Any Ideas Please help

Discussion in 'Broadband Hardware' started by Brian, Jan 24, 2009.

  1. Brian

    Brian Guest

    This is what I'm getting when I go to problems & soultions and I get no help
    using that program he is a copy of what I'm seeing in details.

    (Windows was able to successfully install device driver software, but the
    driver software encountered a problem when it tried to run. The problem code
    is 10.

    Problem signature
    Problem Event Name: PnPDeviceProblemCode
    Architecture: x86
    Hardware Id: wanatw
    Setup class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
    PnP problem code: 0000000A
    Driver name: wanatw4.sys
    Driver version: 8.3.0.0
    Driver date: 11-29-2006
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033

    Files that help describe the problem
    DMIAA9E.tmp.log.xml
    LOGAB1C.tmp
    oem21.inf


    Any ideas how to fix it I keep getting this time and time again. Or how can
    I get rid of it. Thanks
     
    Brian, Jan 24, 2009
    #1
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  2. Brian

    Barb Bowman Guest

    this newsgroup supports the (now defunct) Microsoft branded
    networking hardware. the file "wanatw4.sys" is something you can
    find pages and pages about using Google to search for it. apparently
    some file from AOL. check with their tech support.

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com
     
    Barb Bowman, Jan 25, 2009
    #2
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  3. Brian

    Brian Guest

    What is the best way to get rid of it or delete it so it won't show up when I
    boot up cause I don't use aol no more after all there problems is not even on
    my machine at less I hope not
     
    Brian, Jan 25, 2009
    #3
  4. Brian

    Barb Bowman Guest

    this newsgroup supports the Microsoft branded networking hardware.
    if you can't uninstall it from programs, as I already suggested, you
    might want to try Google.

    --

    Barb Bowman
    MS-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
    http://digitalmediaphile.wordpress.com
     
    Barb Bowman, Jan 25, 2009
    #4
  5. Brian, Error code 10 means that a driver failed during startup. Usually that
    driver leaves a message in the System event log that will help you find out
    why. Have you checked the event log? Better yet, check in the device
    manager. Go into the control panel. Then click on the systems icon and then
    click device manager. You will see some yellow or red marks located next to
    the problem driver. Try un-installing the problem driver. Once you've
    verified exactly which one is causing the problem, then you can isolate it
    and find an updated driver that will work. Good luck!

    --
    Mike Moreland
    Integrated Secure
    http://integratedsecure.com/

    Did this answer the question? If so, please consider an answer credit.
     
    Mike Moreland, Jan 26, 2009
    #5
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