Wireless Connection active but no internet

I have a puzzling problem with my HP7010 Laptop on which I'm running XP
Service Pack 2.

My network connections are telling me I'm connected to the internet when
I connect through it's Broadcom 802.11B/G card that is built in. But I
cannot access the internet through IE or any of my programs. I also
cannot access my local home network. I have the same problem when I
connect it by cable directly to my router. My 2 other computers are
having no difficulty accessing the router via wireless connections or cable.

To further make matters strange, my laptop is accessing the internet to
download windows updates and the error reporting function of windows
also seems to be accessing the internet successfully. (Although, when it
opens IE to give report - IE is still not working.) This selective
internet access really has me baffled.

I've tried running optimization programs, checking for viruses and
trojans, checking my connection settings, taking unnecessary programs
out of my startup, and a few WinSock fixes and have not had any luck.

Any ideas as to what could be my problem and how to fix it would be
greatly appreciated. I am considering reinstalling windows, but want to
save that as the very last desperate resort.

Thanks!

the first step is to post the text output of

ipconfig /all

On Thu, 25 Oct 2007 08:03:16 GMT, Fred <(E-Mail Removed)> wrote:

>I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>Service Pack 2.
>
>My network connections are telling me I'm connected to the internet when
>I connect through it's Broadcom 802.11B/G card that is built in. But I
>cannot access the internet through IE or any of my programs. I also
>cannot access my local home network. I have the same problem when I
>connect it by cable directly to my router. My 2 other computers are
>having no difficulty accessing the router via wireless connections or cable.
>
>To further make matters strange, my laptop is accessing the internet to
>download windows updates and the error reporting function of windows
>also seems to be accessing the internet successfully. (Although, when it
>opens IE to give report - IE is still not working.) This selective
>internet access really has me baffled.
>
>I've tried running optimization programs, checking for viruses and
>trojans, checking my connection settings, taking unnecessary programs
>out of my startup, and a few WinSock fixes and have not had any luck.
>
>Any ideas as to what could be my problem and how to fix it would be
>greatly appreciated. I am considering reinstalling windows, but want to
>save that as the very last desperate resort.
>
>Thanks!
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>
> C:\Documents and Settings\Fred>ipconfig/all
>
> Windows IP Configuration
>
> Host Name . . . . . . . . . . . . : HP7010
> Primary Dns Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Hybrid
> IP Routing Enabled. . . . . . . . : No
> WINS Proxy Enabled. . . . . . . . : No
> DNS Suffix Search List. . . . . . : home
>
> Ethernet adapter Local Area Connection:
>
> Media State . . . . . . . . . . . : Media disconnected
> Description . . . . . . . . . . . : Realtek TRL8139/810x
> Physical Address. . . . . . . . . : 00-CO-9F-2D-13-BF
>
> Ethernet adapter Wireless Network Connection:
>
> Connection-specific DNS Suffix . : home
> Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
> er
> Physical Address. . . . . . . . . : 00-90-4B-46-EC-43
> Dhcp Enabled. . . . . . . . . . . : Yes
> Autoconfiguration Enabled . . . . : Yes
> IP Address. . . . . . . . . . . . : 192.168.1.4
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
> Default Gateway . . . . . . . . . : 192.168.1.1
> DHCP Server . . . . . . . . . . . : 192.168.1.1
> DNS Servers . . . . . . . . . . . : 192.168.1.1
> Lease Obtained. . . . . . . . . . : Thursday, October 25, 2007 6:34:20 A
> M
> Lease Expires . . . . . . . . . . : Friday, October 26, 2007 6:34:19 AM
>
>

Above is text which I had to manually copy from my HP laptop. Looks OK
to me.

Let me know what you think - thanks!


