Zyxel 660HW-61 Internet over Wireless

Hi there

I have a ZyXel 660HW-61. I can get to the 660'HWs ADSL internet when my
laptop is connected to an RJ45 port on the 660HW, but can't get through
when connected by wireless to the 660HW. What am I doing wrong?

I can connect to the 660HW's Web based menu when connected via
wireless, and it's dishing out DHCP to my laptop, so the wireless is
working.

Laptop is XP SP2, Windows firewall is off, and I've disabled ZoneAlarm
for the time being.

IP of laptop wireless is 192.168.1.100 (DHCP via 660HW) Atheros AR5004X
IP of laptop copper is 192.168.1.102 (DHCP via 660HW) Realtek RTL8139

Default gateway for both interfaces is 192.168.1.1 - the 660HW's
address.
Subnet mask for both interfaces is 255.255.255.0 - same for the 660HW


ZyNOS Firmware is 3.40(PE.10) | 10/28/2005
DSL Firmware is TI AR7 04.02.01.00

Thanks...

On 6 Jun 2006 01:07:25 -0700, "skaffen" <(E-Mail Removed)> wrote:

>I have a ZyXel 660HW-61. I can get to the 660'HWs ADSL internet when my
>laptop is connected to an RJ45 port on the 660HW, but can't get through
>when connected by wireless to the 660HW. What am I doing wrong?
>
>I can connect to the 660HW's Web based menu when connected via
>wireless, and it's dishing out DHCP to my laptop, so the wireless is
>working.

Well, if you can get to the internal web server, then you should be
able to see the system status page. Does it show that your DSL ISP
has delivered a routeable IP address? If not, you might have some
type of authentication or authorization problem.

If it does show routeable IP's and a proper connection, it's time to
try using ping. The page will also show a default gateway for the
ISP. Try:
Start -> run -> cmd <enter>
ping gateway_ip_address
If that works, then try some IP address that's on the internet. If
that doesn't work, then your ISP has screwed up the routing.

If it does work, then try ping by name instead of IP address. If that
doesn't work, but it worked by IP address, then your DNS servers are
all wrong. I can't tell if it's the ISP that has delivered a bogus
DNS server, or you have misconfigured the DNS settings on your
computer.

Any, the basic idea is to ping devices by IP starting with your Zyxel
router, then the ISP gateway, and finally the internet to see where
the connection is failing.

Actually, I forgot a step. Is the "DSL" or "Sync" lite turned on? If
you have it plugged into the wrong phone line, miswired phone cable,
or the telco provisioned the wrong phone line (all too common), you
won't have a DSL carrier. The DSL status page will also show some DSL
line statistics.

>Laptop is XP SP2, Windows firewall is off, and I've disabled ZoneAlarm
>for the time being.
>
>IP of laptop wireless is 192.168.1.100 (DHCP via 660HW) Atheros AR5004X
>IP of laptop copper is 192.168.1.102 (DHCP via 660HW) Realtek RTL8139
>
>Default gateway for both interfaces is 192.168.1.1 - the 660HW's
>address.
>Subnet mask for both interfaces is 255.255.255.0 - same for the 660HW

Good info and it all sounds correct. However, your problem is on the
DSL (WAN) side of the puzzle. You should probably call your DSL ISP's
support people and ask them to run an ATM ping on your account to see
if their router and the telco DSLAM can actually "see" your Zyxel
router.

>ZyNOS Firmware is 3.40(PE.10) | 10/28/2005

That's the latest from the Zyxel web pile. Note that it has a known
problem with WPA that causes periodic disconnects. Search this
newsgroup for Zyxel 660HW for details.

>DSL Firmware is TI AR7 04.02.01.00

--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831-336-2558 (E-Mail Removed)
# http://802.11junk.com (E-Mail Removed)
# http://www.LearnByDestroying.com AE6KS

Hi Jeff

Firstly, thanks for your help!

I forgot to mention that internet access is fine over the copper, I can
surf away happily. I just can't access the internet when only connected
to the 660HW by wireless...
It's almost like the 660HW isn't allowing the ADSL WAN to talk to the
wireless LAN. I've checked the firewall settings on the 660HW, and it's
wide open both ways at the moment, I even tried turning off the
firewall functionality...


