Wires / Engineer install - what is the difference?

Hi,

I joined BT Openworld long ago on 512K and had an engineer come round
to install the new socket, etc. I will leave BT soon and understand if
your install is wires only then using a MAC code the switch over can
be completed without much loss of service.

So, with these new self-installs, what is the difference? Why can't I
with an older engineer install have the swap over at the exchange down
quickly? I use a modem, phone wires out the house to the exchange -
what is the problem?

Thanks.

narcissu wrote:
> Hi,
>
> I joined BT Openworld long ago on 512K and had an engineer come round
> to install the new socket, etc. I will leave BT soon and understand if
> your install is wires only then using a MAC code the switch over can
> be completed without much loss of service.
>
> So, with these new self-installs, what is the difference? Why can't I
> with an older engineer install have the swap over at the exchange down
> quickly? I use a modem, phone wires out the house to the exchange -
> what is the problem?
>
> Thanks.

It should (repeat should) nowadays be no different, other than you may be
required to return your original modem...

Hi

"narcissu" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> Hi,
>
> I joined BT Openworld long ago on 512K and had an engineer come round
> to install the new socket, etc. I will leave BT soon and understand if
> your install is wires only then using a MAC code the switch over can
> be completed without much loss of service.
>
> So, with these new self-installs, what is the difference? Why can't I
> with an older engineer install have the swap over at the exchange down
> quickly? I use a modem, phone wires out the house to the exchange -
> what is the problem?

I had a BT engineer install and migrated with no problems about
a year ago. Just check that your new ISP supports this.

I never did find out why having an engineer install caused problems

On Sat, 26 Feb 2005 10:03:18 -0000, "Thanatos" <(E-Mail Removed)> wrote:

>I never did find out why having an engineer install caused problems

Simply put it was BT Wholesale's ordering system that had the
problems. It is certainly possible now to do a migration/conversion
from "engineer-install" to IPStream but as you say it depends on the
ISPs concerned. Some don't want to know as it has a higher migration
cost, customers don't understand why and then whinge at/about the ISP.

Oh and even if BT sends out a bag for the USB modem you don't send it
back now - its yours. They shouldn't be sending out bags but fuckups
happen :-)
--
John Naismith

On Sat, 26 Feb 2005 10:32:58 +0000, John Naismith
<john$(E-Mail Removed)> wrote:

>On Sat, 26 Feb 2005 10:03:18 -0000, "Thanatos" <(E-Mail Removed)> wrote:
>
>>I never did find out why having an engineer install caused problems
>
>Simply put it was BT Wholesale's ordering system that had the
>problems. It is certainly possible now to do a migration/conversion
>from "engineer-install" to IPStream but as you say it depends on the
>ISPs concerned. Some don't want to know as it has a higher migration
>cost, customers don't understand why and then whinge at/about the ISP.
>
>Oh and even if BT sends out a bag for the USB modem you don't send it
>back now - its yours. They shouldn't be sending out bags but fuckups
>happen :-)

Thanks - the modem is mine as BT told us so! Still worried if it dies
and then I have no net connection - do not think I have a modem or ISP
that supports it if I leave BT (transistion phase).

I am not sure if it was Pipex or Zen, but one or both said migration
from an older engineer install was not possible without disruption -
this was still on their faq's a few days ago - so I assume it is still
very much an issue? So condusing.

Hi

"John Naismith" <john$(E-Mail Removed)> wrote in message
news(E-Mail Removed)...
> On Sat, 26 Feb 2005 10:03:18 -0000, "Thanatos" <(E-Mail Removed)> wrote:
>
>>I never did find out why having an engineer install caused problems
>
> Simply put it was BT Wholesale's ordering system that had the
> problems. It is certainly possible now to do a migration/conversion
> from "engineer-install" to IPStream but as you say it depends on the
> ISPs concerned. Some don't want to know as it has a higher migration
> cost, customers don't understand why and then whinge at/about the ISP.
>
> Oh and even if BT sends out a bag for the USB modem you don't send it
> back now - its yours. They shouldn't be sending out bags but fuckups
> happen :-)

They never did ask me to return my 'frog' It has been in
constant use since september 2000 without a fault. I should
be upgraded to 2meg line next week, I will be interested to
see how it performs then.