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Wireless connectivity issues

 
 
Chrisp
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      12-13-2007, 03:38 AM
Hello everybody-

I apologize if this question has already been posted, actually the
previous post to this is quite simular. Hoping to get some answers
here.

In a nutshell, problem is that my laptop will only connect wirelessly
(sp?) some of the time.

Details, if they matter:

Laptop is an Inspiron 8200 series with an Intel Proset wireless card.
Modem is a 2Wire brand (has 4 ethernet ports and a usb port).

I will be able to browse the internet one second, and the next I am
getting a display stating that "This webpage cannot be displayed".
According to my status monitor in the system tray I have a strong
connection. I also have a PC which is wired in, and it works
perfectly.

I have called Qwest and spent hours trying to troubleshoot why this is
happening, with no success. The last conversation ended with the
suggestion that perhaps my wireless card needs a firmware update
(which I don't see on Intel's website), but I don't understand why
this would be... If it was a firmware issue, the internet should not
work period, right?

Any ideas would be greatly appreciated.

Thanks!

-Chris
 
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bi241@scn.org
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      12-14-2007, 08:38 PM
a handy networking tool is ping

if you on Windows XP, click Start->Run then type in "cmd"

a command line window should pop up, at the prompt type "ping www.yahoo.com"
you can also ping google, msn or other websites that's rarely down

if no packets are lost, then your network is OK


On Dec 12, 11:38 pm, Chrisp <fishystuf...@cablespeed.com> wrote:
> Hello everybody-
>
> I apologize if this question has already been posted, actually the
> previous post to this is quite simular. Hoping to get some answers
> here.
>
> In a nutshell, problem is that my laptop will only connect wirelessly
> (sp?) some of the time.
>
> Details, if they matter:
>
> Laptop is an Inspiron 8200 series with an Intel Proset wireless card.
> Modem is a 2Wire brand (has 4 ethernet ports and a usb port).
>
> I will be able to browse the internet one second, and the next I am
> getting a display stating that "This webpage cannot be displayed".
> According to my status monitor in the system tray I have a strong
> connection. I also have a PC which is wired in, and it works
> perfectly.
>
> I have called Qwest and spent hours trying to troubleshoot why this is
> happening, with no success. The last conversation ended with the
> suggestion that perhaps my wireless card needs a firmware update
> (which I don't see on Intel's website), but I don't understand why
> this would be... If it was a firmware issue, the internet should not
> work period, right?
>
> Any ideas would be greatly appreciated.
>
> Thanks!
>
> -Chris


 
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