Hi, this is something I posted elsewhere but got no response - not even
a flame.
Anyone here got any knowledge of registering ZA products purchased in
the UK? I got the paid for version because I am not the only person who
uses our equipment and I wanted something simple and integrated. Seems
to work very well. Previously I used Norton.
I bought ZA Security Suite 6 for 2 users competitive upgrade from Amazon
recently. There was a note inside to email
(E-Mail Removed) quoting
a long code so that they could send me a valid serial key. Until then I
only got a 14 day licence.
6 days later after 3 emails and 2 phone calls to Avanquest they supplied
me with 2 serial keys. These were inserted and extended my expiry date
to 25 days. Avanquest tell me that ZA have to check their records in the
US and that I should get an increase to 365 days within about 10 days.
(8 days gone so far)
Is this how Zone Alarm normally work in the UK? If so it is not
surprising that their paid for products are lacking in market penetration.
Hugh