Can't use Remote Destop from outside my wireless network

I have a Netgear MR814 router. I am trying to be able to access my home
network while away from the house.

I am able to access any other computer on the network with XP Remote Desktop
from within the network.
I am not able to get access from outside the network. I don't think it is a
firewall issue. All PCs firewalls are set to allow Remote Desktop.
The laptop I am trying to use on the outside is XP home. All others are XP
Pro

I have enabled port forwarding on the router and made sure I was using the
latest IP address assigned to me by Verizon.

S

 

Maybe, your remote location like your job or whereever has a FW and is not
going to allow you to make that connection.

Duane

 

How can you be sure that you're using the latest IP address if it's
dynamic and could change at any time? I use a dynamic DNS service
(www.dyndns.org) for that.

What exactly happens (or doesn't happen) when you try to access your
computer from outside? If there's an error message, what does it say?

Can you ping your router from outside?

What IP address is the router forwarding port 3389 to? If your
computer gets a dynamic IP address from the router, it could change.
I assign a static IP address to my computer.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

 

How can you be sure that you're using the latest IP address if it's
dynamic and could change at any time? Verizon only changes it every few
months.

What exactly happens (or doesn't happen) when you try to access your
computer from outside? If there's an error message, what does it say?

"The client could not connect to the remote computer.



Remote connections might not be enabled or the computer might be too busy to
accept new connections.

It is also possible that network problems are preventing your connection.



Please try connection again later. If the problem continues to occur,
contact your administrator."

Can you ping your router from outside? Yes.

What IP address is the router forwarding port 3389 to? If your
computer gets a dynamic IP address from the router, it could change.
I assign a static IP address to my computer. A static IP address is in
place for each computer.

 

dynamic and could change at any time?

Verizon only changes it every few months.[/QUOTE]

I wouldn't rely on that. My IP address usually stays the same for
months, but I've seen it change in a few days, too. I recommend
getting a dynamic DNS service.

Thanks for giving the full text. Unfortunately, that's a generic
error message that doesn't help to find the problem.

Good.

I'd try connecting the computer directly to your broadband modem,
leaving the router out of the circuit. If remote access works with
the computer's firewall turned on and configured to allow RDP
connections, then something's wrong with the router setup.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com