XP home + wireless + SBS 2003

Firstly let me apologise for cross posting but I think this one is
appropriate in these groups...

I have a Small Basiness Server 2003 running with XP Pro laptops that are all
members of my domain. The laptops all connect wirelesssly without problems.

We have allowed a person to use a bit of our office space and she has an XP
Home laptop. I want to give her internet access but not any other domain
resources.

When she connects to my network switch with a cable everything is just fine
and she can browse the net and download her email. However, there is a
problem when she connects to my wireless access point. Everything about the
connection seems to be OK except she cannot browse the net (or connect
Outlook to her POP mailboxes). I'm really confused about this. Both
connection are essentially the same except one uses a cable.

I'm really looking for suggestions about how to debug this problem.

TIA

Russ

I'm guessing it's an encryption problem with the wireless. Post the results
of ipconfig /all from both connections.

--
Kerry
MS-MVP Windows - Shell/User

Russ Green wrote:
> Firstly let me apologise for cross posting but I think this one is
> appropriate in these groups...
>
> I have a Small Basiness Server 2003 running with XP Pro laptops that
> are all members of my domain. The laptops all connect wirelesssly
> without problems.
> We have allowed a person to use a bit of our office space and she has
> an XP Home laptop. I want to give her internet access but not any
> other domain resources.
>
> When she connects to my network switch with a cable everything is
> just fine and she can browse the net and download her email. However,
> there is a problem when she connects to my wireless access point.
> Everything about the connection seems to be OK except she cannot
> browse the net (or connect Outlook to her POP mailboxes). I'm really
> confused about this. Both connection are essentially the same except
> one uses a cable.
> I'm really looking for suggestions about how to debug this problem.
>
> TIA
>
> Russ

Are you using WEP or WPA?


"Kerry Brown" wrote:

> I'm guessing it's an encryption problem with the wireless. Post the results
> of ipconfig /all from both connections.
>
> --
> Kerry
> MS-MVP Windows - Shell/User
>
> Russ Green wrote:
> > Firstly let me apologise for cross posting but I think this one is
> > appropriate in these groups...
> >
> > I have a Small Basiness Server 2003 running with XP Pro laptops that
> > are all members of my domain. The laptops all connect wirelesssly
> > without problems.
> > We have allowed a person to use a bit of our office space and she has
> > an XP Home laptop. I want to give her internet access but not any
> > other domain resources.
> >
> > When she connects to my network switch with a cable everything is
> > just fine and she can browse the net and download her email. However,
> > there is a problem when she connects to my wireless access point.
> > Everything about the connection seems to be OK except she cannot
> > browse the net (or connect Outlook to her POP mailboxes). I'm really
> > confused about this. Both connection are essentially the same except
> > one uses a cable.
> > I'm really looking for suggestions about how to debug this problem.
> >
> > TIA
> >
> > Russ
>
>
>

I don't know what the OP is using. As he hasn't answered for several days
it's unlikely we'll find out :-)

--
Kerry
MS-MVP Windows - Shell/User

Steven wrote:
> Are you using WEP or WPA?
>
>
> "Kerry Brown" wrote:
>
>> I'm guessing it's an encryption problem with the wireless. Post the
>> results of ipconfig /all from both connections.
>>
>> --
>> Kerry
>> MS-MVP Windows - Shell/User
>>
>> Russ Green wrote:
>>> Firstly let me apologise for cross posting but I think this one is
>>> appropriate in these groups...
>>>
>>> I have a Small Basiness Server 2003 running with XP Pro laptops that
>>> are all members of my domain. The laptops all connect wirelesssly
>>> without problems.
>>> We have allowed a person to use a bit of our office space and she
>>> has an XP Home laptop. I want to give her internet access but not
>>> any other domain resources.
>>>
>>> When she connects to my network switch with a cable everything is
>>> just fine and she can browse the net and download her email.
>>> However, there is a problem when she connects to my wireless access
>>> point. Everything about the connection seems to be OK except she
>>> cannot browse the net (or connect Outlook to her POP mailboxes).
>>> I'm really confused about this. Both connection are essentially
>>> the same except one uses a cable.
>>> I'm really looking for suggestions about how to debug this problem.
>>>
>>> TIA
>>>
>>> Russ

I'm using WEP. Sorry I haven't answered for a few days. The I haven't had
access to the problem laptop and probably won't for another few days. When
I do get access I would like to have some idea as to how to begin debuggin
this as I won't have access to the machine for long and I will be under
great pressure to find the answer.

Russ

If possible temporarily disable WEP on the access point and see if it
connects. If it does then problem is obvious. If not then is the wireless
access point hooked to the same switch as when she was connected with a
wired connection? Is the wireless network set up as a different subnet? Does
the wireless networking on the laptop see the wireless network? Do you get
any errors when you try to connect? Does it connect but DHCP fails?

--
Kerry
MS-MVP Windows - Shell/User

Russ Green wrote:
> I'm using WEP. Sorry I haven't answered for a few days. The I
> haven't had access to the problem laptop and probably won't for
> another few days. When I do get access I would like to have some
> idea as to how to begin debuggin this as I won't have access to the
> machine for long and I will be under great pressure to find the
> answer.
> Russ

The laptop actually connects to the access point OK even with WEP. It just
can't browse the net.

The access point is also connected to the same network switch as when she
was connected with a wired connection.

I'm not sure if you can see the wireless network from the laptop (will check
ASAP) but I know you can see the laptop from the network.

DHCP does fail when connecting wirelessly and wireless only connects when I
use a static IP and subnet in the alternate network configuration tab. I
hard coded exactly the same settings (although different IP) as the wired
connection uses.

When DHCP fails the laptop connects to the Access Point but with Limited or
no connectivity errors.

Russ

Russ Green wrote:
> The laptop actually connects to the access point OK even with WEP. It just
> can't browse the net.
>
> The access point is also connected to the same network switch as when
> she was connected with a wired connection.
>
> I'm not sure if you can see the wireless network from the laptop
> (will check ASAP) but I know you can see the laptop from the network.
>
> DHCP does fail when connecting wirelessly and wireless only connects
> when I use a static IP and subnet in the alternate network
> configuration tab. I hard coded exactly the same settings (although
> different IP) as the wired connection uses.
>
> When DHCP fails the laptop connects to the Access Point but with
> Limited or no connectivity errors.
>
> Russ

That sounds like a firewall problem. What anti-virus and firewall is the
laptop using?

--
Kerry
MS-MVP Windows - Shell/User

I think its using the McAfee suit. Is that particularly sensitive on
wireless connections then?

It's no more sensitive than other firewalls. You may have to go into the
firewall configuration and tell McAfee to trust the network. I'm not that
familiar with McAfee so I'm not sure of the exact procedure. If I remember
right you have to go into the firewall configuration for the network adapter
and allow DHCP and ARP. You could try temporarily disabling the firewall to
see if it is causing the problem.

--
Kerry
MS-MVP Windows - Shell/User

Russ Green wrote:
> I think its using the McAfee suit. Is that particularly sensitive on
> wireless connections then?