On 3 Feb 2004 05:12:43 -0800, Terry Pin wrote:
> In article <hmhqltnz02p0$.(E-Mail Removed)>, phoenix says...
>>
>>On 28 Jan 2004 04:36:25 -0800, Terry Pin wrote:
>>
>>>Thanks for your promt replies I'm not at home till the weekend so will have to
>>> wait till the to try your suggestions out.
>>>
>>> As for router I've not installed one yet trying to get this mess sorted out
>>>before adding a WiFi router between the modem and the PC. Before I switched to
>>>the D-Link cable modem I had a USB modem and all worked fine. Sysptoms I've now
>>>got are that I can't access the modem if ZoneAlarm is running and I can't keep
>>> the conection though I didn't have time last weekend to work out wheter the
>>> disconnection was time or inactivity related.
>>>
>>>As for your suggestion that I put my ISP DCHP in my trusted zone. Working on the
>>> basis that your talking to a complete PRAT how do I do that?
>>>
>>> Thanks for your help
>>>
>>> Teryy
>>>
>>> In article <19vwt1lcgm0it.1t82wfn4m6wfl$.(E-Mail Removed)>, phoenix says...
>>>>
>>>>On 25 Jan 2004 04:38:51 -0800, Terry Pin wrote:
>>>>
>>>>> Hi Folks
>>>>>
>>>>>Can anybody help me in configuring Zone Alarm to work with my new Cable Modem. I
>>>>>can only connect if Zone Alarm is shutdown, although I do seem to be able to
>>>>>stay online if I restart Zone Alarm afetr I've connected. I'm using WinXP Pro if
>>>>> that helps
>>>>>
>>>>> Thanx
>>>>
>>>>It shouldn't make any difference behind a router. What symptoms are you
>>>>having? Does the problem only happen on one PC or several? Do you lose your
>>>>connection after a period of time? If you are, have you got your ISPs DHCP
>>>>server in your trusted Zone?
>>>>
>>>>Regards
>>>>
>>>>Bill
>>
>>Terry
>>
>>Sorry, I got a bit carried away earlier. You don't need your ISP DHCP
>>server in the trusted zone, as you're behind a router it doesn't matter.
>>
>>What I suggest you do is to disable ZA and see if you have the same problem
>>without it running. Go to the ZA GUI and uncheck the 'Load ZA at startup'
>>option (it's on the Overview/Preferences tab) and reboot your PC, that will
>>start without ZA. You will be quite safe behind the router, disable ZA on
>>all the PCs on your LAN (if you have it on the other as well). Post again
>>and let me know what happens.
>>
>>Regards
>>
>>Bill
>
> Works a treat
>
> Thanks
>
> Terry
Hi
Now it's working you can delete the rules database. Go to the \Internet
Logs folder (under your \WINDIR) and delete *all* the files in there (keep
any *.txt log files you may want) and then restart ZA, you will have to
authorise all your programs again or you could put ZA in learn mode for a
couple of days. Don't forget to change the mode after a couple of days and
check the 'load ZA at startup' option so it starts when you reboot.
You should eb OK after that, I don't know why it happens but no amount of
kicking the PC, screaming or cajoling seems to get it to work. The only
solution seems to be a rules delete, it happens with other firewalls too.
:-)
Regards
Bill
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