Wireless on Laptop is having real problems

Here's the problem. My girlfriend got a new Dell Inspiron 6000 series
laptop (I think it's 6400 or 6800, but that doesn't matter, right?).
Anyway, for the first little while, probably two weeks, she could use
the wifi in my house, her house and her fathers house.
In any case, she came to my house one day and couldn't connect. I
played around with my routers settings and added some extra channels (I
normally keep it at 2 for a little extra security). She still couldn't
connect.
So, long story short, it says she is connected with excellent signal
strength, we had her sitting right next to the router, and alas, no
good.
My laptop and her dads laptop connect fine, but hers is a lost cause.

Could her WIFI card have gotten cooked? If so how could this have
happened? Thanks in advance!

Just an update here, we uninstalled Norton antivirus from her computer
when she first got it because we both despise Norton. In any case,
after it was reinstalled the internet started working again, what's
that about?!

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> Just an update here, we uninstalled Norton antivirus from her computer
> when she first got it because we both despise Norton. In any case,
> after it was reinstalled the internet started working again, what's
> that about?!
>

do you still despise it ????

Firewall settings maybe

Did you use the networking wizard.

NIS in the right hands is OK..........10 bananas may be the problem.

Yes I still despise it owing to the fact that we never ran an antivirus
scan or anything, just installing made the internet work again, leading
me to believe that the act of uninstalling led to the problem in the
first place.

On Sun, 20 Aug 2006 12:49:10 -0700, omicron91 wrote:

> Yes I still despise it owing to the fact that we never ran an antivirus
> scan or anything, just installing made the internet work again, leading
> me to believe that the act of uninstalling led to the problem in the
> first place.

Maybe it's a problem with the windows XP security settings?

<(E-Mail Removed)> wrote in message
news:(E-Mail Removed) oups.com...
> Just an update here, we uninstalled Norton antivirus from her computer
> when she first got it because we both despise Norton. In any case,
> after it was reinstalled the internet started working again, what's
> that about?!

If I read you right, her laptop can talk out through your wifi to the
internet fine if Norton is installed, but can't talk out without Norton
installed.
(Even though it still connects to your wireless router without Norton
installed.)

Its almost definetly something protocol or DHCP related. Her laptop
probably isn't getting an IP from your router. Why? Norton must make some
changes to protocol settings when installed, but doesn't change them back
after being uninstalled. What those changes or remnents being left, I
couldn't tell you. I haven't touched Norton since 2002. After 2002, Norton
became a bloatfest. I not only agree with you that Norton is junk, but also
think Peter Norton should sue the Symantec whores for defamation of
character!

Your easiest approach:

- While you can still talk out onto the internet, go download the most
current drivers for the wireless card from the card manufacturer. Save it
to your desktop.

- Uninstall everything Norton, including "Live Update" if they still use
that. Hand delete the directories they once lived in after they are
uninstalled. If you are comfortable with working in the registry, even go
through the reg and hand delete everything Norton related as well. Reboot,
with the wireless card plugged in, to "flush" all this through.

- Uninstall the wireless card drivers and software. Reboot again, for good
measure, to "flush" this through.

- Install the wireless drivers that you downloaded.

- Start reading up on alternatives to Norton AV and Firewall. There are
even many free alternatives.

- Enjoy your performance increase without Norton...

"Eric" <(E-Mail Removed)> wrote in message
news:Mt5Gg.67007$(E-Mail Removed). ..
>
>> through the reg and hand delete everything Norton related as well.
>> Reboot,
> with the wireless card plugged in, to "flush" all this through.

I meant, without the card plugged in...

(E-Mail Removed) wrote:
> Just an update here, we uninstalled Norton antivirus from her computer
> when she first got it because we both despise Norton. In any case,
> after it was reinstalled the internet started working again, what's
> that about?!
>
Hi,
Firewall?

Eric wrote:

> <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed) oups.com...
> > Just an update here, we uninstalled Norton antivirus from her computer
> > when she first got it because we both despise Norton. In any case,
> > after it was reinstalled the internet started working again, what's
> > that about?!
>
> If I read you right, her laptop can talk out through your wifi to the
> internet fine if Norton is installed, but can't talk out without Norton
> installed.
> (Even though it still connects to your wireless router without Norton
> installed.)
>
> Its almost definetly something protocol or DHCP related. Her laptop
> probably isn't getting an IP from your router. Why? Norton must make some
> changes to protocol settings when installed, but doesn't change them back
> after being uninstalled. What those changes or remnents being left, I
> couldn't tell you. I haven't touched Norton since 2002. After 2002, Norton
> became a bloatfest. I not only agree with you that Norton is junk, but also
> think Peter Norton should sue the Symantec whores for defamation of
> character!
>
> Your easiest approach:
>
> - While you can still talk out onto the internet, go download the most
> current drivers for the wireless card from the card manufacturer. Save it
> to your desktop.
>
> - Uninstall everything Norton, including "Live Update" if they still use
> that. Hand delete the directories they once lived in after they are
> uninstalled. If you are comfortable with working in the registry, even go
> through the reg and hand delete everything Norton related as well. Reboot,
> with the wireless card plugged in, to "flush" all this through.
>
> - Uninstall the wireless card drivers and software. Reboot again, for good
> measure, to "flush" this through.
>
> - Install the wireless drivers that you downloaded.
>
> - Start reading up on alternatives to Norton AV and Firewall. There are
> even many free alternatives.
>
> - Enjoy your performance increase without Norton...

Thanks, I'll try this when I go about getting rid of Norton again. I'm
glad someone agrees with me about Norton, I think if anything describes
it well it's "overzealous".

On 20 Aug 2006 12:17:58 -0700, (E-Mail Removed) wrote in
<(E-Mail Removed) .com>:

>Here's the problem. My girlfriend got a new Dell Inspiron 6000 series
>laptop (I think it's 6400 or 6800, but that doesn't matter, right?).
>Anyway, for the first little while, probably two weeks, she could use
>the wifi in my house, her house and her fathers house.
>In any case, she came to my house one day and couldn't connect. I
>played around with my routers settings and added some extra channels (I
>normally keep it at 2 for a little extra security).

??? You can't add channels. What are you referring to?

--
Best regards, FAQ for Wireless Internet: <http://Wireless.wikia.com>
John Navas FAQ for Wi-Fi: <http://wireless.wikia.com/wiki/Wi-Fi>
Wi-Fi How To: <http://wireless.wikia.com/wiki/Wi-Fi_HowTo>
Fixes to Wi-Fi Problems: <http://wireless.wikia.com/wiki/Wi-Fi_Fixes>