Barb Bowman wrote:
> the first step is to post the text output of
>
> ipconfig /all
>
> On Thu, 25 Oct 2007 08:03:16 GMT, Fred <(E-Mail Removed)> wrote:
>
>> I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>> Service Pack 2.
>>
>> My network connections are telling me I'm connected to the internet when
>> I connect through it's Broadcom 802.11B/G card that is built in. But I
>> cannot access the internet through IE or any of my programs. I also
>> cannot access my local home network. I have the same problem when I
>> connect it by cable directly to my router. My 2 other computers are
>> having no difficulty accessing the router via wireless connections or cable.
>>
>> To further make matters strange, my laptop is accessing the internet to
>> download windows updates and the error reporting function of windows
>> also seems to be accessing the internet successfully. (Although, when it
>> opens IE to give report - IE is still not working.) This selective
>> internet access really has me baffled.
>>
>> I've tried running optimization programs, checking for viruses and
>> trojans, checking my connection settings, taking unnecessary programs
>> out of my startup, and a few WinSock fixes and have not had any luck.
>>
>> Any ideas as to what could be my problem and how to fix it would be
>> greatly appreciated. I am considering reinstalling windows, but want to
>> save that as the very last desperate resort.
>>
>> Thanks!
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/

see if http://www.majorgeeks.com/download4372.html helps

can you ping the other computers or access them by their IP?
can you log into your router using it's IP ?

are you sure the wireless security is set up correctly on the
problem computer? (try re-doing it).

On Thu, 25 Oct 2007 13:58:38 GMT, Fred <(E-Mail Removed)> wrote:

>> Microsoft Windows XP [Version 5.1.2600]
>> (C) Copyright 1985-2001 Microsoft Corp.
>>
>> C:\Documents and Settings\Fred>ipconfig/all
>>
>> Windows IP Configuration
>>
>> Host Name . . . . . . . . . . . . : HP7010
>> Primary Dns Suffix . . . . . . . :
>> Node Type . . . . . . . . . . . . : Hybrid
>> IP Routing Enabled. . . . . . . . : No
>> WINS Proxy Enabled. . . . . . . . : No
>> DNS Suffix Search List. . . . . . : home
>>
>> Ethernet adapter Local Area Connection:
>>
>> Media State . . . . . . . . . . . : Media disconnected
>> Description . . . . . . . . . . . : Realtek TRL8139/810x
>> Physical Address. . . . . . . . . : 00-CO-9F-2D-13-BF
>>
>> Ethernet adapter Wireless Network Connection:
>>
>> Connection-specific DNS Suffix . : home
>> Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
>> er
>> Physical Address. . . . . . . . . : 00-90-4B-46-EC-43
>> Dhcp Enabled. . . . . . . . . . . : Yes
>> Autoconfiguration Enabled . . . . : Yes
>> IP Address. . . . . . . . . . . . : 192.168.1.4
>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> Default Gateway . . . . . . . . . : 192.168.1.1
>> DHCP Server . . . . . . . . . . . : 192.168.1.1
>> DNS Servers . . . . . . . . . . . : 192.168.1.1
>> Lease Obtained. . . . . . . . . . : Thursday, October 25, 2007 6:34:20 A
>> M
>> Lease Expires . . . . . . . . . . : Friday, October 26, 2007 6:34:19 AM
>>
>>
>
>Above is text which I had to manually copy from my HP laptop. Looks OK
>to me.
>
>Let me know what you think - thanks!
>
>
>Barb Bowman wrote:
>> the first step is to post the text output of
>>
>> ipconfig /all
>>
>> On Thu, 25 Oct 2007 08:03:16 GMT, Fred <(E-Mail Removed)> wrote:
>>
>>> I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>>> Service Pack 2.
>>>
>>> My network connections are telling me I'm connected to the internet when
>>> I connect through it's Broadcom 802.11B/G card that is built in. But I
>>> cannot access the internet through IE or any of my programs. I also
>>> cannot access my local home network. I have the same problem when I
>>> connect it by cable directly to my router. My 2 other computers are
>>> having no difficulty accessing the router via wireless connections or cable.
>>>
>>> To further make matters strange, my laptop is accessing the internet to
>>> download windows updates and the error reporting function of windows
>>> also seems to be accessing the internet successfully. (Although, when it
>>> opens IE to give report - IE is still not working.) This selective
>>> internet access really has me baffled.
>>>
>>> I've tried running optimization programs, checking for viruses and
>>> trojans, checking my connection settings, taking unnecessary programs
>>> out of my startup, and a few WinSock fixes and have not had any luck.
>>>
>>> Any ideas as to what could be my problem and how to fix it would be
>>> greatly appreciated. I am considering reinstalling windows, but want to
>>> save that as the very last desperate resort.
>>>
>>> Thanks!
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

