WPA-PSK wierd problem

Hi,

Hoping for some help here as I'm at a dead end.

Installed XP Home for a friend of mine. IU set it up at my house connected
to my wireless network - worked great - good signal strength and no
problems.

Took it back to them and although I can see their wireless network, I can't
get the PC to connect to it. I set their router up for use with another PC
in their house which works fine, but the "new" PC can't connect.

When it asks for the WPA network key and I input their key, it hangs at the
"connecting" dialogue box for ages and eventually says that it can't
connect. Now the wierd bit is that there is already a network key in the
dialogue box when I try and connect. Judging by the number of characters in
the key, it's mine from my wireless network??

If I go into wireless networking properties and view the properties of their
wireless network, the network key appears to be mine and even if I try and
delete it, it keeps coming back??

As I said, I'm at a dead end with this one and would appreciate some help.

Their hardware is a BT Voyager 2100AB wireless router, an Athlon XP 1900+
running WinXP home with a Ralink wireless network card.

Cheers

Geoff

On Sat, 22 Jul 2006 15:12:24 GMT, "GB" <(E-Mail Removed)> wrote:
: Hi,
:
: Hoping for some help here as I'm at a dead end.
:
: Installed XP Home for a friend of mine. IU set it up at my house connected
: to my wireless network - worked great - good signal strength and no
: problems.
:
: Took it back to them and although I can see their wireless network, I can't
: get the PC to connect to it. I set their router up for use with another PC
: in their house which works fine, but the "new" PC can't connect.
:
: When it asks for the WPA network key and I input their key, it hangs at the
: "connecting" dialogue box for ages and eventually says that it can't
: connect. Now the wierd bit is that there is already a network key in the
: dialogue box when I try and connect. Judging by the number of characters in
: the key, it's mine from my wireless network??
:
: If I go into wireless networking properties and view the properties of their
: wireless network, the network key appears to be mine and even if I try and
: delete it, it keeps coming back??
:
: As I said, I'm at a dead end with this one and would appreciate some help.
:
: Their hardware is a BT Voyager 2100AB wireless router, an Athlon XP 1900+
: running WinXP home with a Ralink wireless network card.
:
: Cheers
:
: Geoff
:

Presumably the key isn't actually getting entered when you type it at the
prompt. But why do it that way? The more straightforward procedure is to
configure the connection with the key already in it. That's what you must have
done at home, or your key wouldn't be there.

Another possibility is that the key is being recognized, but is wrong. Are you
sure you have all the parameters set up correctly (AES vs TKIP, WPA vs WPA2,
etc.)? If you're using WPA2, did you remember to install the Windows XP hotfix
that enables it to work?

Bob

Thanks for the quick reply.

I set the wireless network up at home using the same setting for my own
network:
WPA-PSK - TKIP
It is possible, although I don't remeber doing it, that I did configure MY
network via the preferred networks dialogue box.

I tried to add a network (their BT Voyager router) to the preferred networks
list, but from memory, the netwok key boxes were greyed out. What I can't
understand is that I've removed my network from the preferred networks list
and MY network key still appears to be pre populated in the "connect" box
when I view available wirelss networks??

A suspect that their PC is trying to connect to their wireless router using
my network key, hence it won't connect. How do I force the PC to "forget"
my network key ??

Regards

Geoff

"Robert Coe" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sat, 22 Jul 2006 15:12:24 GMT, "GB" <(E-Mail Removed)> wrote:
> : Hi,
> :
> : Hoping for some help here as I'm at a dead end.
> :
> : Installed XP Home for a friend of mine. IU set it up at my house
> connected
> : to my wireless network - worked great - good signal strength and no
> : problems.
> :
> : Took it back to them and although I can see their wireless network, I
> can't
> : get the PC to connect to it. I set their router up for use with another
> PC
> : in their house which works fine, but the "new" PC can't connect.
> :
> : When it asks for the WPA network key and I input their key, it hangs at
> the
> : "connecting" dialogue box for ages and eventually says that it can't
> : connect. Now the wierd bit is that there is already a network key in
> the
> : dialogue box when I try and connect. Judging by the number of
> characters in
> : the key, it's mine from my wireless network??
> :
> : If I go into wireless networking properties and view the properties of
> their
> : wireless network, the network key appears to be mine and even if I try
> and
> : delete it, it keeps coming back??
> :
> : As I said, I'm at a dead end with this one and would appreciate some
> help.
> :
> : Their hardware is a BT Voyager 2100AB wireless router, an Athlon XP
> 1900+
> : running WinXP home with a Ralink wireless network card.
> :
> : Cheers
> :
> : Geoff
> :
>
> Presumably the key isn't actually getting entered when you type it at the
> prompt. But why do it that way? The more straightforward procedure is to
> configure the connection with the key already in it. That's what you must
> have
> done at home, or your key wouldn't be there.
>
> Another possibility is that the key is being recognized, but is wrong. Are
> you
> sure you have all the parameters set up correctly (AES vs TKIP, WPA vs
> WPA2,
> etc.)? If you're using WPA2, did you remember to install the Windows XP
> hotfix
> that enables it to work?
>
> Bob

