From: zen.support
Please see
<http://status.zensupport.co.uk/index.php?serviceid=8&incidentid=1209&simple=1>
Following a recent review of our services, we have decided that as of
Friday 1st May 2009 we will no longer provide a binary news service. We
will, however, continue to provide a text only service. This decision
will not affect Web and e-mail services or streaming media content
through services such as iTunes or BBC iPlayer.
We have seen enormous growth in the amount of data made available on
Usenet each day which shows no sign of slowing. Our user levels,
however, have fallen significantly because companies specialising in
Usenet (News Services) offer a richer source of data with a retention
period of up to 240 days. In order to provide a comparable service we
would need to undertake a major storage upgrade which cannot be
justified. Our aim therefore is to provide our customers with the best
text based news service.
We are currently able to store data for five days. In March we will
store four days, in April we will store three days. Rather than switch
the service off with immediate effect, we have decided to do so
gradually.
If you would like to continue to receive binary news, we are currently
in negotiations with external news providers for all Zen Internet
customers in 2009. We will keep you apprised of any developments.
If you have any questions regarding this announcement, please call our
Customer Services team on 0845 058 9000 or e-mail
(E-Mail Removed).
Kind regards,
Customer Services
Zen Internet