I can't ping other computers now or access my router. I'm pretty sure my
wireless security settings are fine. As I've mentioned before, it is
successfully showing a good strong connection whether I connect it
wirelessly or wired. It also is able to download windows updates on it's
own and install them and report errors to Microsoft.

It has me completely baffled!

What do you think? Is my XP networking corrupted somehow? Could this be
a trojan or some kind of malware causing the issue?

Thanks!

Barb Bowman wrote:
> see if http://www.majorgeeks.com/download4372.html helps
>
> can you ping the other computers or access them by their IP?
> can you log into your router using it's IP ?
>
> are you sure the wireless security is set up correctly on the
> problem computer? (try re-doing it).
>
> On Thu, 25 Oct 2007 13:58:38 GMT, Fred <(E-Mail Removed)> wrote:
>
>>> Microsoft Windows XP [Version 5.1.2600]
>>> (C) Copyright 1985-2001 Microsoft Corp.
>>>
>>> C:\Documents and Settings\Fred>ipconfig/all
>>>
>>> Windows IP Configuration
>>>
>>> Host Name . . . . . . . . . . . . : HP7010
>>> Primary Dns Suffix . . . . . . . :
>>> Node Type . . . . . . . . . . . . : Hybrid
>>> IP Routing Enabled. . . . . . . . : No
>>> WINS Proxy Enabled. . . . . . . . : No
>>> DNS Suffix Search List. . . . . . : home
>>>
>>> Ethernet adapter Local Area Connection:
>>>
>>> Media State . . . . . . . . . . . : Media disconnected
>>> Description . . . . . . . . . . . : Realtek TRL8139/810x
>>> Physical Address. . . . . . . . . : 00-CO-9F-2D-13-BF
>>>
>>> Ethernet adapter Wireless Network Connection:
>>>
>>> Connection-specific DNS Suffix . : home
>>> Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
>>> er
>>> Physical Address. . . . . . . . . : 00-90-4B-46-EC-43
>>> Dhcp Enabled. . . . . . . . . . . : Yes
>>> Autoconfiguration Enabled . . . . : Yes
>>> IP Address. . . . . . . . . . . . : 192.168.1.4
>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>>> Default Gateway . . . . . . . . . : 192.168.1.1
>>> DHCP Server . . . . . . . . . . . : 192.168.1.1
>>> DNS Servers . . . . . . . . . . . : 192.168.1.1
>>> Lease Obtained. . . . . . . . . . : Thursday, October 25, 2007 6:34:20 A
>>> M
>>> Lease Expires . . . . . . . . . . : Friday, October 26, 2007 6:34:19 AM
>>>
>>>
>> Above is text which I had to manually copy from my HP laptop. Looks OK
>> to me.
>>
>> Let me know what you think - thanks!
>>
>>
>> Barb Bowman wrote:
>>> the first step is to post the text output of
>>>
>>> ipconfig /all
>>>
>>> On Thu, 25 Oct 2007 08:03:16 GMT, Fred <(E-Mail Removed)> wrote:
>>>
>>>> I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>>>> Service Pack 2.
>>>>
>>>> My network connections are telling me I'm connected to the internet when
>>>> I connect through it's Broadcom 802.11B/G card that is built in. But I
>>>> cannot access the internet through IE or any of my programs. I also
>>>> cannot access my local home network. I have the same problem when I
>>>> connect it by cable directly to my router. My 2 other computers are
>>>> having no difficulty accessing the router via wireless connections or cable.
>>>>
>>>> To further make matters strange, my laptop is accessing the internet to
>>>> download windows updates and the error reporting function of windows
>>>> also seems to be accessing the internet successfully. (Although, when it
>>>> opens IE to give report - IE is still not working.) This selective
>>>> internet access really has me baffled.
>>>>
>>>> I've tried running optimization programs, checking for viruses and
>>>> trojans, checking my connection settings, taking unnecessary programs
>>>> out of my startup, and a few WinSock fixes and have not had any luck.
>>>>
>>>> Any ideas as to what could be my problem and how to fix it would be
>>>> greatly appreciated. I am considering reinstalling windows, but want to
>>>> save that as the very last desperate resort.
>>>>
>>>> Thanks!
>>> --
>>>
>>> Barb Bowman
>>> MS Windows-MVP
>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>> http://blogs.digitalmediaphile.com/barb/
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/

