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wltrysvc and Found new hardware

 
 
SteveTBM
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      06-07-2005, 08:21 PM
I have just reinstalled a Belkin wireless PCNCIA laptop card.
I now find upon starting the computer that it has 'Found New Hardware' and
it wants to install the software for 'WLTRYCVS'.

Tried contacting Belkin and heard nothing back.

Any help would be appreciated!

Thanks.

SteveTBM


 
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Jeff Liebermann
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      06-07-2005, 11:24 PM
On Tue, 07 Jun 2005 20:21:34 GMT, "SteveTBM"
<(E-Mail Removed)> wrote:

>I have just reinstalled a Belkin wireless PCNCIA laptop card.


Could I trouble you to disclose the model number of the Belkin
Wireless PCMCIA card?. If I had that information, I could download
the driver for your unspecified operating system, and look though the
list of files to see if there is such a driver. You could probably do
the same thing.

>I now find upon starting the computer that it has 'Found New Hardware' and
>it wants to install the software for 'WLTRYCVS'.


Well, lets pretend it's NOT one of the files in the Belkin driver
install. That means it's either:
1. A temporary file created by the installation script (which I
doubt).
2. Spyware, virus, worm, or trojan horse. These tend to generate
random filenames to avoid anti-virus and anti-spyware software.

>Tried contacting Belkin and heard nothing back.


My favorite question for support is "What's the latest driver
version?" They usually don't know.


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# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831.336.2558 voice http://www.LearnByDestroying.com
# (E-Mail Removed)
# (E-Mail Removed) AE6KS
 
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SteveTBM
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      06-08-2005, 01:52 PM

>>I have just reinstalled a Belkin wireless PCNCIA laptop card.

>
> Could I trouble you to disclose the model number of the Belkin
> Wireless PCMCIA card?. If I had that information, I could download
> the driver for your unspecified operating system, and look though the
> list of files to see if there is such a driver. You could probably do
> the same thing.


Sony Vaio FX401
OS is XP SP2.
Belkin card is 'Wireless G notebook network card' F5D7011




>>I now find upon starting the computer that it has 'Found New Hardware' and
>>it wants to install the software for 'WLTRYCVS'.

>
> Well, lets pretend it's NOT one of the files in the Belkin driver
> install. That means it's either:
> 1. A temporary file created by the installation script (which I
> doubt).
> 2. Spyware, virus, worm, or trojan horse. These tend to generate
> random filenames to avoid anti-virus and anti-spyware software.


I feel confident that it is neither a virus, worm etc. However, I notice
that I have misspelt the file. It should be 'wltrysvc' (I did get it right
in the header!)




>>Tried contacting Belkin and heard nothing back.

>
> My favorite question for support is "What's the latest driver
> version?" They usually don't know.



To be honest, I usually have good fortune with company support however
Belkin can't be bothered to even acknowledge my query.


Cheers,

SteveTBM



 
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Jeff Liebermann
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      06-08-2005, 03:25 PM
On Wed, 08 Jun 2005 13:52:17 GMT, "SteveTBM"
<(E-Mail Removed)> wrote:

>Sony Vaio FX401
>OS is XP SP2.
>Belkin card is 'Wireless G notebook network card' F5D7011


Got it. Thanks.

>I feel confident that it is neither a virus, worm etc. However, I notice
>that I have misspelt the file. It should be 'wltrysvc' (I did get it right
>in the header!)


Using Google, I find:
http://www.neuber.com/taskmanager/pr...rysvc.exe.html
that it's part of the Broadcom chip driver. Methinks it's the program
that shows the signal strength in the system tray. That should be
safe to install or reinstall. I downloaded the driver and tried to
list the files inside the Installshield CAB archives. Winzip won't
says they're not in standard format, so I can't easily check if the
program is really in the archive.

My guess(tm) is that there's something broken in the driver install.
There's always an issue as to whether the card or the drivers are
installed first. I suggest you:
1. Remove the card.
2. Uninstall the drivers.
3. Reboot.
4. Create a System Restore "restore point".
5. Run a cleanup utility to completely vaporize all temporary and
junk files. I like "Crap Cleaner":
http://www.ccleaner.com
6. Download a fresh driver from the Belkin web pile.
7. Install the driver.
8. Plug in the card.

If you think you've made a unrecoverable mess, then use the System
Restore utility to roll the operating system back to where it was
before you installed the Belkin card.

>To be honest, I usually have good fortune with company support however
>Belkin can't be bothered to even acknowledge my query.


I've said some not very nice things about Belkin in the past. There's
more wrong than just support.


--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 AE6KS 831-336-2558
 
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NBT
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      06-08-2005, 04:05 PM
Jeff Liebermann wrote:
8><...........................................

Winzip won't
> says they're not in standard format, so I can't easily check if the
> program is really in the archive.
>

8><...................................
Had a quick look in the setup.inx file and it is listed there.
AegisI5.exe
WLTRYSVC.EXE
AegisI2.exe
bcmwltry.exe

 
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