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XBox Live Connection Problems

 
 
Oscar
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Posts: n/a

 
      02-25-2004, 03:45 PM
I have been experiencing these problems for a long period
of time. Sometimes when I play Rainbow Six 3 I can't hear
some of the players or some of the players can't hear me
when in a server of more than 8 players. On Project
Gotham Racing 2, I cannot join a server with more than 3
players otherwise I get disconnected. I cannot host a
server with more than 3 players because anyone else that
joins in gets disconnected. Yesterday I bypassed my MN-
700 and connected the XBox directly to my DSL modem and
WA-LA! My problems were resolved. Well, not exactly, I
don't want to be donig that everytime I play XBox. I need
my computer and the XBox to be on that router. My router
doesn't recognize the XBox as a device connected to the
network. Does anybody have any idea what is happening
here? I went through all the settings but nothing I did
helped. I would like to play my XBox live games error
free. Thanks!
 
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AC
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      02-25-2004, 07:36 PM
Although I don't have a solution for you, I just wanted to let you know many
people are experiencing the same issue. It's all over the Official Xbox.com
Tech Forums but a solution has yet to show. I would call 1-800-4-MY-XBOX and
see if they can help you. I have the same MN-700, MN-740 setup and
everything works fine, so I don't know what could be the difference. Have
you tried to test your speeds on the In-dash Xbox connection tool? It may be
you don't have enough bandwidth... at this point is all speculation though.
Maybe your modem's firmware is not working well with the wireless
connection... I don't really know.

If you'd like to share some more details we could compare setups and specs
and see if we come up with something. Once again, sorry I don't have a
solution for you...

--
Alpha
http://www.xboxsolution.com - Administrator


 
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Guest
Posts: n/a

 
      02-25-2004, 08:24 PM
Hey thanks for your input. I was using the MN-740 before
but unfortunately i was out of range so I decided to go
with a wired connection. It does seem that the router
does not have enough bandwith. Is there an option that
you can change the bandwith for different devices in your
network? I'm afraid of calling 4MY-XBOX or Microsoft
because I've tried before and they really don't seem to
know what I'm talking about. Let me know if there are any
settins that you think might make a difference. Thanks
for your help with this frustrating issue.


 
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KostaG
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Posts: n/a

 
      02-25-2004, 10:16 PM
I have encountered the same exact problem. The problem is
with the upload speed of the router, remove the router and
and there are no problems.

Check you upload speed, with the router you will be maxed
at about 70 kb. The problem is only with a DSL PPPoE
connection.

I am also waiting for a solution as well.

KostaG
>-----Original Message-----
>Although I don't have a solution for you, I just wanted

to let you know many
>people are experiencing the same issue. It's all over the

Official Xbox.com
>Tech Forums but a solution has yet to show. I would call

1-800-4-MY-XBOX and
>see if they can help you. I have the same MN-700, MN-740

setup and
>everything works fine, so I don't know what could be the

difference. Have
>you tried to test your speeds on the In-dash Xbox

connection tool? It may be
>you don't have enough bandwidth... at this point is all

speculation though.
>Maybe your modem's firmware is not working well with the

wireless
>connection... I don't really know.
>
>If you'd like to share some more details we could compare

setups and specs
>and see if we come up with something. Once again, sorry I

don't have a
>solution for you...
>
>--
>Alpha
>http://www.xboxsolution.com - Administrator
>
>
>.
>

 
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AC
Guest
Posts: n/a

 
      02-25-2004, 10:21 PM
Although not necessary, there are a couple of settings you can change to
check if they help. I don't think there's a way to assign specific amounts
of bandwidth to each device though... Please keep in mind I'm not a network
know-it-all, tech, or anything like that so some of my theories may be
completely senseless, but it's worth the shot to mention them, in my
opinion.

Something that came to mind is that maybe your router (or software firewall,
do you have any?), for some unexplained reason, is stopping the connection
to the MN-740 because of the request of too much bandwidth or packets being
sent and received. It's a long shot, but maybe having exactly more than 4
people on a PGR2 room is the limit of packets/bandwidth your router/firewall
will allow for the device; also RS3 is a game that used lot's of bandwidth
because of its complexity and awesome graphics.

To "solve"this problem you can try setting both your MN-740 and Xbox
console's IP to the Virtual DMZ (de-militarized zone) on the MN-700' Base
Management Tool. You could also enable MAC filtering and obviously remember
to add all your computer's MAC and both your MN-740 and Xbox console's MAC
to the filter to grant them access to the network. Many people don't know
both the console and the MN-740 have a MAC and IP each; I learned the hard
way, until I was finally able to figure it out because on your DHCP client
list your Xbox console will show the IP as the Host name, so you don't
really know what device it is.

How's your signal? Try checking it from the Xbox's dashboard, go to the main
dashboard, settings, network settings, advanced, wireless --> and check both
the signal strength and the transfer rate speed (how many Mbps).

If you do have a firewall, configure it so it'll recognize the MAC and IP's
from both the console and the MN-740; this way avoiding it from cutting the
connection.