I can't ping other computers now or access my router. I'm pretty sure my
wireless security settings are fine. As I've mentioned before, it is
successfully showing a good strong connection whether I connect it
wirelessly or wired. It also is able to download windows updates on it's
own and install them and report errors to Microsoft.

It has me completely baffled!

What do you think? Is my XP networking corrupted somehow? Could this be
a trojan or some kind of malware causing the issue?

Thanks!

Barb Bowman wrote:
> see if http://www.majorgeeks.com/download4372.html helps
>
> can you ping the other computers or access them by their IP?
> can you log into your router using it's IP ?
>
> are you sure the wireless security is set up correctly on the
> problem computer? (try re-doing it).
>
> On Thu, 25 Oct 2007 13:58:38 GMT, Fred <(E-Mail Removed)> wrote:
>
>>> Microsoft Windows XP [Version 5.1.2600]
>>> (C) Copyright 1985-2001 Microsoft Corp.
>>>
>>> C:\Documents and Settings\Fred>ipconfig/all
>>>
>>> Windows IP Configuration
>>>
>>> Host Name . . . . . . . . . . . . : HP7010
>>> Primary Dns Suffix . . . . . . . :
>>> Node Type . . . . . . . . . . . . : Hybrid
>>> IP Routing Enabled. . . . . . . . : No
>>> WINS Proxy Enabled. . . . . . . . : No
>>> DNS Suffix Search List. . . . . . : home
>>>
>>> Ethernet adapter Local Area Connection:
>>>
>>> Media State . . . . . . . . . . . : Media disconnected
>>> Description . . . . . . . . . . . : Realtek TRL8139/810x
>>> Physical Address. . . . . . . . . : 00-CO-9F-2D-13-BF
>>>
>>> Ethernet adapter Wireless Network Connection:
>>>
>>> Connection-specific DNS Suffix . : home
>>> Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
>>> er
>>> Physical Address. . . . . . . . . : 00-90-4B-46-EC-43
>>> Dhcp Enabled. . . . . . . . . . . : Yes
>>> Autoconfiguration Enabled . . . . : Yes
>>> IP Address. . . . . . . . . . . . : 192.168.1.4
>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>>> Default Gateway . . . . . . . . . : 192.168.1.1
>>> DHCP Server . . . . . . . . . . . : 192.168.1.1
>>> DNS Servers . . . . . . . . . . . : 192.168.1.1
>>> Lease Obtained. . . . . . . . . . : Thursday, October 25, 2007 6:34:20 A
>>> M
>>> Lease Expires . . . . . . . . . . : Friday, October 26, 2007 6:34:19 AM
>>>
>>>
>> Above is text which I had to manually copy from my HP laptop. Looks OK
>> to me.
>>
>> Let me know what you think - thanks!
>>
>>
>> Barb Bowman wrote:
>>> the first step is to post the text output of
>>>
>>> ipconfig /all
>>>
>>> On Thu, 25 Oct 2007 08:03:16 GMT, Fred <(E-Mail Removed)> wrote:
>>>
>>>> I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>>>> Service Pack 2.
>>>>
>>>> My network connections are telling me I'm connected to the internet when
>>>> I connect through it's Broadcom 802.11B/G card that is built in. But I
>>>> cannot access the internet through IE or any of my programs. I also
>>>> cannot access my local home network. I have the same problem when I
>>>> connect it by cable directly to my router. My 2 other computers are
>>>> having no difficulty accessing the router via wireless connections or cable.
>>>>
>>>> To further make matters strange, my laptop is accessing the internet to
>>>> download windows updates and the error reporting function of windows
>>>> also seems to be accessing the internet successfully. (Although, when it
>>>> opens IE to give report - IE is still not working.) This selective
>>>> internet access really has me baffled.
>>>>
>>>> I've tried running optimization programs, checking for viruses and
>>>> trojans, checking my connection settings, taking unnecessary programs
>>>> out of my startup, and a few WinSock fixes and have not had any luck.
>>>>
>>>> Any ideas as to what could be my problem and how to fix it would be
>>>> greatly appreciated. I am considering reinstalling windows, but want to
>>>> save that as the very last desperate resort.
>>>>
>>>> Thanks!
>>> --
>>>
>>> Barb Bowman
>>> MS Windows-MVP
>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>> http://blogs.digitalmediaphile.com/barb/
> --
>
> Barb Bowman
> MS Windows-MVP
> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
> http://blogs.digitalmediaphile.com/barb/