Jeff Liebermann wrote:
> On 6 Jun 2006 01:07:25 -0700, "skaffen" <(E-Mail Removed)> wrote:
>
> >I have a ZyXel 660HW-61. I can get to the 660'HWs ADSL internet when my
> >laptop is connected to an RJ45 port on the 660HW, but can't get through
> >when connected by wireless to the 660HW. What am I doing wrong?
> >
> >I can connect to the 660HW's Web based menu when connected via
> >wireless, and it's dishing out DHCP to my laptop, so the wireless is
> >working.
>
> Well, if you can get to the internal web server, then you should be
> able to see the system status page. Does it show that your DSL ISP
> has delivered a routeable IP address? If not, you might have some
> type of authentication or authorization problem.
>
> If it does show routeable IP's and a proper connection, it's time to
> try using ping. The page will also show a default gateway for the
> ISP. Try:
> Start -> run -> cmd <enter>
> ping gateway_ip_address
> If that works, then try some IP address that's on the internet. If
> that doesn't work, then your ISP has screwed up the routing.
>
> If it does work, then try ping by name instead of IP address. If that
> doesn't work, but it worked by IP address, then your DNS servers are
> all wrong. I can't tell if it's the ISP that has delivered a bogus
> DNS server, or you have misconfigured the DNS settings on your
> computer.
>
> Any, the basic idea is to ping devices by IP starting with your Zyxel
> router, then the ISP gateway, and finally the internet to see where
> the connection is failing.
>
> Actually, I forgot a step. Is the "DSL" or "Sync" lite turned on? If
> you have it plugged into the wrong phone line, miswired phone cable,
> or the telco provisioned the wrong phone line (all too common), you
> won't have a DSL carrier. The DSL status page will also show some DSL
> line statistics.
>
> >Laptop is XP SP2, Windows firewall is off, and I've disabled ZoneAlarm
> >for the time being.
> >
> >IP of laptop wireless is 192.168.1.100 (DHCP via 660HW) Atheros AR5004X
> >IP of laptop copper is 192.168.1.102 (DHCP via 660HW) Realtek RTL8139
> >
> >Default gateway for both interfaces is 192.168.1.1 - the 660HW's
> >address.
> >Subnet mask for both interfaces is 255.255.255.0 - same for the 660HW
>
> Good info and it all sounds correct. However, your problem is on the
> DSL (WAN) side of the puzzle. You should probably call your DSL ISP's
> support people and ask them to run an ATM ping on your account to see
> if their router and the telco DSLAM can actually "see" your Zyxel
> router.
>
> >ZyNOS Firmware is 3.40(PE.10) | 10/28/2005
>
> That's the latest from the Zyxel web pile. Note that it has a known
> problem with WPA that causes periodic disconnects. Search this
> newsgroup for Zyxel 660HW for details.
>
> >DSL Firmware is TI AR7 04.02.01.00
>
> --
> # Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
> # 831-336-2558 (E-Mail Removed)
> # http://802.11junk.com (E-Mail Removed)
> # http://www.LearnByDestroying.com AE6KS

On 6 Jun 2006 18:47:51 -0700, "skaffen" <(E-Mail Removed)> wrote:

>I forgot to mention that internet access is fine over the copper, I can
>surf away happily. I just can't access the internet when only connected
>to the 660HW by wireless...

That's weird. Yet you say you can connect to the 660HW's internal web
server without difficulties.

>It's almost like the 660HW isn't allowing the ADSL WAN to talk to the
>wireless LAN.

Well, check if you have MAC address or IP address filtering (permit or
block) enabled and turn them both off. I think the Zyxel 660HW has a
feature where you can select which IP's or MAC's are allowed to
connect to the internet. That feature doesn't affect connecting to
the internal web server or other clients. This seems to match the
symptoms.

If that's not it, scribble down the important DSL settings, reset the
entire router back to defaults, and start over. It's really easy to
screw up some obscure setting, and never be able to find it again.

>> >I can connect to the 660HW's Web based menu when connected via
>> >wireless, and it's dishing out DHCP to my laptop, so the wireless is
>> >working.
--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831-336-2558 (E-Mail Removed)
# http://802.11junk.com (E-Mail Removed)
# http://www.LearnByDestroying.com AE6KS

Got it, I had NAT set to SUA and had opened all ports for the IP of the
copper interface. I changed the NAT to open for the wireless interface
what do know... Boy, do I feel stupid :-) Thanks for pushing me up the
learning curve, Jeff.

and the IP of the
Jeff Liebermann wrote:
> On 6 Jun 2006 18:47:51 -0700, "skaffen" <(E-Mail Removed)> wrote:
>
> >I forgot to mention that internet access is fine over the copper, I can
> >surf away happily. I just can't access the internet when only connected
> >to the 660HW by wireless...
>
> That's weird. Yet you say you can connect to the 660HW's internal web
> server without difficulties.
>
> >It's almost like the 660HW isn't allowing the ADSL WAN to talk to the
> >wireless LAN.
>
> Well, check if you have MAC address or IP address filtering (permit or
> block) enabled and turn them both off. I think the Zyxel 660HW has a
> feature where you can select which IP's or MAC's are allowed to
> connect to the internet. That feature doesn't affect connecting to
> the internal web server or other clients. This seems to match the
> symptoms.
>
> If that's not it, scribble down the important DSL settings, reset the
> entire router back to defaults, and start over. It's really easy to
> screw up some obscure setting, and never be able to find it again.
>
> >> >I can connect to the 660HW's Web based menu when connected via
> >> >wireless, and it's dishing out DHCP to my laptop, so the wireless is
> >> >working.
> --
> # Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
> # 831-336-2558 (E-Mail Removed)
> # http://802.11junk.com (E-Mail Removed)
> # http://www.LearnByDestroying.com AE6KS