DSL Modem/Router hookup - followup

Discussion in 'Wireless Internet' started by Bob L, Feb 22, 2004.

  1. Bob L

    Bob L Guest

    I asked this question earlier but I have more information now so I'm asking
    it again. My friend has a DSL internet connection and wants to share the
    connection through two more computers. He bought a Netgear wireless router
    and inserted it between his DSL modem and computer using cat 5 cable.

    It sounds like he's followed the installation instructions closely. But he
    is unable to log into the router through Does he
    have to configure his Ethernet card that previously connected to the DSL
    modem? Does it need an SSID like a wireless PC card would? Other than
    that, I sure can't figure out what's wrong.

    Thanks in advance.
    Bob L, Feb 22, 2004
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  2. Bob L

    Tom Scales Guest

    Connect a computer to the router through a 'real' Ethernet connection.
    Configuring through the wireless is a long-shot.

    Tom Scales, Feb 22, 2004
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  3. It he's connceting to the router with cable/ethernet, he should be
    getting an ip address from the Netgear router. Has he done a
    release/renew? Do he get a link light on the router when connected?
    This should be easy. Does he know if his nic card is good/working?
    Check the link lights, maybe the patch cord is bad...
    gene martinez, Feb 22, 2004
  4. Bob L

    Bob L Guest

    Sorry to confuse you. He has connected his wireless router to the existing
    Ethernet card that previously was connected to the DSL modem using a cat 5
    cable. He hasn't tried any wireless connections yet. Does a standard
    (non-wireless) Ethernet card need to be configured somehow to connect to the
    wireless router through a cat 5 cable?
    Bob L, Feb 22, 2004
  5. Bob L

    Bob L Guest

    He says the status lites on the router are working but he is not at all
    technically-minded. I haven't asked him about the status light on the nic
    card. I assume the nic card is working okay since he is still able to
    disconnect the router and got back to his DSL modem-pc connection.
    Bob L, Feb 22, 2004
  6. Bob L

    Tom Scales Guest

    Oops, sorry, didn't read closely enough.

    As long as his Pc is setup to obtain an ip Address and the DNS address
    automatically, he's all set on the PC. With DSL, most providers require you
    to log on with an id/password using PPoE. This is done on the setup page of
    the router itself.

    Should be in the instructions, but not really intuitively obvious.

    Tom Scales, Feb 22, 2004
  7. Bob L

    Bob L Guest

    Thanks. His PC is set up to obain the IP and DNS address automatically so
    that should be okay. The first problem is that he can't set the PPoE
    settings until he can log into the router. I'll ask him about the status
    lights on the Ethernet card to see if he has any sort of connection with the
    Bob L, Feb 22, 2004
  8. Try connecting with IP address not That's the
    address my Netgear wireless router MR814v2 uses.

    Carl Muffoletto, Feb 22, 2004
  9. Bob L

    dold Guest

    From a "cmd" prompt, enter "ipconfig".
    With a typical setup, he will have something like:
    IP Address. . . . . . . . . . . . :
    Subnet Mask . . . . . . . . . . . :
    Default Gateway . . . . . . . . . :
    If the IP address is not 192.something, he has an abnormal setup.
    If the address is 169.something, he's looking for a dhcp address and not
    getting one issued.
    If the address is 192.something, the router should be reachable via http on
    the address shown as the Default Gateway, like
    (like Carl said ;-)

    Another interesting point would be the "PPPoE" login required.
    Does his PC currently "log in" to the internet? This is usually through
    some software added to his PC. If he does, that login needs to be entered
    in the config of the router, and removed from the config of the PC.
    If it's trying and failing to login in to PPPoE, that may be preventing him
    from connecting to the local router for admin purposes.
    dold, Feb 22, 2004
  10. Bob L

    Thagor Guest

    Okay, you're friend probably has PPPOE software loaded to allow his direct
    connection to the modem. He will have to clean that junk out before he will
    have reliable connections again. Have him check for programs like Ether300
    or WinPPPoe on his system.These will have to be uninstalled and then he can
    reinstall his LAN card. As soon as he connects to the router he will need to
    enable the PPPOE Connect to get the DSL internet going again. If he is using
    XP he shouldn't have the PPPOE software installed sometimes tech support
    rookies will have you do it anyway just to get connected. Of course if he is
    connecting PPPOE within XP he just needs to go in and disable it.

    Hope that helps.
    Thagor, Feb 22, 2004
  11. Bob L

    Bob L Guest

    I understand that he does have to log on to the ISP so once he is able to
    log into the router, I'll have him configure the PPoE login.
    Bob L, Feb 22, 2004
  12. Bob L

    tooly Guest

    Hey Bob L
    Since I'm having same problems not sure what help I can be. I do know I
    have to get DSL working properly directly to my main computer first before I
    hook the DSL modem into the router. Modem ethernet cable to desktop first;
    get the DSL going and internet access. Then remove ethernet cable from
    computer and plug into WAN or internet port on router. Then I have to reset
    my router [my Linksys has a button on the back for this]. Then I restart
    the computer. I then have access to the ' address to
    configure the router.

    IN configuration, I have to choose PPPoE and then plug in my username and
    password for the DSL account. I've read that format for usernames might
    vary with ISP, so you might have to try several variations [ergo, full email
    address, just username minus the @ segment etc].

    for me I have to enable 'cloning' on my router and plug in my desktop's
    ethernet's MAC [can find this usually with winipcfg.exe under windows or
    ipconfig.exe/all at the DOS prompt]. Should probably have this written down
    (if you need it) before logging onto router website.

    Make sure NAT is enabled.

    Finally, I shut down my computer and unplug both modem and router. Replug
    modem after 30 seconds and then after all lights in 'ready' mode, I replug
    the router. Then I reboot desktop.

    This gives me internet access to all computers tied into the router. But
    unfortunately, I lose my LAN [most of it anyway]. Sometimes I can share
    shared docs to second computer is all.

    HOpe this helps. I'm reading for help on this threat myself you know.
    tooly, Feb 25, 2004
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