Wireless XP SP2 networking issues.

I have an existing combination network, hard-wired and wireless using a
Linksys WRV54G Router which supports both the B & G protocols. Have 2 desktop
PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1 XP
SP1). The network uses static IP addressing. I just purchased a new laptop
which is preinstalled with XP SP2 and which has the ability to use either B
or G wireless. I have assigned the new laptop a static IP address, and
entered the DNS and Gateway information. It connects to the wireless network
but I cannot see any of the other computers on the network or the shares, nor
can I ping anything (not the machines on the network, or the router or
anything on the internet). I'm baffled and am open to any suggestions.

Thanks for your help.
Tina

Have you tried with the XP firewall turned off?

"Tina.V" <(E-Mail Removed)> wrote in message
news:90782E52-7567-4490-8681-(E-Mail Removed)...
>I have an existing combination network, hard-wired and wireless using a
> Linksys WRV54G Router which supports both the B & G protocols. Have 2
> desktop
> PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1 XP
> SP1). The network uses static IP addressing. I just purchased a new
> laptop
> which is preinstalled with XP SP2 and which has the ability to use either
> B
> or G wireless. I have assigned the new laptop a static IP address, and
> entered the DNS and Gateway information. It connects to the wireless
> network
> but I cannot see any of the other computers on the network or the shares,
> nor
> can I ping anything (not the machines on the network, or the router or
> anything on the internet). I'm baffled and am open to any suggestions.
>
> Thanks for your help.
> Tina

Yes I have disabled the firewall and tried that also.

Another fact and I'm sure this is the cause but don't know why it's
happening - even though I've hardcoded the IP, DNS and Gateway Address into
the properties on the wireless.. when I run and IPCONFIGA

"Tony" wrote:

> Have you tried with the XP firewall turned off?
>
> "Tina.V" <(E-Mail Removed)> wrote in message
> news:90782E52-7567-4490-8681-(E-Mail Removed)...
> >I have an existing combination network, hard-wired and wireless using a
> > Linksys WRV54G Router which supports both the B & G protocols. Have 2
> > desktop
> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1 XP
> > SP1). The network uses static IP addressing. I just purchased a new
> > laptop
> > which is preinstalled with XP SP2 and which has the ability to use either
> > B
> > or G wireless. I have assigned the new laptop a static IP address, and
> > entered the DNS and Gateway information. It connects to the wireless
> > network
> > but I cannot see any of the other computers on the network or the shares,
> > nor
> > can I ping anything (not the machines on the network, or the router or
> > anything on the internet). I'm baffled and am open to any suggestions.
> >
> > Thanks for your help.
> > Tina
>
>
>

Sorry my previous message went without beign finished.

What I was saying is when I run and IPCONFIG, the gateway comes in blank. I
checked the TCP/IP properties again, and went into the advanced settings and
the gateway IP is there. I don't know why ipconfig isn't showing it.

Tina

"Tony" wrote:

> Have you tried with the XP firewall turned off?
>
> "Tina.V" <(E-Mail Removed)> wrote in message
> news:90782E52-7567-4490-8681-(E-Mail Removed)...
> >I have an existing combination network, hard-wired and wireless using a
> > Linksys WRV54G Router which supports both the B & G protocols. Have 2
> > desktop
> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1 XP
> > SP1). The network uses static IP addressing. I just purchased a new
> > laptop
> > which is preinstalled with XP SP2 and which has the ability to use either
> > B
> > or G wireless. I have assigned the new laptop a static IP address, and
> > entered the DNS and Gateway information. It connects to the wireless
> > network
> > but I cannot see any of the other computers on the network or the shares,
> > nor
> > can I ping anything (not the machines on the network, or the router or
> > anything on the internet). I'm baffled and am open to any suggestions.
> >
> > Thanks for your help.
> > Tina
>
>
>

Do you have DHCP enabled in the router? If so will the new PC connect if
you change TCP/IP to be allocated IP address automatically?