I am no expert, someone correct me if I'm wrong.
Referring to your Ipconfig it seems to me that your DNS Servers info is
incorrect. I think it should be an address provided by your provider and not
the address of your Default Gateway.


"Fred" <(E-Mail Removed)> wrote in message
news:ii1Ui.14948$na2.8225@trndny08...
>> Microsoft Windows XP [Version 5.1.2600]
>> (C) Copyright 1985-2001 Microsoft Corp.
>>
>> C:\Documents and Settings\Fred>ipconfig/all
>>
>> Windows IP Configuration
>>
>> Host Name . . . . . . . . . . . . : HP7010
>> Primary Dns Suffix . . . . . . . :
>> Node Type . . . . . . . . . . . . : Hybrid
>> IP Routing Enabled. . . . . . . . : No
>> WINS Proxy Enabled. . . . . . . . : No
>> DNS Suffix Search List. . . . . . : home
>>
>> Ethernet adapter Local Area Connection:
>>
>> Media State . . . . . . . . . . . : Media disconnected
>> Description . . . . . . . . . . . : Realtek TRL8139/810x
>> Physical Address. . . . . . . . . : 00-CO-9F-2D-13-BF
>>
>> Ethernet adapter Wireless Network Connection:
>>
>> Connection-specific DNS Suffix . : home
>> Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
>> er
>> Physical Address. . . . . . . . . : 00-90-4B-46-EC-43
>> Dhcp Enabled. . . . . . . . . . . : Yes
>> Autoconfiguration Enabled . . . . : Yes
>> IP Address. . . . . . . . . . . . : 192.168.1.4
>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>> Default Gateway . . . . . . . . . : 192.168.1.1
>> DHCP Server . . . . . . . . . . . : 192.168.1.1
>> DNS Servers . . . . . . . . . . . : 192.168.1.1
>> Lease Obtained. . . . . . . . . . : Thursday, October 25, 2007
>> 6:34:20 A
>> M
>> Lease Expires . . . . . . . . . . : Friday, October 26, 2007
>> 6:34:19 AM
>>
>>
>
> Above is text which I had to manually copy from my HP laptop. Looks OK to
> me.
>
> Let me know what you think - thanks!
>
>
> Barb Bowman wrote:
>> the first step is to post the text output of
>>
>> ipconfig /all
>>
>> On Thu, 25 Oct 2007 08:03:16 GMT, Fred <(E-Mail Removed)> wrote:
>>
>>> I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>>> Service Pack 2.
>>>
>>> My network connections are telling me I'm connected to the internet when
>>> I connect through it's Broadcom 802.11B/G card that is built in. But I
>>> cannot access the internet through IE or any of my programs. I also
>>> cannot access my local home network. I have the same problem when I
>>> connect it by cable directly to my router. My 2 other computers are
>>> having no difficulty accessing the router via wireless connections or
>>> cable.
>>>
>>> To further make matters strange, my laptop is accessing the internet to
>>> download windows updates and the error reporting function of windows
>>> also seems to be accessing the internet successfully. (Although, when it
>>> opens IE to give report - IE is still not working.) This selective
>>> internet access really has me baffled.
>>>
>>> I've tried running optimization programs, checking for viruses and
>>> trojans, checking my connection settings, taking unnecessary programs
>>> out of my startup, and a few WinSock fixes and have not had any luck.
>>>
>>> Any ideas as to what could be my problem and how to fix it would be
>>> greatly appreciated. I am considering reinstalling windows, but want to
>>> save that as the very last desperate resort.
>>>
>>> Thanks!
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/

