Is Orange Broadband As Bad As They Say ?

Discussion in 'Broadband' started by Nigel Evans, Oct 12, 2006.

  1. Nigel Evans

    Nigel Evans Guest

    A friend joined Orange Starter on September 30. The modem and filters have
    not arrived yet but their blurb says that he will be "up and running in
    about 10 days" . This caused me to search for reviews of ISP's and I have
    been shocked to see that Orange is rated very poor in many reviews. It is
    likely that Orange have made BT change the telephone line to enable
    broadband at this time, but the terrible criticism of their service is
    causing him concern. Should he cancel his direct debit immediately ? If he
    does what are the implications for him trying to have another ISP ? It is
    unlikely that Orange would provide a MAC. ( We are not trying to get free
    broadband connection at the exchange, we just don't want him to be tied into
    a poor firm for a year. )
    Any advice would be gratefully received.
    Nigel Evans, Oct 12, 2006
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  2. What did Orange tell him the delay was due to when he contacted them?

    Don't use ISP's with a minimum one-year contract - always go with
    monthly - you never know what might happen.
    Colin Forrester, Oct 13, 2006
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