Is the Local Area Network Connection showing as No. 2 or 3?

"Tina.V" <(E-Mail Removed)> wrote in message
news:0DE1C9DC-CE6E-4DD7-987E-(E-Mail Removed)...
> Sorry my previous message went without beign finished.
>
> What I was saying is when I run and IPCONFIG, the gateway comes in blank.
> I
> checked the TCP/IP properties again, and went into the advanced settings
> and
> the gateway IP is there. I don't know why ipconfig isn't showing it.
>
> Tina
>
> "Tony" wrote:
>
>> Have you tried with the XP firewall turned off?
>>
>> "Tina.V" <(E-Mail Removed)> wrote in message
>> news:90782E52-7567-4490-8681-(E-Mail Removed)...
>> >I have an existing combination network, hard-wired and wireless using a
>> > Linksys WRV54G Router which supports both the B & G protocols. Have 2
>> > desktop
>> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1
>> > XP
>> > SP1). The network uses static IP addressing. I just purchased a new
>> > laptop
>> > which is preinstalled with XP SP2 and which has the ability to use
>> > either
>> > B
>> > or G wireless. I have assigned the new laptop a static IP address, and
>> > entered the DNS and Gateway information. It connects to the wireless
>> > network
>> > but I cannot see any of the other computers on the network or the
>> > shares,
>> > nor
>> > can I ping anything (not the machines on the network, or the router or
>> > anything on the internet). I'm baffled and am open to any suggestions.
>> >
>> > Thanks for your help.
>> > Tina
>>
>>
>>

Tina,

I believe that there is some problem here regarding the configuration of
this interface. You entered the IP address/Subnet Mask/Gateway address in
the blanks located on the "General" tab of the TCP/IP configuration page,
correct?

Could you provide the exact numbers you are using to configure this network
to me? Maybe there is some problem with the network addresses you have
choosen.

Now, if the config info was corrupted, this problem might also happen. You
could choose to uninstall and reinstall this adapter. You can do this
through Device Management ( run "devmgmt.msc")


--
Brian Wehrle
(E-Mail Removed)
Software Test Engineer/Wireless Networking
Microsoft Corp.


"Tina.V" <(E-Mail Removed)> wrote in message
news:0DE1C9DC-CE6E-4DD7-987E-(E-Mail Removed)...
> Sorry my previous message went without beign finished.
>
> What I was saying is when I run and IPCONFIG, the gateway comes in blank.
> I
> checked the TCP/IP properties again, and went into the advanced settings
> and
> the gateway IP is there. I don't know why ipconfig isn't showing it.
>
> Tina
>
> "Tony" wrote:
>
>> Have you tried with the XP firewall turned off?
>>
>> "Tina.V" <(E-Mail Removed)> wrote in message
>> news:90782E52-7567-4490-8681-(E-Mail Removed)...
>> >I have an existing combination network, hard-wired and wireless using a
>> > Linksys WRV54G Router which supports both the B & G protocols. Have 2
>> > desktop
>> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1
>> > XP
>> > SP1). The network uses static IP addressing. I just purchased a new
>> > laptop
>> > which is preinstalled with XP SP2 and which has the ability to use
>> > either
>> > B
>> > or G wireless. I have assigned the new laptop a static IP address, and
>> > entered the DNS and Gateway information. It connects to the wireless
>> > network
>> > but I cannot see any of the other computers on the network or the
>> > shares,
>> > nor
>> > can I ping anything (not the machines on the network, or the router or
>> > anything on the internet). I'm baffled and am open to any suggestions.
>> >
>> > Thanks for your help.
>> > Tina
>>
>>
>>

Yes I entered the information on the General tab of the wireless adapter.

The IP address is 10.0.0.194
The subnet is 255.255.255.0
The Router/Gateway address is 10.0.0.251 (I know that normally it would be
10.0.0.1 but it's set this way intentionally by my boss).