On Sat, 22 Jul 2006 15:47:10 GMT, "GB" <(E-Mail Removed)> wrote:
: Thanks for the quick reply.
:
: I set the wireless network up at home using the same setting for my own
: network:
: WPA-PSK - TKIP
: It is possible, although I don't remeber doing it, that I did configure MY
: network via the preferred networks dialogue box.
:
: I tried to add a network (their BT Voyager router) to the preferred networks
: list, but from memory, the netwok key boxes were greyed out. What I can't
: understand is that I've removed my network from the preferred networks list
: and MY network key still appears to be pre populated in the "connect" box
: when I view available wirelss networks??
:
: A suspect that their PC is trying to connect to their wireless router using
: my network key, hence it won't connect. How do I force the PC to "forget"
: my network key ??

I doubt that it's that simple. The greying out of the boxes suggests that
something is missing or misconfigured. I know nothing about XP Home Edition
(never used it), but in XP Pro, there are actually two hotfixes for WPA: one
to make it work at all, the other (more recent) to make WPA2 work. The former
is included in SP2, IIRC; in any case, I didn't have to install it. But
depending on how old your friend's OS is and how well it has been kept up to
date, it might be needed.

Did you try backing off to WEP, or even to no security? You wouldn't want to
run for very long that way, but it might at least help pinpoint the problem.

As for your final question, the way to make it forget your key may be to make
it use another key successfully. Of course you might be able to find it in the
Registry and delete it, but that's a procedure not without risk. I think
you're barking up the wrong tree anyway; the remembered key is a symptom of
your problem, not its cause.

Geoff,
Sounds like there's something misbehaving software-wise. Rather
than try to diagnose it, I'd go for a brute-force fix:
- ensure you have the drivers for the wireless adapter readily
available, preferably the latest update from the vendor's web site
- ensure you have the *correct* WPA-PSK available in a text file
- from Device Manager, uninstall the wireless adapter
- reinstall the LAN adapter driver
- redetect the wireless LAN
- copy/paste the WPA-PSK value



"GB" <(E-Mail Removed)> wrote in
news:2Mrwg.2771$(E-Mail Removed):

> Thanks for the quick reply.
>
> I set the wireless network up at home using the same setting for
> my own network:
> WPA-PSK - TKIP
> It is possible, although I don't remeber doing it, that I did
> configure MY network via the preferred networks dialogue box.
>
> I tried to add a network (their BT Voyager router) to the
> preferred networks list, but from memory, the netwok key boxes
> were greyed out. What I can't understand is that I've removed
> my network from the preferred networks list and MY network key
> still appears to be pre populated in the "connect" box when I
> view available wirelss networks??
>
> A suspect that their PC is trying to connect to their wireless
> router using my network key, hence it won't connect. How do I
> force the PC to "forget" my network key ??
>
> Regards
>
> Geoff
>
> "Robert Coe" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> On Sat, 22 Jul 2006 15:12:24 GMT, "GB" <(E-Mail Removed)>
>> wrote:
>> : Hi,
>> :
>> : Hoping for some help here as I'm at a dead end.
>> :
>> : Installed XP Home for a friend of mine. IU set it up at my
>> : house
>> connected
>> : to my wireless network - worked great - good signal strength
>> : and no problems.
>> :
>> : Took it back to them and although I can see their wireless
>> : network, I
>> can't
>> : get the PC to connect to it. I set their router up for use
>> : with another
>> PC
>> : in their house which works fine, but the "new" PC can't
>> : connect.
>> :
>> : When it asks for the WPA network key and I input their key,
>> : it hangs at
>> the
>> : "connecting" dialogue box for ages and eventually says that
>> : it can't connect. Now the wierd bit is that there is already
>> : a network key in
>> the
>> : dialogue box when I try and connect. Judging by the number
>> : of
>> characters in
>> : the key, it's mine from my wireless network??
>> :
>> : If I go into wireless networking properties and view the
>> : properties of
>> their
>> : wireless network, the network key appears to be mine and even
>> : if I try
>> and
>> : delete it, it keeps coming back??
>> :
>> : As I said, I'm at a dead end with this one and would
>> : appreciate some
>> help.
>> :
>> : Their hardware is a BT Voyager 2100AB wireless router, an
>> : Athlon XP
>> 1900+
>> : running WinXP home with a Ralink wireless network card.
>> :
>> : Cheers
>> :
>> : Geoff
>> :
>>
>> Presumably the key isn't actually getting entered when you type
>> it at the prompt. But why do it that way? The more
>> straightforward procedure is to configure the connection with
>> the key already in it. That's what you must have
>> done at home, or your key wouldn't be there.
>>
>> Another possibility is that the key is being recognized, but is
>> wrong. Are you
>> sure you have all the parameters set up correctly (AES vs TKIP,
>> WPA vs WPA2,
>> etc.)? If you're using WPA2, did you remember to install the
>> Windows XP hotfix
>> that enables it to work?
>>
>> Bob
>
>

