections? I'm after running my
    own mail server on a dyn-dns registration. I don't mind using an
    alternative SMTP relay for outgoing stuff, but I'd need the incoming
    25 in order to receive email.

    Given that my IP would only rarely change I was thinking of then
    progressing on to registering a domain to point at a host somewhere
    (instant html playground), with a subdomain to point to my IP.
     
    Dave J, Nov 27, 2004
    #15
  16. same with mobile phone company's. After my 1y contract was up with
    T-Mobile, I asked to change my account to PAYG, and the first thing
    they did, was offer me the exact same tariff but at half the price.
     
    Alexander de Boosbeck, Nov 27, 2004
    #16
  17. Cheddar

    cw Guest

    You know I have to say that I have been on the other end of this. I would
    think that you haven't been intentionally lied to. The Support Agents will
    have been telling you what information they have given. Somewhere along the
    lines management will have changed their minds which means things happen
    differently leaving CS to handle all the flak.
     
    cw, Nov 27, 2004
    #17
  18. Cheddar

    cw Guest

    Use zoneedit.co.uk to host the domain, you can then use a dynamic dns
    client to update a record for the domain for free.
     
    cw, Nov 27, 2004
    #18
  19. Cheddar

    Cheddar Guest

    I know what your saying but these are the only people I as a customer have
    access to. I'm getting treated appalingly whichever way you look at it.
    Granted the people I am speaking to may only be giving the information out
    that they have been told to, but this doesnt change the fact that I have
    been lied to by Plusnet.

    The lady I spoke to yesterday seemed lost for words and simply
    couldn't/wouldn't answer my queries. There simply seems nothing that I as a
    customer can do.
     
    Cheddar, Nov 27, 2004
    #19
  20. Cheddar

    Bob Eager Guest

    My comments were not actually about running mail servers. But I know
    people who run mail servers on dynamic IPs, and AOL specifically block
    mail from any IP block they believe to be 'residential':

    http://postmaster.aol.com/errors/554rtrbb.html

    They also seem to block other people; for example you can't use the 1899
    and 18866 telephone services if you have an AOL email address, because
    AOL block email from them.
    I understand that they do, although I can't find the bit that says so
    right now.
    I would somehow doubt that the allow this, given their overall policies,
    so you had better check...
     
    Bob Eager, Nov 27, 2004
    #20
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