Any thoughts on V21?

Discussion in 'Broadband' started by Ian Pollard, Feb 18, 2006.

  1. Ian Pollard

    Ian Pollard Guest

    A friend of mine is looking for a reasonably priced broadband
    service. She has simple requirements and just needs e-mail and some
    browsing at present. This one looks OK to me but I would like the
    opinions of others before I recommend one for her to use. Your input

    Ian Pollard, Feb 18, 2006
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  2. Ian Pollard

    Peter M Guest

    a) check for comments on

    b) check if they still have an 'exit fee' of 30 quid, unlike
    every (?) other ISP in the UK, which can mean that a switch
    to another ISP would cost up to 45 quid, after their minimum
    term has ended... (Some ISPs charge a fee of up to about 15
    quid to cover what BT charges them for the migration). PGM
    Peter M, Feb 18, 2006
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  3. Ian Pollard

    wmcn3096 Guest

    If he downloads something significant like a movie from a newsgroup, he may
    find his details mysteriously and apparently voluntarily find their way
    into the hands of the MPAA. I can't comment on whether it'll be an
    independent NSP or V21 who might supply them with the information, but my
    suspicions rest on the latter ...
    wmcn3096, Feb 18, 2006
  4. Ian Pollard

    Ian Pollard Guest

    Many thanks, the service is needed now also by my daughter and after a
    visit to it looks like it might be ukonline's cheapest
    option. She is a student and I cannot afford to be paying out too much

    Ian Pollard, Feb 18, 2006
  5. Ian Pollard

    Mel Guest

    I would avoid V21, £30 outbound migration fee and a minimum one year contract
    just for starters.

    Take a look at the complaints forum and the V21 forum over at
    you should find plenty of good reason to avoid them, you may also want
    to consider avoiding the dozens of V21 resellers too.
    Mel, Feb 18, 2006
  6. Ian Pollard

    Ian Pollard Guest

    I think V21 is a non starter now. My daughter really doesn't want a
    twelve month contract as, being mobile, wants the option of moving on
    before the year is up.

    Ian Pollard, Feb 19, 2006
  7. Ian Pollard

    Peter M Guest

    That cuts down the options a lot, if funds are tight, because there'll
    be a 40 +VAT activation fee to find. I think UK Online would also be
    less of an option (their 9.99 service depends on LLU being available
    and that is currently available at a relatively small number of the
    BT exchanges across the UK, and they probably have 12 month min).
    Peter M, Feb 19, 2006
  8. Ian Pollard

    _ Guest

    1 year contact ? Fast4 (use to be tied in with v21 as a virtual ISP) do some
    good deals for BB with 1 month contract, cheapest is £9.98 for 15hrs a
    _, Feb 19, 2006
  9. Ian Pollard

    Peter M Guest

    Given there are other services at up to 8 Mbps for 12.99/month
    (but with 500 MB limit), I can see few with time limits being
    very popular. I know a few exist, but can see limited point.

    At least with low quota services (500 MB to 1 GB) people can
    check for e-mail and use the web and browse, without looking
    at the clock, but if you are limited to 15 hours, you may as
    well use some dial-up service... Claranet have some evening
    account (around 350 hours a month) for 9.99/month ! Peter.
    Peter M, Feb 19, 2006
  10. Ian Pollard

    Ian Pollard Guest

    Many thanks, I have passed on all of the recommendations with links.

    Ian Pollard, Feb 19, 2006
  11. Ian Pollard

    Peter M Guest

    would 15 hours a month be of use ? students just 'chatting' using some
    'instant messenger' software could possibly use 15 hours in 3 days...

    Some chats I've had with friends in the USA have been 'left running' for
    a couple of days, with a note added now and then as we do other things
    (eating, sleeping, etc!) and come back later on. Peter.
    Peter M, Feb 20, 2006
  12. Ian Pollard

    Mel Guest

    As far as I know Fast4 still is the same company as V21, it will have
    similar Terms to v21 and be a minimum 12 month contract.

    If you require the cheapest possible provider take a look at
    the however this is also a minimum
    12 month contract, it is payable in advance and has a £69 fee
    to transfer to a new address.

    There's also who have a one month contract option
    for £10 per month for 512Kbps unlimited, however they are currently
    having some serious problems. See :-

    The only service I'm aware of that offers free reconnection if you move
    is Zen; limited to one move per 6 months, however they are
    reassuringly expensive.

    I'd recommend checking out the suppliers you are considering at and
    Mel, Feb 20, 2006
  13. Ian Pollard

    Peter M Guest

    Plus.Net has a small (< 7.50) admin charge. Their scheme is one
    based on "you stay, we pay" where they will cover the cost of an
    activation if one stays for 5 years (yes, a long time, I know!),
    but the fees are on a sliding scale, where for each year there's
    a 20% reduction in the amount payable by someone leaving them.

    They did announce the option for people moving home sometime last
    summer, but ADSLguide perhaps didn't include it because they are
    (rightly) critical of their description of 'free' connection if
    it is not 'free' but 'free with a lengthy contract'. Numerous
    customers complained that the word 'free' on the website will
    perhaps be classed as misleading, while others defended it,
    on the grounds that anyone signing for any service must take
    care and should read all the information, in a classic 'buyer
    beware' view. I still feel it was somewhat misleading, but the
    situation is really one for a potential customer to weigh up,
    and the saying "if it looks too good to be true, it probably is"
    really does apply. Having said that, I've yet to see many other
    ISPs offering such competitive prices, perhaps because many will
    be spending hundreds of thousands a year on advertising. Peter.
    Peter M, Feb 21, 2006
  14. Ian Pollard

    Mel Guest

    I've just seen mentioned on the adslguide forum that Freedom2surf
    now offer free activation on their "connect home" and "connect plus"
    products, providing you retain the service for a minimum of 3 month .

    "Connect Home £19.99 Free* up to 8Mbit 10GB
    Connect Plus £24.99 Free* up to 8Mbit Uncapped
    *Activation price waived subject to the service being retained against
    the same uninterrupted and unchanged BT Line Rental Contract for a
    minimum of 3 months otherwise standard activation fee of £49.99 is due."
    Mel, Feb 22, 2006
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