On Sat, 22 Jul 2006 15:12:24 GMT, "GB" <(E-Mail Removed)> wrote in
<sfrwg.3712$(E-Mail Removed)>:

>Hoping for some help here as I'm at a dead end.
>
>Installed XP Home for a friend of mine. IU set it up at my house connected
>to my wireless network - worked great - good signal strength and no
>problems.
>
>Took it back to them and although I can see their wireless network, I can't
>get the PC to connect to it. I set their router up for use with another PC
>in their house which works fine, but the "new" PC can't connect.
>
>When it asks for the WPA network key and I input their key, it hangs at the
>"connecting" dialogue box for ages and eventually says that it can't
>connect. Now the wierd bit is that there is already a network key in the
>dialogue box when I try and connect. Judging by the number of characters in
>the key, it's mine from my wireless network??

Sounds like you both have the same SSID, which is a Really Bad Idea(c).
Set *unique* SSIDs on both WLANs; e.g.,
* "GB's wonderous wireless"
* "Friend's so-so-wireless"

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

Well, I'm toally confused now !!

I went back to the house armed with a 15mtr patch lead and a spare ADSL
wireless router.

I disabled all security on the router before running the following tests.
For ease, I will refer to the "original" PC as PC1 and the one I've just
reinstalled for them as PC2

With PC1 connected to the router via the patch lead and the wireless network
card diasbled, PC1 can connect to the internet and PC2 can make a witeless
connection to the router (but not the internet).

With PC2 connected via the patch lead and its wireless network card
disabled, PC2 can connrct to the internet but PC1 cannot make a wireless
connection to the router??

I repeated these tests with the spare ADSL router and got the same results.

I cannot get PC2 (in the Son's bedroom) onto the internet at all with the
main PC connected.

Their ISP is Tiscali and they're on the basic 2meg package - could it be
that the ISP doesn't support ICN or something like that?? When I ran the
diagnostic tests from the spare router that I took, it came back saying that
a "ping" test had failed??

HELP !!