I will try the adapter reinstall, even though it's a brand new laptop and I
just wanted to attache it to do the updates.

Thanks!

"Brian Wehrle [MSFT]" wrote:

> Tina,
>
> I believe that there is some problem here regarding the configuration of
> this interface. You entered the IP address/Subnet Mask/Gateway address in
> the blanks located on the "General" tab of the TCP/IP configuration page,
> correct?
>
> Could you provide the exact numbers you are using to configure this network
> to me? Maybe there is some problem with the network addresses you have
> choosen.
>
> Now, if the config info was corrupted, this problem might also happen. You
> could choose to uninstall and reinstall this adapter. You can do this
> through Device Management ( run "devmgmt.msc")
>
>
> --
> Brian Wehrle
> (E-Mail Removed)
> Software Test Engineer/Wireless Networking
> Microsoft Corp.
>
>
> "Tina.V" <(E-Mail Removed)> wrote in message
> news:0DE1C9DC-CE6E-4DD7-987E-(E-Mail Removed)...
> > Sorry my previous message went without beign finished.
> >
> > What I was saying is when I run and IPCONFIG, the gateway comes in blank.
> > I
> > checked the TCP/IP properties again, and went into the advanced settings
> > and
> > the gateway IP is there. I don't know why ipconfig isn't showing it.
> >
> > Tina
> >
> > "Tony" wrote:
> >
> >> Have you tried with the XP firewall turned off?
> >>
> >> "Tina.V" <(E-Mail Removed)> wrote in message
> >> news:90782E52-7567-4490-8681-(E-Mail Removed)...
> >> >I have an existing combination network, hard-wired and wireless using a
> >> > Linksys WRV54G Router which supports both the B & G protocols. Have 2
> >> > desktop
> >> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1
> >> > XP
> >> > SP1). The network uses static IP addressing. I just purchased a new
> >> > laptop
> >> > which is preinstalled with XP SP2 and which has the ability to use
> >> > either
> >> > B
> >> > or G wireless. I have assigned the new laptop a static IP address, and
> >> > entered the DNS and Gateway information. It connects to the wireless
> >> > network
> >> > but I cannot see any of the other computers on the network or the
> >> > shares,
> >> > nor
> >> > can I ping anything (not the machines on the network, or the router or
> >> > anything on the internet). I'm baffled and am open to any suggestions.
> >> >
> >> > Thanks for your help.
> >> > Tina
> >>
> >>
> >>
>
>
>

I have now removed the wireless adapter through the device manager, and
reinstalled it. Now on reboot Ipconfig does have the default gateway, as well
as the network IP address and DNS entries. However I still cannot see or
connect to the other computers in the same workgroup, nor do I get Internet
access.

"Tina.V" wrote:

