Connection puzzle

Discussion in 'Broadband' started by Tim Downie, Mar 7, 2006.

  1. Tim Downie

    Tim Downie Guest

    I've a friend who's got an odd problem.

    She's lost her broadband access (through a D-link router/modem) on her PC
    which is connected via a standard cat5 cable, but still has access via her
    laptop (connected wirelessly).

    Her connection was lost "mid-surf", i.e., not after making any changes to
    her PC settings.

    Anyone had anything similar? I've suggested trying a different cable but
    I'd like to know if there's anything else obvious she should try.

    Tim Downie, Mar 7, 2006
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  2. In an earlier contribution to this discussion,
    What happens when she re-boots the PC - is it ok again?

    My hunch is that it could be a DHCP lease issue - in which case there are
    other ways to resolve it, but re-booting should work.
    Please reply to newsgroup.
    Reply address IS valid, but is disposable in the event of excessive
    Roger Mills \(aka Tiscali Tim\), Mar 7, 2006
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  3. Tim Downie

    Adrian Guest

    Also try rebooting the router by disconnecting its power for a few seconds.
    Adrian, Mar 7, 2006
  4. Tim Downie

    Phil Chung Guest

    Can she access the router's config pages with the cabled machine? Does
    it show Internet is disconnected? If wireless machine is still able to
    get online, is there a possibility that it's picked up an unsecure
    network from a neighbour?
    Phil Chung, Mar 7, 2006
  5. Tim Downie

    Tim Downie Guest

    Nah. First thing I suggested. No joy. Rebooted the router too with
    similar lack of success.

    Tim Downie, Mar 7, 2006
  6. Tim Downie

    Tim Downie Guest

    I must admit I didn't ask her to try because of the laptop internet access
    Now that's an interesting thought. She lives in a tenement block so it's
    entirely possible.

    I'll look into it.


    Tim Downie, Mar 7, 2006
  7. Tim Downie

    barry Guest

    has she been visiting naughty sites? some of which download programs
    that alter your connection to run through some 0900 modem number. Though
    I've no idea what would happen if you didnt have a modem...
    barry, Mar 7, 2006
  8. Tim Downie

    kráftéé Guest

    It can corrupt the browser so it changes what you type in the address
    box, have known one case where it did effectively block internet
    access as everytime that mahine tried to access the internet if
    brought up the premium rate dialler & so effectively blocking all
    chance off going on the web..
    kráftéé, Mar 8, 2006
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