"Geoff" <geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
message news:1HMwg.106100$(E-Mail Removed) .uk...
>I will disable all security to get try and get the thing connected first.
>
> I will check the MAC filtering option. I don't "think" I've touched it,
> but you never know - is set as "on" by default??.
>
> A mate of mine is bringing me his spare ADSL Router on Tuesday and I will
> try that in their system if I cant't get things working with their
> existing setup.
>
> I suspect that as I'm not familiar with the BT Voyager router, I may not
> have it configured properly and if the MAC filtering is "on", I'm guessing
> it will refuse connections from any other PC's??
>
> Many thanks for all your help, I will report back on Tusday after I've
> been to their house.
>
> Geoff
> "John Navas" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> On Sun, 23 Jul 2006 09:55:15 GMT, "Geoff"
>> <geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
>> <7IHwg.105935$(E-Mail Removed)> :
>>
>>>Thanks for the suggestions:
>>>
>>>His PC was in a dreadful mess, so I reinstalled it from scratch using his
>>>XP
>>>Home SP2 disk. All updates etc from Windows Update were applied and
>>>checked
>>>until there were no more updates available for it. He's only just got
>>>the
>>>router and this particular PC has never been used wirelessly with it.
>>>
>>>My network does not have the same name as his - I changed mine for
>>>security
>>>purposes and left his as the default "BTVOYAGER2110AB" until we got it up
>>>and running.
>>>
>>>I removed the network adapter from device manager and let it rediscover
>>>it
>>>and the same thing happened.
>>>
>>>I will try backing off to WEP and see if I can get a connection.
>>
>> Good idea. I'd personally disable all security temporarily while
>> troubleshooting the problem. WEP can be a problem because different
>> products interpret keys differently.
>>
>>>Maybe it would be better to use the configuration software that came with
>>>the card rather than letting Windows configure it?? It's a Sweex Ralink
>>>54meg pci card. I've never used them before so I don't know what their
>>>config software is like??
>>
>> I haven't either. It may be worth giving the vendor software a try.
>> I normally prefer to use Windows for Wi-Fi configuration because most
>> vendor software isn't as good. One exception is Intel, which has very
>> good (other than being horribly bloated) connection software.
>>
>>>Are there any know issues with either the card or the BT router??
>>
>> I'm not familiar with either -- sorry.
>>
>> That it works at your house but not at his house suggests the problem is
>> related to the configuration of his wireless router/access point. Might
>> you possibly have enabled *> MAC filtering <* for just the one original
>> computer? This is why I recommend removing *all* security for
>> troubleshooting.
>>
>>>Thanks for your help
>>>
>>>Geoff
>>>
>>>"John Navas" <(E-Mail Removed)> wrote in message
>>>news:(E-Mail Removed) ...
>>>> On Sat, 22 Jul 2006 15:12:24 GMT, "GB" <(E-Mail Removed)> wrote in
>>>> <sfrwg.3712$(E-Mail Removed)>:
>>>>
>>>>>Hoping for some help here as I'm at a dead end.
>>>>>
>>>>>Installed XP Home for a friend of mine. IU set it up at my house
>>>>>connected
>>>>>to my wireless network - worked great - good signal strength and no
>>>>>problems.
>>>>>
>>>>>Took it back to them and although I can see their wireless network, I
>>>>>can't
>>>>>get the PC to connect to it. I set their router up for use with
>>>>>another
>>>>>PC
>>>>>in their house which works fine, but the "new" PC can't connect.
>>>>>
>>>>>When it asks for the WPA network key and I input their key, it hangs at
>>>>>the
>>>>>"connecting" dialogue box for ages and eventually says that it can't
>>>>>connect. Now the wierd bit is that there is already a network key in
>>>>>the
>>>>>dialogue box when I try and connect. Judging by the number of
>>>>>characters
>>>>>in
>>>>>the key, it's mine from my wireless network??
>>>>
>>>> Sounds like you both have the same SSID, which is a Really Bad Idea(c).
>>>> Set *unique* SSIDs on both WLANs; e.g.,
>>>> * "GB's wonderous wireless"
>>>> * "Friend's so-so-wireless"
>>>>
>>>> --
>>>> Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
>>>> John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
>>>> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
>>>> Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>
>>>
>>
>> --
>> Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
>> John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
>> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
>> Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>
>
>

On Tue, 25 Jul 2006 14:26:56 GMT, "Geoff"
<geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
<QSpxg.107091$(E-Mail Removed)> :

>Well, I'm toally confused now !!
>
>I went back to the house armed with a 15mtr patch lead and a spare ADSL
>wireless router.
>
>I disabled all security on the router before running the following tests.

Good.

>For ease, I will refer to the "original" PC as PC1 and the one I've just
>reinstalled for them as PC2
>
>With PC1 connected to the router via the patch lead and the wireless network
>card diasbled, PC1 can connect to the internet and PC2 can make a witeless
>connection to the router (but not the internet).

What do you mean by PC2 connection? What IP address is assigned?
Manual or DHCP? Can it ping the router? Can it access the router's web
interface? Can it ping the Internet? Can it lookup hostnames? I'd
like to see the exact output from IPCONFIG /ALL on PC2 in this case.
Likewise PC1.

>With PC2 connected via the patch lead and its wireless network card
>disabled, PC2 can connrct to the internet but PC1 cannot make a wireless
>connection to the router??