> Yes I entered the information on the General tab of the wireless adapter.
>
> The IP address is 10.0.0.194
> The subnet is 255.255.255.0
> The Router/Gateway address is 10.0.0.251 (I know that normally it would be
> 10.0.0.1 but it's set this way intentionally by my boss).
>
> I will try the adapter reinstall, even though it's a brand new laptop and I
> just wanted to attache it to do the updates.
>
> Thanks!
>
> "Brian Wehrle [MSFT]" wrote:
>
> > Tina,
> >
> > I believe that there is some problem here regarding the configuration of
> > this interface. You entered the IP address/Subnet Mask/Gateway address in
> > the blanks located on the "General" tab of the TCP/IP configuration page,
> > correct?
> >
> > Could you provide the exact numbers you are using to configure this network
> > to me? Maybe there is some problem with the network addresses you have
> > choosen.
> >
> > Now, if the config info was corrupted, this problem might also happen. You
> > could choose to uninstall and reinstall this adapter. You can do this
> > through Device Management ( run "devmgmt.msc")
> >
> >
> > --
> > Brian Wehrle
> > (E-Mail Removed)
> > Software Test Engineer/Wireless Networking
> > Microsoft Corp.
> >
> >
> > "Tina.V" <(E-Mail Removed)> wrote in message
> > news:0DE1C9DC-CE6E-4DD7-987E-(E-Mail Removed)...
> > > Sorry my previous message went without beign finished.
> > >
> > > What I was saying is when I run and IPCONFIG, the gateway comes in blank.
> > > I
> > > checked the TCP/IP properties again, and went into the advanced settings
> > > and
> > > the gateway IP is there. I don't know why ipconfig isn't showing it.
> > >
> > > Tina
> > >
> > > "Tony" wrote:
> > >
> > >> Have you tried with the XP firewall turned off?
> > >>
> > >> "Tina.V" <(E-Mail Removed)> wrote in message
> > >> news:90782E52-7567-4490-8681-(E-Mail Removed)...
> > >> >I have an existing combination network, hard-wired and wireless using a
> > >> > Linksys WRV54G Router which supports both the B & G protocols. Have 2
> > >> > desktop
> > >> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1- Win2k & 1
> > >> > XP
> > >> > SP1). The network uses static IP addressing. I just purchased a new
> > >> > laptop
> > >> > which is preinstalled with XP SP2 and which has the ability to use
> > >> > either
> > >> > B
> > >> > or G wireless. I have assigned the new laptop a static IP address, and
> > >> > entered the DNS and Gateway information. It connects to the wireless
> > >> > network
> > >> > but I cannot see any of the other computers on the network or the
> > >> > shares,
> > >> > nor
> > >> > can I ping anything (not the machines on the network, or the router or
> > >> > anything on the internet). I'm baffled and am open to any suggestions.
> > >> >
> > >> > Thanks for your help.
> > >> > Tina
> > >>
> > >>
> > >>
> >
> >
> >

Tina,

Well, one step at a time. Since you now have the correc information, it
will be worthwhile to pursue the next logical
step. Please try doing a ping from the workstation to the router (from the
cmd.exe window):
ping 10.0.0.251
You should be able to do thing ping. If there is an error message, please
post what the output of the ping command is.

Once you can do a ping to that machine, you should be able to ping the DNS
servers. These also should be entered in that same page to allow
for correct network access. If they are not entered, you will need to get
these numbers from another machine and enter them where you put the rest of
the
TCP/IP information.

--
Brian Wehrle
(E-Mail Removed)
Software Test Engineer/Wireless Networking
Microsoft Corp.


