Cannot send e-mail or login to certain sites

Discussion in 'Broadband Hardware' started by Kevin, Sep 14, 2004.

  1. Kevin

    Kevin Guest

    Good day,

    I've just installed a US Robotics wireless router to be
    used with my MS Wireless Notebook Adapter MN-720. I am
    running Windows XP Pro which has not been upgraded to SP2

    When I'm plugged into the network via a cable everything
    works fine however when I disconnect the cable and attach
    to my wireless router I can no longer send e-mails within
    Outlook, I get a TCP/IP error stating that the SMTP
    server has unexpectedly terminated the connection. I
    can, however receive messages.

    In addition, I cannot login to Hotmail and other similar
    sites, when I try I get a "server not found" error. Also
    when I tried to post a message here I got that same error.

    I've already contacted US Robotics and they have
    escalated the call and they suggested that I check with
    Microsoft. I thought that I would also post a message
    here to see if anyone has encountered these problems

    Thank you for any help.

    Kevin, Sep 14, 2004
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  2. Kevin

    joker Guest

    While connected via wireless do the following & post the results.

    1) Go to start | run | type in "command" (without the quotes) | click on
    OK. (No results from this operation other then the black Windows opening

    2) Type in "ping" (without the quotes) & press enter

    3) Type in "ping" (without the quotes) & press enter

    4) Type in "ping" (without the quotes) & press enter (this

    5) Type in "ping" (without the quotes) & press enter (this
    joker, Sep 15, 2004
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  3. Kevin

    Kevin Guest

    Thank you for getting back to me,

    I performed the pings, here are the results;

    "ping" returned
    "ping" returned
    "ping" returned
    "ping" returned

    Hope you can help me.
    Kevin, Sep 22, 2004
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