I asked if you could access using IP numbers. what is the error
message when you enter http://ip#_for your router ?

the link I provided has a winsock fix application that you can
download and run after running anti virus scans and malware scans.

On Thu, 25 Oct 2007 15:20:15 GMT, Fred <(E-Mail Removed)> wrote:

>I can't ping other computers now or access my router. I'm pretty sure my
>wireless security settings are fine. As I've mentioned before, it is
>successfully showing a good strong connection whether I connect it
>wirelessly or wired. It also is able to download windows updates on it's
>own and install them and report errors to Microsoft.
>
>It has me completely baffled!
>
>What do you think? Is my XP networking corrupted somehow? Could this be
>a trojan or some kind of malware causing the issue?
>
>Thanks!
>
>Barb Bowman wrote:
>> see if http://www.majorgeeks.com/download4372.html helps
>>
>> can you ping the other computers or access them by their IP?
>> can you log into your router using it's IP ?
>>
>> are you sure the wireless security is set up correctly on the
>> problem computer? (try re-doing it).
>>
>> On Thu, 25 Oct 2007 13:58:38 GMT, Fred <(E-Mail Removed)> wrote:
>>
>>>> Microsoft Windows XP [Version 5.1.2600]
>>>> (C) Copyright 1985-2001 Microsoft Corp.
>>>>
>>>> C:\Documents and Settings\Fred>ipconfig/all
>>>>
>>>> Windows IP Configuration
>>>>
>>>> Host Name . . . . . . . . . . . . : HP7010
>>>> Primary Dns Suffix . . . . . . . :
>>>> Node Type . . . . . . . . . . . . : Hybrid
>>>> IP Routing Enabled. . . . . . . . : No
>>>> WINS Proxy Enabled. . . . . . . . : No
>>>> DNS Suffix Search List. . . . . . : home
>>>>
>>>> Ethernet adapter Local Area Connection:
>>>>
>>>> Media State . . . . . . . . . . . : Media disconnected
>>>> Description . . . . . . . . . . . : Realtek TRL8139/810x
>>>> Physical Address. . . . . . . . . : 00-CO-9F-2D-13-BF
>>>>
>>>> Ethernet adapter Wireless Network Connection:
>>>>
>>>> Connection-specific DNS Suffix . : home
>>>> Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
>>>> er
>>>> Physical Address. . . . . . . . . : 00-90-4B-46-EC-43
>>>> Dhcp Enabled. . . . . . . . . . . : Yes
>>>> Autoconfiguration Enabled . . . . : Yes
>>>> IP Address. . . . . . . . . . . . : 192.168.1.4
>>>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>>>> Default Gateway . . . . . . . . . : 192.168.1.1
>>>> DHCP Server . . . . . . . . . . . : 192.168.1.1
>>>> DNS Servers . . . . . . . . . . . : 192.168.1.1
>>>> Lease Obtained. . . . . . . . . . : Thursday, October 25, 2007 6:34:20 A
>>>> M
>>>> Lease Expires . . . . . . . . . . : Friday, October 26, 2007 6:34:19 AM
>>>>
>>>>
>>> Above is text which I had to manually copy from my HP laptop. Looks OK
>>> to me.
>>>
>>> Let me know what you think - thanks!
>>>
>>>
>>> Barb Bowman wrote:
>>>> the first step is to post the text output of
>>>>
>>>> ipconfig /all
>>>>
>>>> On Thu, 25 Oct 2007 08:03:16 GMT, Fred <(E-Mail Removed)> wrote:
>>>>
>>>>> I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>>>>> Service Pack 2.
>>>>>
>>>>> My network connections are telling me I'm connected to the internet when
>>>>> I connect through it's Broadcom 802.11B/G card that is built in. But I