"Tina.V" <(E-Mail Removed)> wrote in message
news:2F76C464-9B83-4AF3-9190-(E-Mail Removed)...
>I have now removed the wireless adapter through the device manager, and
> reinstalled it. Now on reboot Ipconfig does have the default gateway, as
> well
> as the network IP address and DNS entries. However I still cannot see or
> connect to the other computers in the same workgroup, nor do I get
> Internet
> access.
>
> "Tina.V" wrote:
>
>> Yes I entered the information on the General tab of the wireless adapter.
>>
>> The IP address is 10.0.0.194
>> The subnet is 255.255.255.0
>> The Router/Gateway address is 10.0.0.251 (I know that normally it would
>> be
>> 10.0.0.1 but it's set this way intentionally by my boss).
>>
>> I will try the adapter reinstall, even though it's a brand new laptop and
>> I
>> just wanted to attache it to do the updates.
>>
>> Thanks!
>>
>> "Brian Wehrle [MSFT]" wrote:
>>
>> > Tina,
>> >
>> > I believe that there is some problem here regarding the configuration
>> > of
>> > this interface. You entered the IP address/Subnet Mask/Gateway address
>> > in
>> > the blanks located on the "General" tab of the TCP/IP configuration
>> > page,
>> > correct?
>> >
>> > Could you provide the exact numbers you are using to configure this
>> > network
>> > to me? Maybe there is some problem with the network addresses you have
>> > choosen.
>> >
>> > Now, if the config info was corrupted, this problem might also happen.
>> > You
>> > could choose to uninstall and reinstall this adapter. You can do this
>> > through Device Management ( run "devmgmt.msc")
>> >
>> >
>> > --
>> > Brian Wehrle
>> > (E-Mail Removed)
>> > Software Test Engineer/Wireless Networking
>> > Microsoft Corp.
>> >
>> >
>> > "Tina.V" <(E-Mail Removed)> wrote in message
>> > news:0DE1C9DC-CE6E-4DD7-987E-(E-Mail Removed)...
>> > > Sorry my previous message went without beign finished.
>> > >
>> > > What I was saying is when I run and IPCONFIG, the gateway comes in
>> > > blank.
>> > > I
>> > > checked the TCP/IP properties again, and went into the advanced
>> > > settings
>> > > and
>> > > the gateway IP is there. I don't know why ipconfig isn't showing
>> > > it.
>> > >
>> > > Tina
>> > >
>> > > "Tony" wrote:
>> > >
>> > >> Have you tried with the XP firewall turned off?
>> > >>
>> > >> "Tina.V" <(E-Mail Removed)> wrote in message
>> > >> news:90782E52-7567-4490-8681-(E-Mail Removed)...
>> > >> >I have an existing combination network, hard-wired and wireless
>> > >> >using a
>> > >> > Linksys WRV54G Router which supports both the B & G protocols.
>> > >> > Have 2
>> > >> > desktop
>> > >> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1-
>> > >> > Win2k & 1
>> > >> > XP
>> > >> > SP1). The network uses static IP addressing. I just purchased a
>> > >> > new
>> > >> > laptop
>> > >> > which is preinstalled with XP SP2 and which has the ability to use
>> > >> > either
>> > >> > B
>> > >> > or G wireless. I have assigned the new laptop a static IP address,
>> > >> > and
>> > >> > entered the DNS and Gateway information. It connects to the
>> > >> > wireless
>> > >> > network
>> > >> > but I cannot see any of the other computers on the network or the
>> > >> > shares,
>> > >> > nor
>> > >> > can I ping anything (not the machines on the network, or the
>> > >> > router or
>> > >> > anything on the internet). I'm baffled and am open to any
>> > >> > suggestions.
>> > >> >
>> > >> > Thanks for your help.
>> > >> > Tina
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >

Thanks for the thoughts but I had already tried pinging the router, other
systems on my home network and the DNS servers. What I finally found in the
newsgroups all the way back a number of pages was someone who posted the only
way they were able to get theirs to work was to not use WEP or WPA. I
disabled the WEP (had been at 64 bit) and immediately everything started
working. I've read even further back amoung the threads and this apparently
is a common issue. It doesn't seem as though there has been any fix for it.

If you have other suggestions I'm certainly willing to try. Thanks!

"Brian Wehrle [MSFT]" wrote:

