I used pipex for 6 months last year in at my old place and had no problems
but I never had to use the support line.
I have just signed up and got online with them at my new place, the only
problem was that the exchange was enabled quicker than they managed to get
the user name / sign in details to me which meant using the support
telephone line - bit of a wait to get through (15 mins +) at then end of
which I was given the wrong info, the second phone call (7 - 8 mins to get
through) was successful and I was able to get online.
The actual service provision, speed etc is good but as I am sure you have
already worked out the support is hit and miss.
I think "officially " it is dynamic IP's however last year my IP never
changed in 6 months but it does not mean it cannot change, you might be able
to pay a bit more for fixed IP.
AJ
"Goyan" <(E-Mail Removed)> wrote in message
news:3f61c9ef$0$243$(E-Mail Removed)...
> BTW, is Pipex running static IP?
>
>
> "Goyan" <(E-Mail Removed)> ¦b¶l¥ó
> news:3f61c85f$0$249$(E-Mail Removed) ¤¤¼¶¼g...
> > I am moving to a new palce on the 20th. I cannot live without a
broadband
> > now. So i am considering ZEN and Pipex. ZEN offers min 1 month
contract,
> > but Pipex will charge around 50 if dicconcect from it within the first
12
> > months. I looked up on ADSLguide, only difference between them is that
> ZEN
> > has a better custom service. Their reliability and speed are about the
> > same.
> >
> > So, any bad experience using ZEN/Pipex I should be awared off?
> >
> > Thanks for your time.
> >
> > Goyan
> >
> >
>
>
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