BE latency issue

Discussion in 'Broadband' started by Graham., Jan 28, 2010.

  1. Graham.

    Graham. Guest

    Certainly having a detrimental effect on my connection.
    http://ssv.netfirms.com/be.jpg
    Look how the ping gradually rises from 1745 - 1815 (the white spaces have no significance)
     
    Graham., Jan 28, 2010
    #1
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  2. Graham.

    alexd Guest

    Meanwhile, at the uk.telecom.broadband Job Justification Hearings, Graham.
    chose the tried and tested strategy of:
    Smokeping graphs yesterday show exactly the same pattern as you saw on pings
    to internet hosts. Pings to Be's DNS and mail hosts show no such pattern, so
    I can only conclude Be were having internet connectivity issues.
     
    alexd, Jan 29, 2010
    #2
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  3. Graham.

    Graham. Guest

    Sorry I saw your post too late. Here is the f8lure graphic of the entire event

    http://ssv.netfirms.com/ping.jpg

    I have had f8lure pinging my router all week (for no real reason) I saw this
    interesting blip, and also by chance saw a post by an admin in uk.net.providers.aaisp.
    Not sure why A&A are concerned with BE issues, I suppose they provide IP telephony
    over other ISP connections.
    Anyway, I thought it might be useful to them to see my graph, and thought it might
    be of interest here.

    When I said the latency is having a detrimental effect in my connection, I just meant
    It stuck out like a sore thumb on the graphic. I didn't notice the increase to ~82ms with
    VoIP etc. I suppose many would consider that a good baseline figure.
     
    Graham., Jan 29, 2010
    #3
  4. Graham.

    John Weston Guest

    Not just IP telephony. A&A now provide the basic broadband connection
    using either BT wholesale or Be services. The Be traffic costs are
    lower than those over BT services, but the installation charge is
    greater, AFAICR, since I don't have the necessary LLU options.
     
    John Weston, Jan 30, 2010
    #4
  5. Graham.

    Graham. Guest

    Thanks for that, I had no idea.
     
    Graham., Jan 30, 2010
    #5
  6. BE lost some of their backhaul links, therefore capacity was reduced causing
    increased latency
    Don't know the cause, but likely an issue with a 3rd party supplier

    As already stated, A&A provide a BE wholesale service - started some time
    last year. A bit pricey though compared to BE and very pricey compared to
    O2, however it's aimed I believe more at business customers.

    Nicola
     
    Nicola Redwood, Jan 30, 2010
    #6
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