>>>>> cannot access the internet through IE or any of my programs. I also
>>>>> cannot access my local home network. I have the same problem when I
>>>>> connect it by cable directly to my router. My 2 other computers are
>>>>> having no difficulty accessing the router via wireless connections or cable.
>>>>>
>>>>> To further make matters strange, my laptop is accessing the internet to
>>>>> download windows updates and the error reporting function of windows
>>>>> also seems to be accessing the internet successfully. (Although, when it
>>>>> opens IE to give report - IE is still not working.) This selective
>>>>> internet access really has me baffled.
>>>>>
>>>>> I've tried running optimization programs, checking for viruses and
>>>>> trojans, checking my connection settings, taking unnecessary programs
>>>>> out of my startup, and a few WinSock fixes and have not had any luck.
>>>>>
>>>>> Any ideas as to what could be my problem and how to fix it would be
>>>>> greatly appreciated. I am considering reinstalling windows, but want to
>>>>> save that as the very last desperate resort.
>>>>>
>>>>> Thanks!
>>>> --
>>>>
>>>> Barb Bowman
>>>> MS Windows-MVP
>>>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>>>> http://blogs.digitalmediaphile.com/barb/
>> --
>>
>> Barb Bowman
>> MS Windows-MVP
>> http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
>> http://blogs.digitalmediaphile.com/barb/
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/e...ts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/

Hi
I would start first with the wired connection making sure that it is working
correctly, and then if still needed deal with the Wireless.
Follow this process may be you wood find the problematic spot,
http://www.ezlan.net/debug.html
Jack (MVP-Networking).

"Fred" <(E-Mail Removed)> wrote in message
news:85YTi.3103$aB2.1640@trndny07...
>I have a puzzling problem with my HP7010 Laptop on which I'm running XP
>Service Pack 2.
>
> My network connections are telling me I'm connected to the internet when
> I connect through it's Broadcom 802.11B/G card that is built in. But I
> cannot access the internet through IE or any of my programs. I also cannot
> access my local home network. I have the same problem when I connect it by
> cable directly to my router. My 2 other computers are having no difficulty
> accessing the router via wireless connections or cable.
>
> To further make matters strange, my laptop is accessing the internet to
> download windows updates and the error reporting function of windows also
> seems to be accessing the internet successfully. (Although, when it opens
> IE to give report - IE is still not working.) This selective internet
> access really has me baffled.
>
> I've tried running optimization programs, checking for viruses and
> trojans, checking my connection settings, taking unnecessary programs out
> of my startup, and a few WinSock fixes and have not had any luck.
>
> Any ideas as to what could be my problem and how to fix it would be
> greatly appreciated. I am considering reinstalling windows, but want to
> save that as the very last desperate resort.
>
> Thanks!