Horrible iPhone support experience

Discussion in 'Wireless Internet' started by Christine, Dec 23, 2008.

  1. Christine

    Christine Guest

    I called in to iPhone support yesterday and was routed to their call center
    in the Dallas area, I had the worst technical support experience that I
    have ever had. It was so bad that it made me wonder if Apple even bothers
    to monitor calls. The rude support rep identified themselves as "Bobby".
    After I got off the phone with "Bobby", I called back and spoke to another
    rep who, after explaining what happened, gave Bobby's full name-"Bobbi
    Sanchez". Ms. Sanchez had such a deep voice that I thought I was talking
    to a man. After hanging up the phone with the nice rep, I googled "Bobbi
    Sanchez" and I came up with many hits, including a very informative FAQ on
    her. Bobbi Sanchez has a long history of rude, racist, and otherwise
    insane rantings on the internet, especially Usenet. Does Apple do
    background checks on the people who represent their company?
     
    Christine, Dec 23, 2008
    #1
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  2. Christine

    The Master Guest

    Why the **** did you get an Apple product in the first place? Apple
    sucks, their computers as well as their ipods. The iphone is no
    exception, over priced hype that the only thing it has going for it is a
    slick GUI. In fact, the GUI and OS are the only things the Mac has going
    for it as well. That's the curse of Apple, average tech with good
    software, and 4X the price.
     
    The Master, Dec 23, 2008
    #2
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  3. Christine

    Guest Guest

    that's simply false.
    os x is unix.
     
    Guest, Dec 23, 2008
    #3
  4. Christine

    The Master Guest

    And is vastly superior to anything by Microsoft.
     
    The Master, Dec 23, 2008
    #4
  5. Christine

    The Master Guest

    What was the thread originally about? Oh yes, a different troll using it
    to attack another poster, by arguing that they work for Apple's customer
    service. Silly me, how soon I forget. Anyhow...

    Back in the early/mid 90's, I was in a math class that used Theorist on
    MacOS7 to create animated graphs of calculus equations. In a month, the
    entire class would less bombs then my wife years later would get the blue
    screen of death per week, using Windows98 and office to do medical
    transcription work. It wasn't until WindowsXP that I was able to find a
    Microsoft Windows platform that matched the stability of OS7 for daily
    work.

    I do, however, believe that as good as their OS is, Apple's hardware is
    historically inferior. Together, you get a computer that's "just as good"
    as a PC, but at several times the price (Apple over charges for ALL their
    products)...

    I'm now waiting for the promised and fun to watch flame war.
     
    The Master, Dec 23, 2008
    #5
  6. Christine

    Guest Guest

    what unimportant crap is that, and how is it that it's certified unix
    if so much is missing?
    nonsense. something else is going on.
     
    Guest, Dec 23, 2008
    #6
  7. Christine

    Guest Guest

    didn't think so.
    did you at least have the minimum memory required? it sounds like your
    configuration was part of the problem.
    how did you launch two instances of the same application? or do you
    mean you had two documents open from within word?
    again, something else is going on.
     
    Guest, Dec 23, 2008
    #7
  8. Christine

    Guest Guest

    it did not.
     
    Guest, Dec 23, 2008
    #8
  9. Christine

    Guest Guest

    when configured the same (or as close as possible), the price
    difference is negligible.
    so you're deliberately trolling?
     
    Guest, Dec 23, 2008
    #9
  10. Christine

    The Bob Guest

    (Christine) amazed us all with the following
    in
    You found info on the one and only Bobbi Sanchez to ever walk the planet?
    Wow- you are good. An absolute idiot, but good.
     
    The Bob, Dec 24, 2008
    #10
  11. Christine

    Guest Guest

    Guest, Dec 24, 2008
    #11
  12. Christine

    Ari Guest

    Fucking your sister makes you a pervert.

    Your turn.
     
    Ari, Dec 24, 2008
    #12
  13. Christine

    Kevin Weaver Guest

    That ad is what a year and half old ? Prices have come down on PC's

    Build a Dell now with the same as the the Mac and your at lass then half the
    price as the Mac.

    Try again.
     
    Kevin Weaver, Dec 24, 2008
    #13
  14. Christine

    krw Guest

    krw, Dec 24, 2008
    #14
  15. Christine

    Guest Guest

    go do it. you won't be less than half the price.
     
    Guest, Dec 24, 2008
    #15
  16. Christine

    Guest Guest

    the systems are not similarly configured.

    for example, the inspiron 518 is a desktop mini-tower with a monitor
    not an all-in-one. a better comparison would be with a gateway one.
    for the dell, 802.11n, bluetooth 2.1+edr or firewire 400/800 are not
    listed. the dell also has a much weaker graphics card (intel x3100
    versus ati/nvidia on the imac, depending revision) and the pixel
    dimensions of the screen is not listed. the dell also ships with vista
    home, not vista ultimate, which is a closer match to os x.

    no comparison is made for macbook or macbook pro.
     
    Guest, Dec 24, 2008
    #16
  17. Christine

    Kevin Weaver Guest


    I did. Less then half.

    Keep Trying.
     
    Kevin Weaver, Dec 24, 2008
    #17
  18. Christine

    Guest Guest

    how is configuring them to be as similar as possible 'cooking the
    books'? either it's a fair comparison or it's not.
     
    Guest, Dec 24, 2008
    #18
  19. Christine

    Guest Guest

    let's see what you configured.
     
    Guest, Dec 24, 2008
    #19
  20. Christine

    Guest Guest

    not at all. products with fewer features cost less. there's nothing
    surprising about that.
    there's nothing artificial about matching the specs. either they're
    comparable or they're not. as i mentioned above, a product with fewer
    features will cost less, not because it's a mac, but because it has
    fewer features.
    i would expect a sedan with all the options to cost more than a
    stripped down econobox, regardless of manufacturer.
     
    Guest, Dec 24, 2008
    #20
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