What is the exact symptom? Again, I'd like to see IPCONFIG /ALL from
both PCs in this case.

>I repeated these tests with the spare ADSL router and got the same results.

Wireless Internet isn't working with either PC on either router?

>I cannot get PC2 (in the Son's bedroom) onto the internet at all with the
>main PC connected.

What happens if PC1 is disconnected?

>Their ISP is Tiscali and they're on the basic 2meg package - could it be
>that the ISP doesn't support ICN or something like that?? When I ran the
>diagnostic tests from the spare router that I took, it came back saying that
>a "ping" test had failed??

The router must be able to access the WAN if any computer, wired or
wireless, can access the Internet. That suggests a router configuration
problem. Try resetting the ADSL router to factory defaults, and
configuring from scratch. Use DHCP (not manual configuration) for both
wired and wireless clients. Get and post the output from IPCONFIG /ALL.

>"Geoff" <geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
>message news:1HMwg.106100$(E-Mail Removed) .uk...
>>I will disable all security to get try and get the thing connected first.
>>
>> I will check the MAC filtering option. I don't "think" I've touched it,
>> but you never know - is set as "on" by default??.
>>
>> A mate of mine is bringing me his spare ADSL Router on Tuesday and I will
>> try that in their system if I cant't get things working with their
>> existing setup.
>>
>> I suspect that as I'm not familiar with the BT Voyager router, I may not
>> have it configured properly and if the MAC filtering is "on", I'm guessing
>> it will refuse connections from any other PC's??
>>
>> Many thanks for all your help, I will report back on Tusday after I've
>> been to their house.
>>
>> Geoff
>> "John Navas" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> On Sun, 23 Jul 2006 09:55:15 GMT, "Geoff"
>>> <geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
>>> <7IHwg.105935$(E-Mail Removed)> :
>>>
>>>>Thanks for the suggestions:
>>>>
>>>>His PC was in a dreadful mess, so I reinstalled it from scratch using his
>>>>XP
>>>>Home SP2 disk. All updates etc from Windows Update were applied and
>>>>checked
>>>>until there were no more updates available for it. He's only just got
>>>>the
>>>>router and this particular PC has never been used wirelessly with it.
>>>>
>>>>My network does not have the same name as his - I changed mine for
>>>>security
>>>>purposes and left his as the default "BTVOYAGER2110AB" until we got it up
>>>>and running.
>>>>
>>>>I removed the network adapter from device manager and let it rediscover
>>>>it
>>>>and the same thing happened.
>>>>
>>>>I will try backing off to WEP and see if I can get a connection.
>>>
>>> Good idea. I'd personally disable all security temporarily while
>>> troubleshooting the problem. WEP can be a problem because different
>>> products interpret keys differently.
>>>
>>>>Maybe it would be better to use the configuration software that came with
>>>>the card rather than letting Windows configure it?? It's a Sweex Ralink
>>>>54meg pci card. I've never used them before so I don't know what their
>>>>config software is like??
>>>
>>> I haven't either. It may be worth giving the vendor software a try.
>>> I normally prefer to use Windows for Wi-Fi configuration because most
>>> vendor software isn't as good. One exception is Intel, which has very
>>> good (other than being horribly bloated) connection software.
>>>
>>>>Are there any know issues with either the card or the BT router??
>>>
>>> I'm not familiar with either -- sorry.
>>>
>>> That it works at your house but not at his house suggests the problem is
>>> related to the configuration of his wireless router/access point. Might
>>> you possibly have enabled *> MAC filtering <* for just the one original
>>> computer? This is why I recommend removing *all* security for
>>> troubleshooting.
>>>
>>>>Thanks for your help
>>>>
>>>>Geoff
>>>>
>>>>"John Navas" <(E-Mail Removed)> wrote in message
>>>>news:(E-Mail Removed) m...
>>>>> On Sat, 22 Jul 2006 15:12:24 GMT, "GB" <(E-Mail Removed)> wrote in
>>>>> <sfrwg.3712$(E-Mail Removed)>:
>>>>>
>>>>>>Hoping for some help here as I'm at a dead end.
>>>>>>
>>>>>>Installed XP Home for a friend of mine. IU set it up at my house
>>>>>>connected
>>>>>>to my wireless network - worked great - good signal strength and no
>>>>>>problems.
>>>>>>
>>>>>>Took it back to them and although I can see their wireless network, I
>>>>>>can't
>>>>>>get the PC to connect to it. I set their router up for use with
>>>>>>another
>>>>>>PC
>>>>>>in their house which works fine, but the "new" PC can't connect.
>>>>>>
>>>>>>When it asks for the WPA network key and I input their key, it hangs at
>>>>>>the
>>>>>>"connecting" dialogue box for ages and eventually says that it can't
>>>>>>connect. Now the wierd bit is that there is already a network key in
>>>>>>the
>>>>>>dialogue box when I try and connect. Judging by the number of
>>>>>>characters
>>>>>>in
>>>>>>the key, it's mine from my wireless network??
>>>>>
>>>>> Sounds like you both have the same SSID, which is a Really Bad Idea(c).
>>>>> Set *unique* SSIDs on both WLANs; e.g.,
>>>>> * "GB's wonderous wireless"
>>>>> * "Friend's so-so-wireless"
>>>>>
>>>>> --
>>>>> Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
>>>>> John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
>>>>> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
>>>>> Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>
>>>>
>>>
>>> --
>>> Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
>>> John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
>>> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
>>> Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>
>>
>>
>

