Free Virgin.net broadband with Virgin Mobile

Discussion in 'Broadband' started by {{{{{Welcome}}}}}, Aug 18, 2006.

  1. {{{{{Welcome}}}}}, Aug 18, 2006
    #1
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    Yddap Guest

    Yddap, Aug 18, 2006
    #2
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    Eeyore Guest

    Struck me as curious too. Having experienced NTL's customer support I'd give
    them a wide berth. They gave up answering the phone long before Plusnet ever
    did.

    Graham
     
    Eeyore, Aug 18, 2006
    #3
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    Falcon Guest

    I agree with you about NTL customer 'support'; it's virtually non-existent.
    However, although NTL now own Virgin Internet (and Virgin Mobile) lock stock
    & barrel, in my experience the Virgin Broadband service is and always has
    been, excellent.
    References:
    http://www.virgin.net/newsroom/pressreleases/ntl.html
    http://www.ntl.com/home/ntlvirginmobile/supply_news.asp
     
    Falcon, Aug 19, 2006
    #4
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    Eeyore Guest

    Don't you have to have Branson's approval to use the name ? I suspect he'd get
    peed off with being associated with a poor service.

    Graham
     
    Eeyore, Aug 19, 2006
    #5
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    Falcon Guest

    You'll have to ask him - he sold it to them. I might add that virgin.net was
    *always* a joint venture between ntl and Virgin (even during Virgin's
    dial-up only days) with ntl owning 49% of the operation and providing all
    the equipment and delivery facilities. Amongst other companies using their
    own brand name for ntl delivered internet services, one other springs to
    mind. Tesco. There may well be others.
     
    Falcon, Aug 19, 2006
    #6
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    NoNeedToKnow Guest

    You must have been asleep when discussion about Tesco has taken place
    as the broadband service has been managed by NTL for some time...
     
    NoNeedToKnow, Aug 19, 2006
    #7
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    Flying Rat Guest

    Branson licences the name to them, he also does it now with Virgin Blue
    (Australian airline) and Virgin Records. Both companies were sold on but
    continue to use the Virgin name, as do many of the Virgin Retail outlets
    which were sold off in a complicated deal recently.

    They pay for the privelige quite handsomely too, which is why NTL want
    to rebrand the whole lot as Virgin. It's perceived as being a brand
    which has consumer acceptance much in excess of NTL.

    FR
     
    Flying Rat, Aug 19, 2006
    #8
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    Eeyore Guest

    Would they get Branson's blessing to do that without getting their act together
    though ?

    Graham
     
    Eeyore, Aug 19, 2006
    #9
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    Falcon Guest

    It really doesn't work like that. Not with billions of pounds involved. ntl
    (no capitals please) plan to rebrand themselves as Virgin. No doubt Richard
    will rake in some royalties for that too. It makes some sort of sense from
    ntl's perspective and the organisation has done it before. When the US cable
    company Cabletel bought the old privatised arm of the IBA back in the early
    90s, which happened to be called National Transcommunications Ltd., they
    ditched their old name and rebranded themselves as ntl (cool eh?) instead of
    doing it the other way round. There's a fairly ignorant young market out
    there (no offence intended) who concern themselves with brand images, rather
    than company performance. ntl/Virgin intend to capitalise on their
    ignorance.
     
    Falcon, Aug 19, 2006
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    NoNeedToKnow Guest

    LOL - especially at "no offence intended" !
     
    NoNeedToKnow, Aug 19, 2006
    #11
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    Cheeky Guest

    Quite. In this country West Coast Trains (aka Virgin West Coast)
    apparently pay £1m/year to Branson to use the name "Virgin".
     
    Cheeky, Aug 30, 2006
    #12
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