DABS PCI Conexant ADSL modem not showing up

Discussion in 'Broadband' started by Chris, Dec 16, 2004.

  1. Chris

    Chris Guest

    I've just replaced my hard drive, in the processing upgrading from Win
    98 to XP.

    Under the old system, I've been happily using a DABS PCI Conexant ADSL
    modem. Prior to the switchover, I'd taken the precaution of
    downloading the latest XP driver (from themad-house.co.uk) ready to
    install on the new system.

    However XP hasn't demanded drivers for the modem, and I'm not familiar
    enough with the system to force it. I've tried removing the card and
    reinstalling, but it doesn't seem to make any difference.

    Could anyone advise as to what I should do next?

    Many thanks.
    Chris, Dec 16, 2004
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  2. Chris

    Colin Wilson Guest

    Could anyone advise as to what I should do next?

    Does it show up in the hardware profile ?

    Right click on "My Computer" and select properties, click the hardware
    tab, then device manager - it`ll probably be under a networking or modem
    section if at all
    Colin Wilson, Dec 16, 2004
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  3. Chris

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    XP has probably recognised it and assigned a Microsoft-provided driver to

    Can you see the modem in Device Manager? [Start/Settings/Control
    Panel/System/Hardware/Device Manager]

    If so, it may work as it is. If it's there but doesn't work, go for Update
    Driver, and point it at the one you've downloaded.
    Tiscali Tim, Dec 16, 2004
  4. The 98 drivers are the same was the XP drivers.

    Like people say, have a look in Device Mangler (sic) and if you can't
    see it, remove it and put it in a different PCI slot, this should make
    Windows recgnise it and ask for drivers.
    I don't see why you can't see it, sure it's not calling itself "Unknown
    Device" or something (I have one of these in my Device Mangler and I
    can't figure out what it might be!!).

    BTW, The latest Windows drivers I could find for this card when I was
    using it under Windows are here:

    Hope this helps,

    =?ISO-8859-1?Q?Anton_G=FFsen?=, Dec 16, 2004
  5. Chris

    Lurch Guest

    The OP never actually said they can't see it, just that it never asked
    for drivers. As I read it XP has installed the modem automatically and
    all is working.
    I think the question should be how do I set up my modem in XP.
    Lurch, Dec 16, 2004
  6. The way I read it is that it was installed but not functioning, thus
    he had to uninstall and reinstall it. If he couldn't see it he
    couldn't uninstall it, and if XP had installed it and was working,
    this thread wouldn't exist :)
    Richard Sobey, Dec 16, 2004
  7. Precisely, and the way to configure these modems in XP is the same as in
    98, and I should know, I've got one.
    =?ISO-8859-1?Q?Anton_G=FFsen?=, Dec 16, 2004
  8. Chris

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    An alternative is that it *was* installed, but he didn't realise it because
    XP had not asked him for a driver. I took the reference to uninstalling to
    mean that he physically removed and replaced the card, rather than doing
    anything in Device Manager.
    Tiscali Tim, Dec 16, 2004
  9. Ditto. However, I don't see how XP could have installed drivers for it,
    because there are no drivers for those modems on the XP CD, it prompts
    the user to search for drivers in the usual manner.

    =?ISO-8859-1?Q?Anton_G=FFsen?=, Dec 16, 2004
  10. Chris

    Itschris Guest


    I'm the original poster with the problem with the DABS PCI modem.

    I've now found the device in the hardware manager (it strangely is
    described as a 'PCI ATM controller').

    I've installed my new driver (replacing the driver already in place),
    but don't have a clue where to go next. When I went through this a
    couple of years ago, a program called AccessRunner appeared, and with a
    few tweaks the whole thing worked. However this time, nothing.

    So I suppose I'm not asking the right question - what I really want to
    know is how reconnect to Pipex under XP. Where is Access Runner, or is
    there a different way of doing this under the new operating system.

    Many thanks for you musings.

    Itschris, Dec 16, 2004
  11. Chris

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    I have a similar card - which I've only ever used with W98, and don't use at
    all now because I've got an ADSL wireless router.

    I've just re-read the installation manual which doesn't explicitly cover XP,
    but does cover just about every other flavour of Windows. In each case,
    having installed the driver, you should find an Access Runner Control Panel
    icon on the desktop - which you double click and then press Alt/P to
    configure it.