These are all the little things that come to mind that COULD help, although
they may not change absolutely anything it could be worth trying On my side
everything works flawlessly and I'm running the MN-700 with the MN-740, MAC
filtering is enabled, SSID is not being broadcasted, I have Norton Internet
Security firewall. I didn't even need to enable the virtual DMZ. My console
always tells me how my signal at my Xbox is 'Very Low' but my transfer rate
speed is on a constant 48 - 54 Mbps (not that it really matters) but this at
least shows communication with the router is being done correctly. I have
not had any problems playing RS3 or PGR2 with rooms full of people.

If you find any info let us know, and let us know about the results from all
the options above if you try them. Once again, nothing here will help you
for sure, but it's all I can contribute.

Hope you solve your problem.
--
Alpha
http://www.xboxsolution.com - Administrator


<(E-Mail Removed)> wrote in message
news:183101c3fbe5$b0ceeee0$(E-Mail Removed)...
> Hey thanks for your input. I was using the MN-740 before
> but unfortunately i was out of range so I decided to go
> with a wired connection. It does seem that the router
> does not have enough bandwith. Is there an option that
> you can change the bandwith for different devices in your
> network? I'm afraid of calling 4MY-XBOX or Microsoft
> because I've tried before and they really don't seem to
> know what I'm talking about. Let me know if there are any
> settins that you think might make a difference. Thanks
> for your help with this frustrating issue.
>
>



 
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KostaG
Guest
Posts: n/a

 
      02-25-2004, 10:33 PM
Forgot to mention, my ports are open for the Xbox and as
well as the DMZ.

The slow upload speed is on the computer as well,
basically the upload bathwith is limited on anything
connected on the MN-700

KostaG
>-----Original Message-----
>I have encountered the same exact problem. The problem

is
>with the upload speed of the router, remove the router

and
>and there are no problems.
>
>Check you upload speed, with the router you will be maxed
>at about 70 kb. The problem is only with a DSL PPPoE
>connection.
>
>I am also waiting for a solution as well.
>
>KostaG
>>-----Original Message-----
>>Although I don't have a solution for you, I just wanted

>to let you know many
>>people are experiencing the same issue. It's all over

the
>Official Xbox.com
>>Tech Forums but a solution has yet to show. I would call

>1-800-4-MY-XBOX and
>>see if they can help you. I have the same MN-700, MN-740

>setup and
>>everything works fine, so I don't know what could be the

>difference. Have
>>you tried to test your speeds on the In-dash Xbox

>connection tool? It may be
>>you don't have enough bandwidth... at this point is all

>speculation though.
>>Maybe your modem's firmware is not working well with the

>wireless
>>connection... I don't really know.
>>
>>If you'd like to share some more details we could

compare
>setups and specs
>>and see if we come up with something. Once again, sorry

I
>don't have a
>>solution for you...
>>
>>--
>>Alpha
>>http://www.xboxsolution.com - Administrator
>>
>>
>>.
>>

>.
>

 
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AC
Guest
Posts: n/a

 
      02-25-2004, 11:33 PM
Did you update both the MN-700 and MN-740's firmware??? Have you looked for
newer firmware versions for your modem???
--
Alpha
http://www.xboxsolution.com - Administrator



"KostaG" <(E-Mail Removed)> wrote in message
news:198d01c3fbf7$c0fc25f0$(E-Mail Removed)...
> Forgot to mention, my ports are open for the Xbox and as
> well as the DMZ.
>
> The slow upload speed is on the computer as well,
> basically the upload bathwith is limited on anything
> connected on the MN-700
>
> KostaG
> >-----Original Message-----
> >I have encountered the same exact problem. The problem

> is
> >with the upload speed of the router, remove the router

> and
> >and there are no problems.
> >
> >Check you upload speed, with the router you will be maxed
> >at about 70 kb. The problem is only with a DSL PPPoE
> >connection.
> >
> >I am also waiting for a solution as well.
> >
> >KostaG
> >>-----Original Message-----
> >>Although I don't have a solution for you, I just wanted

> >to let you know many
> >>people are experiencing the same issue. It's all over

> the
> >Official Xbox.com
> >>Tech Forums but a solution has yet to show. I would call

> >1-800-4-MY-XBOX and
> >>see if they can help you. I have the same MN-700, MN-740

> >setup and
> >>everything works fine, so I don't know what could be the

> >difference. Have
> >>you tried to test your speeds on the In-dash Xbox

> >connection tool? It may be
> >>you don't have enough bandwidth... at this point is all

> >speculation though.
> >>Maybe your modem's firmware is not working well with the

> >wireless
> >>connection... I don't really know.
> >>
> >>If you'd like to share some more details we could

> compare
> >setups and specs
> >>and see if we come up with something. Once again, sorry

> I
> >don't have a
> >>solution for you...
> >>
> >>--
> >>Alpha
> >>http://www.xboxsolution.com - Administrator
> >>
> >>
> >>.
> >>

> >.
> >



 
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Guest
Posts: n/a

 
      02-25-2004, 11:52 PM
Everything is up to date, once I remove the modem I get
proper upload speeds and Xbox live workes well.

