Efficient Networks 5861 Router Problem

Discussion in 'Broadband' started by JC Morrice, Feb 26, 2004.

  1. JC Morrice

    JC Morrice Guest

    Could any kind soul please help?

    I am being plagued by my 5861 losing connection every few minutes.
    Symptoms are the link light goes orange and routing hangs for a minute
    or so until it deigns to go green again. During this time I can ping
    away quite happily at the DOS level to the 5861, no probs. The DOS ping
    to the WAN is lost.

    Product Description Efficient 5861 DMT Router (5861-001/2)
    Hardware Description Revision: 47-10
    Software Version v5.3.140

    Win 98SE
    3Com EtherLink III ISA 3c509b Card
    Realtek RTL 8139/810x

    JC Morrice, Feb 26, 2004
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  2. Hi John,

    If the router's losing sync with the exchange then this generally caused
    by something physical on the line or a problem with the line itself.

    Try connecting the router into the master socket through 1 filter with no
    other devices (phones, fax, Sky, analogue modem, caller ID unit, alarm,
    etc.) connected to the line. Try swapping the filters over if that makes
    no difference, and if you can try a different router or modem I'd give
    that a try as well.

    If you still have no joy I'd recommend reporting it to your ISP as an
    intermittant sync fault and they'll be able to run some remote testing to
    try and locate the cause of the problem.


    | Dave Tomlinson Unmetered & ADSL solutions
    | Technical Support for Home & Business
    | PlusNet Technologies Ltd. @ http://www.plus.net
    + ----- My Referrals - It pays to recommend PlusNet -----
    PlusNet Support Team, Feb 27, 2004
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  3. JC Morrice

    jazzy jeff Guest

    Might also consider the power supply on these things are a bit unreliable
    and sometimes cause line sync loss. Could be a sign that your power supply
    is on it's way out. Google for a place to buy a replacement if you think
    this is the problem.
    jazzy jeff, Feb 27, 2004
  4. JC Morrice

    JC Morrice Guest

    Thanks Dave.

    I *was* wondering if it was nasty MTU's and thingys down that line of
    attack. I do have a TAD fax and a BT Studio walkabout plugged into the
    same filter as this machine. I will isolate for a couple of hours and
    try that, thanks.

    Also of interest is that this exchange has only been enabled in the last
    few weeks. I wonder if this particular implementation had any bugs in
    the doing of it? Might be worth giving BT a ring. It *can't* be line
    loss, Shirley, I only live 75 yards from the nice new, modern exchange.

    JC Morrice, Feb 27, 2004
  5. JC Morrice

    JC Morrice Guest

    Thanks Jeff


    It's got one!

    JC Morrice, Feb 27, 2004
  6. JC Morrice

    Mr Rie Guest

    Mr Rie, Feb 27, 2004
  7. JC Morrice

    JC Morrice Guest

    Fitted :)
    Win98SE, Netscape 7.1 & Zone Alarm.
    Nope. Kept dead simple.

    Thanks Mr Rie

    JC Morrice, Feb 27, 2004
  8. JC Morrice

    Colin Wilson Guest

    Might also consider the power supply on these things are a bit unreliable
    I know someone on Telewest and the PSU was the cause of their problems
    Colin Wilson, Feb 27, 2004
  9. JC Morrice

    JC Morrice Guest

    Thanks Collin
    Food for thought there!
    JC Morrice, Feb 27, 2004
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