Any PlusNet guys not on the slow pipe?

Discussion in 'Broadband' started by Alan Coe, Nov 30, 2004.

  1. Alan Coe

    Alan Coe Guest

    I'd be interested to hear how much faster your accounts are now,
    since the pipe of doom has been introduced. Is there a noticeable
    difference?

    Personally, I'd be surprised if there was, and imagine this whole
    fiasco is about nothing more than finance. ie if it costs us X amount
    of pounds for each gig of bandwidth we buy, and we charge customers Y
    pounds per month, then let's get rid of all the customers where:

    Y < ( amount downloaded * X ) on a regular basis....
     
    Alan Coe, Nov 30, 2004
    #1
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  2. Alan Coe

    mj Guest

    no difference here on 1mb
     
    mj, Nov 30, 2004
    #2
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  3. Alan Coe

    Ade65 Guest

    My speeds are up and down as always.
    I never seem to be able to get a "good" connection and keep it with PlusNet.
    They seem to blame it on everything and everyone else.

    I have however recorded my fastest speed ever on the PlusNet speed test
    today.
    I managed to get 1918.2kbps at lunch time.
    On the flip side though, its now only showing 1441.7kbps.
    So I am still seeing my usual differences of ~500kbps over the space of a
    few hours.
    This was, amongst other things put down to the heavy users.
    Looks like they were wrong on that one.
     
    Ade65, Nov 30, 2004
    #3
  4. From a post by PlusNet today at ADSLGuide, Regarding those placed on
    the BBP:

    "Their level of usage was inordinately high, resulting in an impact on
    the quality of service for all. This 0.3% of customers were using
    approximately 10% of the available platform. This equated to data
    transfer levels that were consistently between 140GB per month and
    600GB per month."

    Do people really see this kind of use sustainable for *any* ISP that
    wants to stay in business without charging £100/Month?

    Krishna Murphy.
     
    Krishna Murphy, Nov 30, 2004
    #4
  5. Alan Coe

    Cheddar Guest

    Fair enough but at least make sure your customers are aware of what they can
    and can't do. Just quoting 'acceptable usage' doesn't mean anything.
     
    Cheddar, Nov 30, 2004
    #5
  6. Alan Coe

    Tx2 Guest

    Yes, some do. They also dream of pink elephants and candy floss clouds.
     
    Tx2, Nov 30, 2004
    #6
  7. Alan Coe

    Kris Guest

    :
    Haven't noticed any difference on 1 Mb but there has been a general slow
    down during peak times over the last few weeks.

    ... and why is Plusnet's speed test result consistently faster than the ADSL
    guides'?
    ( my best on PN's is 955 but on ADSL Guide never been over 930 )

    Am I right in assuming that the 140 Gig + / month boys never got a warning
    from
    Plusnet prior to the imposed exile on the 'pipe of doom' .?
    If this is the case, that's very unprofessional conduct on behalf of
    Plusnet,
    especially as they, like myself , weren't aware of any download limit on the
    Premier package.


    Chris
     
    Kris, Nov 30, 2004
    #7
  8. Alan Coe

    Tx2 Guest

    [...]
    FFS, there is *no* download limit !!!
     
    Tx2, Nov 30, 2004
    #8
  9. Alan Coe

    cw Guest

    Because ADSL guide goes over the Internet whilst the PN one doesn't. The
    only factors in the PN test are PN's and BT's network whilst there is more
    to get in the way for ADSL guide's.
    There was a 14 day warning email though I believe the changes were
    implemented in 11 days. There was some allowance for reduced usage that
    would let those users not be moved but how it was worked out and how many
    people were allowed to stay is something I do not know.
     
    cw, Nov 30, 2004
    #9
  10. Alan Coe

    Dave Guest

    Yes, some do. They also dream of pink elephants and candy floss clouds.

    Yikes they dream about the planet you are from... That is scary!
     
    Dave, Nov 30, 2004
    #10
  11. Alan Coe

    Tx2 Guest

    I wouldn't be at all surprised if you truly thought it existed.
    Now back in the killfile with you.

    *plonk*
     
    Tx2, Nov 30, 2004
    #11
  12. Alan Coe

    Cheddar Guest

    20 users were allowed to stay on the pipe.

    This is a MAJOR cause of annoyance for the people left. Not only has the
    performance dropped for our connections (220KB/s to 12KB/s), but Plusnet
    still wont say what usage drop they deemed to be good enough not to be moved
    over to the pipe of doom. I dropped my usage by 75% and still got moved,
    this left me downloading around 1.5GB - 2.5GB a day.

    To be honest I am past caring, i've already started the migration process.
    I'm just annoyed I have to put up with and still pay for a 2mbit connection
    that is currently performing to ISDN standard.
     
    Cheddar, Nov 30, 2004
    #12
  13. Alan Coe

    Dave Guest

    I wouldn't be at all surprised if you were the only inhabitant
    Poor Tx2, just can't take what he deals
    Oh im soooo offended
     
    Dave, Nov 30, 2004
    #13
  14. Alan Coe

    Dave Guest

    No it is just a limited service.......FULL STOP
     
    Dave, Nov 30, 2004
    #14
  15. Alan Coe

    Dan Guest

    Who are you migrating to?

    When plusnet announced their 2mb home product for £40 a month i was
    seriously considering migrating my 1mb connection to plusnet then upgrading.
    I'm glad I didn't now as I'm expecting to be upgraded to 2mb on pipex any
    time now. However my usage currently never tops 90gb/s a month (combined
    down and up) so I don't know if i would of been moved to the "pipe of doom".


    Dan
     
    Dan, Nov 30, 2004
    #15
  16. Alan Coe

    Ian McMillan Guest

    In all honesty, I never noticed any problems in the first place. Consistent
    220-240k/second downloads since I joined 3 months ago.
     
    Ian McMillan, Nov 30, 2004
    #16
  17. That's how UK businesses have worked since the dark ages, some people use
    lots of one service, some people use their full entitlement. If the
    entitlement is unlimited downloading, etc, then they should be entitled to
    do that. If you stay with a company (especially with ADSL, where you've got
    a tonne of providers to choose from) and they don't honour this, then leave
    them. They don't need your service, and you most certainly don't need
    theirs when there's other companies about who want your business.
     
    =?UTF-8?B?RMOm?=, Dec 1, 2004
    #17
  18. Yeah, it's generally thought Tx2=wank, but some folk just don't realise what
    they are... ach well
     
    =?UTF-8?B?RMOm?=, Dec 1, 2004
    #18
  19. Alan Coe

    Dave J Guest

    Yes, because under normal conditions the other 90% of the 'platform'
    is sufficient for the users that only want to check their email and
    read a few web pages.

    The two normally balance each other out, until someone has the bright
    idea of putting all the high users together onto one pipe.
     
    Dave J, Dec 1, 2004
    #19
  20. Alan Coe

    Dave Guest

    Snip.....
    Oh someone else noticed ;D
     
    Dave, Dec 1, 2004
    #20
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