> Tina,
>
> Well, one step at a time. Since you now have the correc information, it
> will be worthwhile to pursue the next logical
> step. Please try doing a ping from the workstation to the router (from the
> cmd.exe window):
> ping 10.0.0.251
> You should be able to do thing ping. If there is an error message, please
> post what the output of the ping command is.
>
> Once you can do a ping to that machine, you should be able to ping the DNS
> servers. These also should be entered in that same page to allow
> for correct network access. If they are not entered, you will need to get
> these numbers from another machine and enter them where you put the rest of
> the
> TCP/IP information.
>
> --
> Brian Wehrle
> (E-Mail Removed)
> Software Test Engineer/Wireless Networking
> Microsoft Corp.
>
>
> "Tina.V" <(E-Mail Removed)> wrote in message
> news:2F76C464-9B83-4AF3-9190-(E-Mail Removed)...
> >I have now removed the wireless adapter through the device manager, and
> > reinstalled it. Now on reboot Ipconfig does have the default gateway, as
> > well
> > as the network IP address and DNS entries. However I still cannot see or
> > connect to the other computers in the same workgroup, nor do I get
> > Internet
> > access.
> >
> > "Tina.V" wrote:
> >
> >> Yes I entered the information on the General tab of the wireless adapter.
> >>
> >> The IP address is 10.0.0.194
> >> The subnet is 255.255.255.0
> >> The Router/Gateway address is 10.0.0.251 (I know that normally it would
> >> be
> >> 10.0.0.1 but it's set this way intentionally by my boss).
> >>
> >> I will try the adapter reinstall, even though it's a brand new laptop and
> >> I
> >> just wanted to attache it to do the updates.
> >>
> >> Thanks!
> >>
> >> "Brian Wehrle [MSFT]" wrote:
> >>
> >> > Tina,
> >> >
> >> > I believe that there is some problem here regarding the configuration
> >> > of
> >> > this interface. You entered the IP address/Subnet Mask/Gateway address
> >> > in
> >> > the blanks located on the "General" tab of the TCP/IP configuration
> >> > page,
> >> > correct?
> >> >
> >> > Could you provide the exact numbers you are using to configure this
> >> > network
> >> > to me? Maybe there is some problem with the network addresses you have
> >> > choosen.
> >> >
> >> > Now, if the config info was corrupted, this problem might also happen.
> >> > You
> >> > could choose to uninstall and reinstall this adapter. You can do this
> >> > through Device Management ( run "devmgmt.msc")
> >> >
> >> >
> >> > --
> >> > Brian Wehrle
> >> > (E-Mail Removed)
> >> > Software Test Engineer/Wireless Networking
> >> > Microsoft Corp.
> >> >
> >> >
> >> > "Tina.V" <(E-Mail Removed)> wrote in message
> >> > news:0DE1C9DC-CE6E-4DD7-987E-(E-Mail Removed)...
> >> > > Sorry my previous message went without beign finished.
> >> > >
> >> > > What I was saying is when I run and IPCONFIG, the gateway comes in
> >> > > blank.
> >> > > I
> >> > > checked the TCP/IP properties again, and went into the advanced
> >> > > settings
> >> > > and
> >> > > the gateway IP is there. I don't know why ipconfig isn't showing
> >> > > it.
> >> > >
> >> > > Tina
> >> > >
> >> > > "Tony" wrote:
> >> > >
> >> > >> Have you tried with the XP firewall turned off?
> >> > >>
> >> > >> "Tina.V" <(E-Mail Removed)> wrote in message
> >> > >> news:90782E52-7567-4490-8681-(E-Mail Removed)...
> >> > >> >I have an existing combination network, hard-wired and wireless
> >> > >> >using a
> >> > >> > Linksys WRV54G Router which supports both the B & G protocols.
> >> > >> > Have 2
> >> > >> > desktop
> >> > >> > PC's (XP SP1) both hardwired and 2 laptops both wireless (1-
> >> > >> > Win2k & 1
> >> > >> > XP
> >> > >> > SP1). The network uses static IP addressing. I just purchased a
> >> > >> > new
> >> > >> > laptop
> >> > >> > which is preinstalled with XP SP2 and which has the ability to use
> >> > >> > either
> >> > >> > B
> >> > >> > or G wireless. I have assigned the new laptop a static IP address,
> >> > >> > and
> >> > >> > entered the DNS and Gateway information. It connects to the
> >> > >> > wireless
> >> > >> > network
> >> > >> > but I cannot see any of the other computers on the network or the
> >> > >> > shares,
> >> > >> > nor
> >> > >> > can I ping anything (not the machines on the network, or the
> >> > >> > router or
> >> > >> > anything on the internet). I'm baffled and am open to any
> >> > >> > suggestions.
> >> > >> >
> >> > >> > Thanks for your help.
> >> > >> > Tina
> >> > >>
> >> > >>
> >> > >>
> >> >
> >> >
> >> >
>
>
>