Many people seem to have this problem, with the upload
speed, which affects xbox live. But I have yet to find a
solution to the MN-700 problem. It's sad to say, but if
MS does not fix it, then I am going to an another router.

KostaG
>-----Original Message-----
>Did you update both the MN-700 and MN-740's firmware???

Have you looked for
>newer firmware versions for your modem???
>--
>Alpha
>http://www.xboxsolution.com - Administrator
>
>
>
>"KostaG" <(E-Mail Removed)> wrote in

message
>news:198d01c3fbf7$c0fc25f0$(E-Mail Removed)...
>> Forgot to mention, my ports are open for the Xbox and as
>> well as the DMZ.
>>
>> The slow upload speed is on the computer as well,
>> basically the upload bathwith is limited on anything
>> connected on the MN-700
>>
>> KostaG
>> >-----Original Message-----
>> >I have encountered the same exact problem. The problem

>> is
>> >with the upload speed of the router, remove the router

>> and
>> >and there are no problems.
>> >
>> >Check you upload speed, with the router you will be

maxed
>> >at about 70 kb. The problem is only with a DSL PPPoE
>> >connection.
>> >
>> >I am also waiting for a solution as well.
>> >
>> >KostaG
>> >>-----Original Message-----
>> >>Although I don't have a solution for you, I just

wanted
>> >to let you know many
>> >>people are experiencing the same issue. It's all over

>> the
>> >Official Xbox.com
>> >>Tech Forums but a solution has yet to show. I would

call
>> >1-800-4-MY-XBOX and
>> >>see if they can help you. I have the same MN-700, MN-

740
>> >setup and
>> >>everything works fine, so I don't know what could be

the
>> >difference. Have
>> >>you tried to test your speeds on the In-dash Xbox
>> >connection tool? It may be
>> >>you don't have enough bandwidth... at this point is

all
>> >speculation though.
>> >>Maybe your modem's firmware is not working well with

the
>> >wireless
>> >>connection... I don't really know.
>> >>
>> >>If you'd like to share some more details we could

>> compare
>> >setups and specs
>> >>and see if we come up with something. Once again,

sorry
>> I
>> >don't have a
>> >>solution for you...
>> >>
>> >>--
>> >>Alpha
>> >>http://www.xboxsolution.com - Administrator
>> >>
>> >>
>> >>.
>> >>
>> >.
>> >

>
>
>.
>

 
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Chris H.
Guest
Posts: n/a

 
      02-26-2004, 12:00 AM
Pretty amazing, I used to run my Xbox on 768/128 and it was fine. I then
originally connected to the MN-500 and still had no issues. Since I started
running the MN-700 last year, I have not had issue one. You don't need to
reset any MTU settings, put the Xbox in DMZ or any of that other stuff. If
the network settings are correct in the Xbox, it should just work. It has
here.
--
Chris H.
Microsoft Windows MVP
Associate Expert
Expert Zone - www.microsoft.com/windowsxp/expertzone

<(E-Mail Removed)> wrote in message
news:1b9b01c3fc02$c1a201e0$(E-Mail Removed)...
> Everything is up to date, once I remove the modem I get
> proper upload speeds and Xbox live workes well.
>
> Many people seem to have this problem, with the upload
> speed, which affects xbox live. But I have yet to find a
> solution to the MN-700 problem. It's sad to say, but if
> MS does not fix it, then I am going to an another router.
>
> KostaG



 
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AC
Guest
Posts: n/a

 
      02-26-2004, 12:11 AM
It works flawlessly for me too, I'm just trying to give options to stuff
that could make a difference. I really don't understand what could limit the
upload/download when you connect the MN-700.

Maybe some kind of modem - router compatibility issue?
--
Alpha
http://www.xboxsolution.com - Administrator



"Chris H." <(E-Mail Removed)> wrote in message
news:OrrY4PA$(E-Mail Removed)...
> Pretty amazing, I used to run my Xbox on 768/128 and it was fine. I then
> originally connected to the MN-500 and still had no issues. Since I

started
> running the MN-700 last year, I have not had issue one. You don't need to
> reset any MTU settings, put the Xbox in DMZ or any of that other stuff.

If
> the network settings are correct in the Xbox, it should just work. It has
> here.
> --
> Chris H.
> Microsoft Windows MVP
> Associate Expert
> Expert Zone - www.microsoft.com/windowsxp/expertzone
>
> <(E-Mail Removed)> wrote in message
> news:1b9b01c3fc02$c1a201e0$(E-Mail Removed)...
> > Everything is up to date, once I remove the modem I get
> > proper upload speeds and Xbox live workes well.
> >
> > Many people seem to have this problem, with the upload
> > speed, which affects xbox live. But I have yet to find a
> > solution to the MN-700 problem. It's sad to say, but if
> > MS does not fix it, then I am going to an another router.
> >
> > KostaG

>
>



 
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