Ceasing VDSL and providing ADSL instead - what's involved by BT?

Discussion in 'Broadband' started by NY, Jun 30, 2014.

  1. NY

    Graham. Guest

    Please don't call it "The Infinity Service".
    There's a good lad.
     
    Graham., Jul 1, 2014
    #21
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  2. VDSL2 would be crippled by having the huge long cable back to the
    exchange connected to the line. It needs a short near perfectly
    terminated line to work properly.

    The most likely way this happens (well the only way I can imagine it
    happening) is that a filter that blocks all DSL frequencies is placed on
    the line from the exchange somewhere in or near the FTTC cabinet.
     
    Brian Gregory, Jul 1, 2014
    #22
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  3. NY

    Mark Guest

    Is the faceplate just a filtered/non-filtered pair of sockets?
    When I had FTTC installed the master socket had two extra parts added:
    a new faceplate and a piece that fitted between the socket and the
    faceplate.
     
    Mark, Jul 2, 2014
    #23
  4. NY

    Mark Guest

    I bet. I doubt there are many conversions *from* FTTC *to* ADSL.
     
    Mark, Jul 2, 2014
    #24
  5. Not unless an FTTC user moves house and the new owner doesn't want it.
    Why should this not happen? Some people want things, some don't.

    Rod.
     
    Roderick Stewart, Jul 2, 2014
    #25
  6. NY

    NY Guest

    I think in this case the new owners simply asked the old owners to cease
    their broadband and asked BT Internet to provide them with broadband,
    arranged in advance of the move to come into effect on the moving day. It
    was only from a throwaway comment by the old owners that the new ones
    learned that the old connection had been "fibre broadband". This didn't
    particularly concern the new owners because they wanted normal broadband
    because it was cheaper than "fibre broadband".
     
    NY, Jul 2, 2014
    #26
  7. NY

    Mark Guest

    I am making generalisations here. The 'average' person seems happy
    with ADSL unless it is very slow and/or unreliable. The would
    generally the same for a particular property. Therefore the
    likelyhood is that if one person chooses FTTC then the next resident
    would also do so. YMMV.
     
    Mark, Jul 2, 2014
    #27
  8. You're right; it really is a generalisation. You can't assume that
    someone moving to a new house will want FTTC just because the gubbins
    is already there. They may have been quite happy using ADSL at their
    previous house and not consider it worth the extra expense.

    On one occasion when the house next door to mine changed hands, in the
    course of renovation the new owner ripped out the previous owner's
    wiring because he didn't even want a landline at all.

    There ought to be a simple way to provide a customer with what they
    want that doesn't depend on what the previous customer wanted.

    Rod.
     
    Roderick Stewart, Jul 2, 2014
    #28
  9. NY

    Mark Guest

    My original point is that OR probably won't get many requests to swap
    from FTTC to ADSL; therefore it is not so suprising that they cock it
    up.
    +1
     
    Mark, Jul 2, 2014
    #29
  10. NY

    NY Guest

    That's why I mentioned it to the BT Internet support guy, though I bet he
    didn't note down that piece of information: I often get the feeling that
    Indian support engineers don't register all the technical information I
    carefully give them when I brief them of what symptoms I'm seeing and what
    I've already tried.

    I told the customer to make sure when the Openreach engineer arrives that he
    is told of the VDSL past history.

    As a matter of interest, what sort of faults can and can't be detected when
    an ISP runs a remote test on the line? All their info and test results
    showed them that the line was activated and working. Should their tests have
    been able to pick up that the line was still connected to VDSL equipment
    instead of being moved to ADSL, and should they be able to see work order
    requests and completion reports from Openreach? Or is that too much
    joined-up thinking for the leading telecoms company in the UK?
     
    NY, Jul 2, 2014
    #30
  11. if they can watvch I[layer thats berelly good enough for low users.

    Id die for a 1Mbps upload tho

    The would
    Indeed.


    --
    Ineptocracy

    (in-ep-toc’-ra-cy) – a system of government where the least capable to
    lead are elected by the least capable of producing, and where the
    members of society least likely to sustain themselves or succeed, are
    rewarded with goods and services paid for by the confiscated wealth of a
    diminishing number of producers.
     
    The Natural Philosopher, Jul 2, 2014
    #31
  12. NY

    Kraftee Guest

    You're of course right...

    They're all ceases. That's right jobs are issued to remove the FTTP
    jumpers, when the work load is supposedly light.
     
    Kraftee, Jul 2, 2014
    #32
  13. Yes, that. Back box, original NTE5 master socket back plate, VDSL
    iterstitial plate with phone and xDSL RJ11 connector, then the original
    faceplate from the NTE5.

    It's a clever arrangement but does stick out from the wall.
     
    Mike Tomlinson, Jul 4, 2014
    #33
  14. NY

    NY Guest

    I've just heard from the client, following the BT Openreach visit to
    diagnose the fault.

    It seems that "broadband was not enabled on my line at the exchange"
    (client's words, based on what the engineer told her). This could cover a
    multitude of errors, ranging from complete failure to activate ADSL, through
    to failure to move the line from VDSL equipment to ADSL equipment.
     
    NY, Jul 7, 2014
    #34
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