Wireless Zero Configuration Service Problem

On a computer running Windows XP Pro SP2, apparently after installing
automatic updates last week, the following happens at login:
Login is successful, the user's desktop background appears and that is it.
No taskbar, no desktop icons, no start button. Ctrl-Alt-Delete does nothing.
But if you press the Escape key at this point, the desktop appears and the
computer finishes booting normally.

Using MSCONFIG I have determined the problem to be the Wireless Zero
Configuration Service. If I disable it, the computer will boot normally but
the user will not be able to connect to his wireless network. I have
installed the latest device drivers. I have even reinstalled Service Pack 2.
Any help troubleshooting this would be appreciated.

The 3 updates applied this week were: KB901214, KB890830 and KB903235.

Thanks,

Jeff

Thanks for replying. I have looked through all the event logs but there are
no errors.

"Clark" wrote:

> This is just a guess, but the first one appears to be an update for Windows
> and Office. You might check any settings for those as far as security.
>
> The second one is for the Windows Malicious Software Removal Tool. It is
> probably doing something or is having a conflict with your anti-virus
> software. Check the Event viewer to see if any errors show up at boot.
>
> http://support.microsoft.com/kb/891717/
>
> The last one I could not find much information about.
>
> My best guess would be the KB890830 one.
>
> Clark
>
>
>
>
> "Jeff" <(E-Mail Removed)> wrote in message
> news:9F65C4BB-3526-4598-9B8D-(E-Mail Removed)...
> > On a computer running Windows XP Pro SP2, apparently after installing
> > automatic updates last week, the following happens at login:
> > Login is successful, the user's desktop background appears and that is it.
> > No taskbar, no desktop icons, no start button. Ctrl-Alt-Delete does
> > nothing.
> > But if you press the Escape key at this point, the desktop appears and the
> > computer finishes booting normally.
> >
> > Using MSCONFIG I have determined the problem to be the Wireless Zero
> > Configuration Service. If I disable it, the computer will boot normally
> > but
> > the user will not be able to connect to his wireless network. I have
> > installed the latest device drivers. I have even reinstalled Service Pack
> > 2.
> > Any help troubleshooting this would be appreciated.
> >
> > The 3 updates applied this week were: KB901214, KB890830 and KB903235.
> >
> > Thanks,
> >
> > Jeff
> >
> >
>
>
>

I've run into the same problem, on seperate laptops.
If the wireless is disabled in the OS, they log in fine, if not, it takes 2+
minutes.

I think I've narrowed it down to the KB903235 as causing the problem,
exactly what about it I don't know yet, I'm still trying things.



"Jeff" <(E-Mail Removed)> wrote in message
news:924EF6C1-52F4-4AD2-8A82-(E-Mail Removed)...
> Thanks for replying. I have looked through all the event logs but there
> are
> no errors.
>
> "Clark" wrote:
>
>> This is just a guess, but the first one appears to be an update for
>> Windows
>> and Office. You might check any settings for those as far as security.
>>
>> The second one is for the Windows Malicious Software Removal Tool. It is
>> probably doing something or is having a conflict with your anti-virus
>> software. Check the Event viewer to see if any errors show up at boot.
>>
>> http://support.microsoft.com/kb/891717/
>>
>> The last one I could not find much information about.
>>
>> My best guess would be the KB890830 one.
>>
>> Clark
>>
>>
>>
>>
>> "Jeff" <(E-Mail Removed)> wrote in message
>> news:9F65C4BB-3526-4598-9B8D-(E-Mail Removed)...
>> > On a computer running Windows XP Pro SP2, apparently after installing
>> > automatic updates last week, the following happens at login:
>> > Login is successful, the user's desktop background appears and that is
>> > it.
>> > No taskbar, no desktop icons, no start button. Ctrl-Alt-Delete does
>> > nothing.
>> > But if you press the Escape key at this point, the desktop appears and
>> > the
>> > computer finishes booting normally.
>> >
>> > Using MSCONFIG I have determined the problem to be the Wireless Zero
>> > Configuration Service. If I disable it, the computer will boot normally
>> > but
>> > the user will not be able to connect to his wireless network. I have
>> > installed the latest device drivers. I have even reinstalled Service
>> > Pack
>> > 2.
>> > Any help troubleshooting this would be appreciated.
>> >
>> > The 3 updates applied this week were: KB901214, KB890830 and KB903235.
>> >
>> > Thanks,
>> >
>> > Jeff
>> >
>> >
>>
>>
>>