Clearing ADSL from line before signing up to new ISP - When?

Discussion in 'Broadband' started by Duncan Masterman, May 23, 2005.

  1. How can I tell when my ISP (Tiscali - so known for being difficult to get
    away from!) has released my line before I am able to sign up with a new ISP.
    They have said upto 15 days from cancellation.

    I did have a link
    https://www.cs-server1.bt.com/hhway-cls/com.bt.icm.opt.OptSummary?CUSNUM=&TELNUM=
    to use which would show the BT work order but that no longer seems to work
    (I have removed my customer number & telephone number from this link before
    pasting it on the newsgroup)
     
    Duncan Masterman, May 23, 2005
    #1
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  2. Duncan Masterman

    Clueless2 Guest

    Why do you want to cancel when you can migrate to another ISP with no loss
    of service and saving on setup costs?
     
    Clueless2, May 23, 2005
    #2
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  3. Duncan Masterman

    Peter M Guest

    If you have a router, it will lose sync. It'll usually show the up/down
    speeds, but obviously there won't be any PPP connection (unless Tiscali
    forget to kill your account).
    Tiscali appear to be incapable of knowing about how to get a MAC for their
    {soon to be ex-} customers and without a MAC, you cannot migrate. Also, a
    problem (hopefully solved in the current BT trial, if one chooses from the
    ISPs which are on that trial :) currently exists if trying to migrate off
    a DataStream service (Tiscali is one of the few ISPs which uses it instead
    of IPstream, which the majority of ISPs are using). Peter M.
     
    Peter M, May 23, 2005
    #3
  4. : Why do you want to cancel when you can migrate to another ISP with no loss
    : of service and saving on setup costs?

    Not from Tiscali he cannot! They do not support MAC code migrations!
     
    Brian McIlwrath, May 24, 2005
    #4
  5. number checker at www.bt.com/broadband will stop saying things about
    ISDN/ADSL in last paragraph of its output ?

    Phil
     
    Phil Thompson, May 24, 2005
    #5
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