    If there is no such icon, make sure that you've installed the correct
    driver. It needs to be the driver for the Conexant AccessRunner PCI ADSL WAN
    Adapter. [There is probably also a driver for a . . . LAN Adapter - which
    *isn't* the one you need.]

    ISTR that it took me several attempts to get it working on my system!

    STOP PRESS: I've just found a new version of the manual on CD in .pdf format
    which *does* cover XP. If you like, I could email you a copy. Is your email
    address valid apart from removing the obvious bits?
    Tiscali Tim, Dec 16, 2004
  12. The "WAN" driver is for PPPoA, the "LAN" driver is for PPPoE.
    I thought originally thought that mine was buggered or my line hadn't
    been activated before I had the patience to wait for the line to sync!
    I don't know why the OP would need it, the Alt+P menu gives you access
    to all the options you'll ever need (and of course, more).

    =?ISO-8859-1?Q?Anton_G=FFsen?=, Dec 16, 2004
  13. Chris

    Itschris Guest

    It is, and a copy of the manual would be great, thanks.

    However I'm still concerned. As far as I know, I did install the driver
    that you details.

    In my experience these things can go wrong, and I suppose my next step
    is to fool around installing and uninstalling various drivers. Still, I
    still wonder if I'm missing a trick somewhere. Can/should AccessRunner
    be installed separately, perhaps?

    Kind regards.
    Itschris, Dec 16, 2004
  14. Chris

    Itschris Guest

    Well, i've done that - tried uninstalling the driver, and indeed on
    turning the machine on and off it automatically detected that I lacked a
    driver and went through the usual installation process. Did this a
    couple of times with a couple of different drivers (from the Net, and
    off my original CD). As before, all seemed to go ok, but still no sign
    of Access Runner)

    On further examination of the system, there does seem to be one small
    thing that's a bit odd. When I go into Control Panel and System, I find
    the modem listed as Conexant Access Runner PCI ADSL interface device

    Further more, it's under 'System Devices' rather than modems. (This is
    different to what I said in an earlier posting - think I got me two
    operating systems confused!).

    So, is this perhaps the source of the problem? That the computer doesn't
    recognise it as a modem?

    If not, I'm afraid I'm completely stumped!

    Kind regards....
    Itschris, Dec 16, 2004
  15. Chris

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    A copy is on its way.
    My understanding is that, when the driver is correctly installed, the
    AccessRunner Control Panel appears automatically. I don't think there's a
    separate application you can install.
    Tiscali Tim, Dec 16, 2004
  16. Chris

    Tiscali Tim Guest

    In an earlier contribution to this discussion,
    One more thing you can try. Rather than removing the driver, click the
    Advanced button and remove the device (not physically, you understand - just
    tell the OS it doesn't exist). THEN go to Install New Hardware, and tell it
    precisely what it is, rather than letting the system look for it.
    Tiscali Tim, Dec 16, 2004
  17. If the drivers installed OK then you should have a Conexant AccessRunner
    PCI entry in your Control Panel.
    I found that it installed 2 or 3 different things in Device Mangler, an
    "arbitration device", etc.
    If installation is successful you'll find an entry under "Network
    It doesn't have to be recognised as a modem, it actually recognises it
    as an ISDN device believe it or not. You should also have a new dial-up
    entry under "Network Connections" called AccessRunner PCI. You need to
    go into the properties of this to put in your user name and password to
    log onto your ISP.
    Note that this is NOT where you configure your VCI and VPI (38 and 0
    respectively), you put those in in the Control Panel entry, by pressing
    Alt+P (as mentioned before). You also need to change the modulation to
    ANSI[something] (I can't remember what the [something] is off-hand, a
    load of numbers). Have a look in the settings until you find it.
    Not trying to patronise, but it's a piece of piss when you figure it
    out. Soon you'll be amazed at the fact that you couldn't get it working.
    You need to keep pointing Windows at wherever you have the drivers,
    until all yellow "?"s in Device Mangler are accounted for.
    What have you got to at the moment? This would enable me/us to help you

    =?ISO-8859-1?Q?Anton_G=FFsen?=, Dec 17, 2004
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