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>

will do, may be a few days though as I working away for the rest of the week


"John Navas" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Tue, 25 Jul 2006 14:26:56 GMT, "Geoff"
> <geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
> <QSpxg.107091$(E-Mail Removed)> :
>
>>Well, I'm toally confused now !!
>>
>>I went back to the house armed with a 15mtr patch lead and a spare ADSL
>>wireless router.
>>
>>I disabled all security on the router before running the following tests.
>
> Good.
>
>>For ease, I will refer to the "original" PC as PC1 and the one I've just
>>reinstalled for them as PC2
>>
>>With PC1 connected to the router via the patch lead and the wireless
>>network
>>card diasbled, PC1 can connect to the internet and PC2 can make a witeless
>>connection to the router (but not the internet).
>
> What do you mean by PC2 connection? What IP address is assigned?
> Manual or DHCP? Can it ping the router? Can it access the router's web
> interface? Can it ping the Internet? Can it lookup hostnames? I'd
> like to see the exact output from IPCONFIG /ALL on PC2 in this case.
> Likewise PC1.
>
>>With PC2 connected via the patch lead and its wireless network card
>>disabled, PC2 can connrct to the internet but PC1 cannot make a wireless
>>connection to the router??
>
> What is the exact symptom? Again, I'd like to see IPCONFIG /ALL from
> both PCs in this case.
>
>>I repeated these tests with the spare ADSL router and got the same
>>results.
>
> Wireless Internet isn't working with either PC on either router?
>
>>I cannot get PC2 (in the Son's bedroom) onto the internet at all with the
>>main PC connected.
>
> What happens if PC1 is disconnected?
>
>>Their ISP is Tiscali and they're on the basic 2meg package - could it be
>>that the ISP doesn't support ICN or something like that?? When I ran the
>>diagnostic tests from the spare router that I took, it came back saying
>>that
>>a "ping" test had failed??
>
> The router must be able to access the WAN if any computer, wired or
> wireless, can access the Internet. That suggests a router configuration
> problem. Try resetting the ADSL router to factory defaults, and
> configuring from scratch. Use DHCP (not manual configuration) for both
> wired and wireless clients. Get and post the output from IPCONFIG /ALL.
>
>>"Geoff" <geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
>>message news:1HMwg.106100$(E-Mail Removed) .uk...
>>>I will disable all security to get try and get the thing connected first.
>>>
>>> I will check the MAC filtering option. I don't "think" I've touched it,
>>> but you never know - is set as "on" by default??.
>>>
>>> A mate of mine is bringing me his spare ADSL Router on Tuesday and I
>>> will
>>> try that in their system if I cant't get things working with their
>>> existing setup.
>>>
>>> I suspect that as I'm not familiar with the BT Voyager router, I may not
>>> have it configured properly and if the MAC filtering is "on", I'm
>>> guessing
>>> it will refuse connections from any other PC's??
>>>
>>> Many thanks for all your help, I will report back on Tusday after I've
>>> been to their house.
>>>
>>> Geoff
>>> "John Navas" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> On Sun, 23 Jul 2006 09:55:15 GMT, "Geoff"
>>>> <geoff.bell.1@SPAMMERS_GET_STUFFED_blueyonder.co.u k> wrote in
>>>> <7IHwg.105935$(E-Mail Removed)> :
>>>>
>>>>>Thanks for the suggestions:
>>>>>
>>>>>His PC was in a dreadful mess, so I reinstalled it from scratch using
>>>>>his
>>>>>XP
>>>>>Home SP2 disk. All updates etc from Windows Update were applied and
>>>>>checked
>>>>>until there were no more updates available for it. He's only just got
>>>>>the
>>>>>router and this particular PC has never been used wirelessly with it.
>>>>>
>>>>>My network does not have the same name as his - I changed mine for
>>>>>security
>>>>>purposes and left his as the default "BTVOYAGER2110AB" until we got it
>>>>>up
>>>>>and running.
>>>>>
>>>>>I removed the network adapter from device manager and let it rediscover
>>>>>it
>>>>>and the same thing happened.
>>>>>
>>>>>I will try backing off to WEP and see if I can get a connection.
>>>>
>>>> Good idea. I'd personally disable all security temporarily while
>>>> troubleshooting the problem. WEP can be a problem because different
>>>> products interpret keys differently.
>>>>
>>>>>Maybe it would be better to use the configuration software that came
>>>>>with
>>>>>the card rather than letting Windows configure it?? It's a Sweex
>>>>>Ralink
>>>>>54meg pci card. I've never used them before so I don't know what their
>>>>>config software is like??
>>>>
>>>> I haven't either. It may be worth giving the vendor software a try.
>>>> I normally prefer to use Windows for Wi-Fi configuration because most
>>>> vendor software isn't as good. One exception is Intel, which has very
>>>> good (other than being horribly bloated) connection software.
>>>>
>>>>>Are there any know issues with either the card or the BT router??
>>>>
>>>> I'm not familiar with either -- sorry.
>>>>
>>>> That it works at your house but not at his house suggests the problem
>>>> is
>>>> related to the configuration of his wireless router/access point.
>>>> Might
>>>> you possibly have enabled *> MAC filtering <* for just the one original
>>>> computer? This is why I recommend removing *all* security for
>>>> troubleshooting.
>>>>
>>>>>Thanks for your help
>>>>>
>>>>>Geoff
>>>>>
>>>>>"John Navas" <(E-Mail Removed)> wrote in message
>>>>>news:(E-Mail Removed) om...
>>>>>> On Sat, 22 Jul 2006 15:12:24 GMT, "GB" <(E-Mail Removed)> wrote in
>>>>>> <sfrwg.3712$(E-Mail Removed)>:
>>>>>>
>>>>>>>Hoping for some help here as I'm at a dead end.
>>>>>>>
>>>>>>>Installed XP Home for a friend of mine. IU set it up at my house
>>>>>>>connected
>>>>>>>to my wireless network - worked great - good signal strength and no
>>>>>>>problems.
>>>>>>>
>>>>>>>Took it back to them and although I can see their wireless network, I
>>>>>>>can't
>>>>>>>get the PC to connect to it. I set their router up for use with
>>>>>>>another
>>>>>>>PC
>>>>>>>in their house which works fine, but the "new" PC can't connect.
>>>>>>>
>>>>>>>When it asks for the WPA network key and I input their key, it hangs
>>>>>>>at
>>>>>>>the
>>>>>>>"connecting" dialogue box for ages and eventually says that it can't
>>>>>>>connect. Now the wierd bit is that there is already a network key in
>>>>>>>the
>>>>>>>dialogue box when I try and connect. Judging by the number of
>>>>>>>characters
>>>>>>>in
>>>>>>>the key, it's mine from my wireless network??
>>>>>>
>>>>>> Sounds like you both have the same SSID, which is a Really Bad
>>>>>> Idea(c).
>>>>>> Set *unique* SSIDs on both WLANs; e.g.,
>>>>>> * "GB's wonderous wireless"
>>>>>> * "Friend's so-so-wireless"
>>>>>>
>>>>>> --
>>>>>> Best regards, FAQ for Wireless Internet:
>>>>>> <http://Wireless.wikia.com>
>>>>>> John Navas FAQ for Wi-Fi:
>>>>>> <http://wireless.wikia.com/wiki/Wi-Fi>
>>>>>> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
>>>>>> Fixes to Wi-Fi Problems:
>>>>>> <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>
>>>>>
>>>>
>>>> --
>>>> Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
>>>> John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
>>>> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
>>>> Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>
>>>
>>>
>>
>
> --
> Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
> John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
> Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
> Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>